BlackBerry Smartphones essential necessary response!

right!

I know I sound crazy, but I just updated my 9700 to os6 official girlfriends, now I need someone please explane if the backup it before install the operating system (not a manual you can choose from a drop-down list) with the beautiful box orange boarder and email to be notified is saved on your computer laptop or is there a temporary backup for only that one single time os install?

Please can the forum administrator, or someone who knows what that talk to them please answer my girlfriend's thought sick im going to use the information to gain backup.

Kind regards

Look for *. IPD... not * IPD. The results will be different.

No matter what the file name of the backup file is... just to have an extension of the IPD and the time it will tell you whether or not it is the right file. Being the most recent IPD file is meaningless... that might just be a file backup invalid if your theory (on the file being transitional) is correct.

Good luck!

Tags: BlackBerry Smartphones

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    Welcome to http://supportforums.blackberry.com/

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    By sdgardne 

     

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    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
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    You may also use these tips:

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    By sdgardne 

     

    However, here's what I propose...

    The easiest way is, on a PC (you can not do on MAC):

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    2) uninstall all the BB OS packages from your PC,

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    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
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    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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