BlackBerry Smartphones everything works but "...". Check connected... "stop using it

Hi thanks for looking over.

Install cd playbook on laptop.  All right.  Both were in communication with one another during the installation.

Also small window says it's in the z on laptop.

When BB Office program starts on all the laptop is fine until a text window saying small print...

"Before starting, check that your current playbook is connected to your computer"

Yes it's on. PlayBook says that it is connected.

Reboot and message on laptop will show that this playbook has been disconnected.  And connected to the reboot.

When the message "before you begin... "just until it greys on the BB desktop program so it cannot be used.

How can I tell the text box - Yes, everything is verified connected so it will work?  No box or whatever it is.

Thank you.  Yes did a reinstall - fix erros and same thing.  Rebooted the laptop and playbook (several times) and same message.

Thank you

Jim

FIRE IS RELEASED-

Yes works fine now.  What was wrong?

Went to the website and download the update for the Desktop Playbook here software

http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

Installed and bingo - success!

Tags: BlackBerry Smartphones

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