BlackBerry Smartphones for technical assistance: a bug to report...

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• BlackBerry smartphone Data Switch Assistant Palm Desk Top 4.2

  I am running windows xp version 2002 service pack 3 and when I try to run the Data Selector Wizard is not allowing me to select Palm Desktop 4.2 version to go with. Is there a solution? Can it be done?

  I finally updated the 6.2 palm software and then I have sinc the palm with outlook and then with the blackberry - thanks for putting me on the right track

• Options for blackBerry Smartphones > situation > sizes of database Bug?

  So I'm trying to free a memory of the Application and I presume that by cleaning the:

  Browser history/Cookies, etc.

  Messages

  SMS

  Call logs

  (leaving all institutions)

  My goal was to do everything that (most) read 0 / 0.00 k

  However, I have to the point where my area 'messages' said I had 43 / 43.1 k now all I can think is cleaned right now; where or why he uses this memory.  Verizon Tech said that it might be a bug?  He said the 'messages' is for newspapers to phone call, sms, e-mail, mms etc etc but again, I have erased everything and cannot know what they consume.

  Any ideas?  Thank you

  I thought about it.

  When I use my VZW e-mail account to send an e-mail; where is my outgoing box? Of course I hid it, I went into options and makes visible and the messages deleted and voila

  my messages now read 0 / 0.00 k

• Phones blackBerry Smartphones for employee purchase assistance procedure

  What is the procedure of supported equipment if you have a hardware problem with a Z10 purchased through the EPP diagnostic BBVE?  It is not a Z10 unlocked contract, less than a week.  Light sensor is constantly reading 0 Lux.  Don't adjust to darkness or bright ambient.  I have to keep on the brightness maximum because when I walk outside which I guess helps kill the battery quickly.

  Other symptoms:

  -Occasional software freezes in hub requiring a hard reboot.

  -In the back of the unit is warm enough... way hotter than my Torches and the curve previously

  -The battery is<20% by="" 2pm="" each="" day. ="" wifi="" and="" network="" on,="" no="" gps,="">< 45="" mins="" talk="" time="" before="" that="">

  -App "Battery Doctor" reading 4000V on battery and 200 deg C.

  Difficulty in the process.  Thank you people.

• How blackBerry Smartphones are registered with RIM bugs?

  I've seen several messages reminding people that it is a place of community support.

  Fine - then, how a long time BlackBerry user in fact save bug with RIM?

  If this forum is monitored and RIM take notes comments here?

  My main bug is - as I already posted NO supported applications.

  Said is unable to contact the update server... Sorry - but the turf - I want to manage my local applications - you assume I want to upgrade the operating system.

  Then...

  How to raise a bug and ask questions

  (1) is it because I'm in the United Kingdom?

  (2) is it because my BB is on O2 to the United Kingdom

  (3) is it because I use a 8900?

  (4) is it because I'm connected wireless to the Internet?

  It's the standard validation issues that I would task any Quality Assurance team with answering and use in investigating the issue.

  How can so - someone - I raise a bug with RIM?

  Because - to be honest - BusySync gave the facilities that I currently have with the DTM for Mac - sync contacts, better synchronization of calendar that I have seen with this DTM (why don't I still choose the mail on the BB calendar - I can choose that on the Mac!)

  I will try to update my OS - O2 do not seem to make the updates their forwarding sites for RIM and air...

  So - unless I'm using Windows (no thanks!) - I'm totally scuppered re: update of the OS...

  It's hard to be a citizen of class 3rd in this world of the 21st century!

  Thank you very much. I'll see if I can find more information on this... You have my email, so feel free to bug me anytime if you have any other problems.

  But for now, a weird to manage your applications is to disconnect from the Internet, so that BlackBerry Desktop Manager cannot detect the update for your 8900.

• BlackBerry Smartphones for incoming calls caller ID displaying DO NOT name of contacts (phone number only views)

  Whenever I receive an incoming call, the caller ID shows that the phone #, even when I have that number corresponded to a contact.  Since I have not much phone # stored s, I have no idea it's someone I know.  However, the contact name appears in the diary of appeal, but not on the initial display of incoming call.  How can I get caller ID to recognize and display the name of the contact with the phone #? Any help would be greatly appreciated!  (I have the blackberry 8520)

  Thanks, Lauren

  Hello and welcome to the Forums of Support BlackBerry.com.

  It could be one of the three solutions... Try these:

  1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
  Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  Look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no

• Access blackBerry Smartphones for blacberry internet service page

  Hello

  I can't on the page of the internet service blackberry, when I type my password, the system tells me it's wrong and when I ask back the password, it tells me that it was sent to my Blackberry but I have a new camera and I do not have the password in it! How can I fix these problems?

  Thanks in advance

  Ahhh... OK... so check this "sticky" post for useful information about your situation BBID:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-world/how-to-regain-access-to-your-BBID/TD-p/25467...

  I hope that this information will be useful to you.

  See you soon and good luck!

• Help blackBerry Smartphones for setting up email for BlackBerry Bold 9700

  I have a BB Bold 9700. The phone is wiped and I unlocked it. I want to use it in Europe with a prepaid SIM, including internet and email. When you try to configure e-mail the phone does not allow me to uncheck an e-mail account to work with a BlackBerry Enterprise Server. It is the only option given, so I can't go forward. What should do? Any help is appreciated

  Hello

  All the services are controlled and delivered by the mobile service provider. If they tell you that they do not support the BBs through SIM prepaid plans, then it is what it is.

  Each company control services they support with different service plans they offer. Some allow the BBs on prepaid plans. It is up to each company to choose what they will provide.

  Email on a BB is not only function of any kind of BlackBerry® App, rather, it's a service that requires the use of servers and others, hosted by carriers and the BlackBerry that allows to send to work on the BB. These servers are for BB users only and therefore require subscription to a data plan that allows access to these servers... What that be cost factors a company decides (each of them choose themselves).

  So, in the end... If that carrier tells you that pre-paid plans do not for access to the exclusive services BB and you must have a contract plan of them to allow this access, which is an authoritative answer, since it is the only source that can know this answer. You might get an answer different from another carrier, since each of them defined their own plans/rates/services.

  Good luck!

• BlackBerry Smartphones for Blackberry Spam filtering?

  My Outlook filters a boatload of spam in the spam mail folder / in bulk, and I never see it, using only the always native junkmail from Microsoft. Which is excellent.

  But every email that comes in outlook - pharma advertising or non - gets sent to the blackberry. Less great.

  Is there a way to get only the emails that are not redirected to the SpamFilter coming to blackberry?

  Thank you very much for your help.

  NB: I am running Vista and the latest version of Outlook. If that matters.

  Hi and welcome to the forums!

  The BlackBerry smart phone doesn't have a spam filter. You can set filters on the BIS website for your carrier.

  (if you do not know the BIS Web site for your carrier, send me the name and I can't find the BIS site.)

  Here are two links for the site of the BRI and setting up filters:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11138&sliceId=SAL_Pub...

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03781&sliceId=SAL_Pub...

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry future Blackberry Smartphones for users of the retail

  I myself remember a Blackberry around mid-2012 ad that said basically the company could focus on corporate customers and not the retail market.  Have recently considered switching to the BB 9930 to an Android phone, I prefer staying with BB and wait for BB 10 in a few months.  Now, I understand that Verizon no longer selling Blackberry phones, so I'll be stuck buying it elsewhere (full price instead of delivery of Verizon).

  If a small guy like me not even consider staying with BB?

  Patrick wrote:

  Was in a store Verizon in Egg Harbor Twshp, NJ and told him that the rep.

  I called that one!

  Sales in stores are not reliable sources for anything whatsoever.   One of them even told me that RIM was bankrupt and that it would not include the BBM in BB10.  The two statements are completely false.

• New blackBerry Blackberry Smartphones and need assistance with calendar

  Hi all

  Just got my first BB and could do with some help with my laptop and schedule (do not know if what I want is possible or available, sorry it of not )

  I had my BB for my personal use and want to be able to sync with a calendar on my laptop.  I don't have microsoft outlook, so I was wondering if anyone knew an application or download I can get who will give me a calendar on my laptop that I can sync with my BB.

  Thank you very much

  ABI

  ABI, welcome to the Forums.

  Google Calendar sync is an ideal option.

  http://www.Google.com/mobile/BlackBerry/sync.html

• BlackBerry smartphones, for that I need a few RIM experts answer this question.

  This isn't really a problem of java development, but I'm not expert on the general forum. I arrived there just the other day and a guy was ranting and raving on this is terrible, the storm is compared to the iPhone.

  I have pointed out errors in his way and man, there is a lot of emotion there and a lot of very bored customers.

  I think that I calmed down most of them, but I think more about the inner workings than most, they all ask the same questions.

  The questions are basically, there are 2 main questions.

  1. the phone resets several times a day on its own. No rhyme or reason to it. I have heard of a mission that removing the SIM card algtogether might fix this sometimes. Is there a way to reset your SIM card to the factory settings?

  2. the second problem is more difficult to classify. There might be several problems, but I suspect that there is a big underlying problem. It's that everything is working properly. Things like him taking 2 minutes to take a photo or for the phone record horizontal to vertical. This kind of thing.

  If an expert he can suggest a solution or if there is a known problem that occurs and there is a difficulty, I can relay this back to them.

  One possibility is to clean the memory and restore factory. Is it possible to do so. I know that javaloader ordered a memory wipe. However, I do not know if the State of entire plant is available in EDGE tools that we installed all.

  Or post you here...

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=9500&thread.ID=20486&view=by_date_asc...

  Please close it when you did that, then it does not clutter this forum.

  I feel sorry for these guys (those who are not madmen :-) and they need help.)

  Thank you guys.

  -Donald

  We have several storms and they all have the following symptoms:

  After running for about 4 days, the system significantly slows down. You see demonstrations continuous hourglass, which means that the G.C. is overtime. A hard reset Erases (battery pull) the problem for another 4 days.

  Sometimes, the phone becomes hot all of a sudden and burn the battery in about 30 minutes. If it's in your pocket, it is immediately noticeable and you pull the battery to clear up the issue. However, if the phone is, you won't notice. Several times, I put the phone down, then took a phone completely dead (and hot) an hour later. After charging the battery, you must reset the date and restore network connections, while he was REALLY DEAD.

  Now, we have repeatedly stopped all 3rd party programs and the problem is not clear up. We keep waiting for this next OS update that solves problems.

• Word of blackBerry Smartphones for go attachment problem

  Hello world

  I hope someone can help me with this problem. I have Documents to go Version 1.005 installed on my 8900. I can access the program without any problem, but it do NOT open or acknowledge all the Word documents that are sent to me via attachments to emails.

  The attachment is displayed as one? and I said 'this type of attachment not available on your device' and 'you are about to download a file that cannot be played on your Blackberry device' when you try to download the file.

  I can create a Word doc on the phone and check it but when I try to send it to me it tells me that 'the Document Conversion has failed.

  I moved the same word docs to my phone via the USB port and store the media card and I can't open them no problem, this is not a problem of file.

  The problem is with the conversion of the attachment from the device by email so I guess I have a wrong setting somewhere.

  All can help me with I / change in order to fix this?

  Your question is not Word to Go... Just got the phone with rim... Have a BB 8900 (t-mobile), new as of 11/02/09.  For Outlook 2003 (and), you will need to change the "plain text" option of HTML or Rich Text... In outlook, go to tools-options-mail format - choose "plain text" in the menu drop-down... Click apply... then try and send a word doc to yourself to your home e-mail systems... My problem (same as yours) works perfectly... it did take a while for the rim to realize what was going on.  The 8900 is a great phone.

• BlackBerry Smartphones - for the first time with a Blackberry help!

  
  

  BlackBerry Desktop Software is the new name for BlackBerry Desktop Manager. The reason why the photos to the different internet search is because they show the old version (Desktop Manager) and you use the new version (Desktop Software).
  If you encounter problems connecting to BlackBerry services, it is probably because you don't have a good data plan BlackBerry (BIS) on your account. A generic will work with all phones, but not with your BlackBerry. If you have BIS on your account, then your phone works on different frequencies used by your carrier.

  I hope that helps you.

• Shortcut for blackBerry Smartphones for scrolling from left to right?

  In order to read articles, I need just a zoom

  which shows both margins on my screen.  Which leaves

  me having to use the scroll ball L to R, back

  back and forth.

  Makes it very difficult to follow even the good line,

  Yet, I hear people on TV they say

  read the New York Times, etc. on their BlackBerry.

  I know that the shift key is the shortcut for scrolling down.  Can anyone

  Tell me a better way to scroll on the screen?

  I'm puzzled and just know that RIM would not intended like that.

  Of course, you enjoy all the time.

  In the browser have you tried view column?  This works very well for some web pages for me.