BlackBerry Smartphones for incoming calls caller ID displaying DO NOT name of contacts (phone number only views)

Whenever I receive an incoming call, the caller ID shows that the phone #, even when I have that number corresponded to a contact.  Since I have not much phone # stored s, I have no idea it's someone I know.  However, the contact name appears in the diary of appeal, but not on the initial display of incoming call.  How can I get caller ID to recognize and display the name of the contact with the phone #? Any help would be greatly appreciated!  (I have the blackberry 8520)

Thanks, Lauren

Hello and welcome to the Forums of Support BlackBerry.com.

It could be one of the three solutions... Try these:

1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
* In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
* For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

3. you probably have "Content Protection" located on your address book.
Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no

Tags: BlackBerry Smartphones

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