BlackBerry Smartphones green lit under the trackball. Help!

Similar Questions

• BlackBerry Smartphones green LED when the load

  Hi all

  I wonder if you can help me, I charge my phone in its cradle every night in the bedroom. I had to turn in bedside mode when charging. Problem is that if I keep the phone then I get notification sounds when you receive emails etc. If I turn off the phone and docked I get the Green solid light that lights up the room when completely loaded. So any info on the following:

  1. disable the Green LED when loading?

  2. can I configure bedside mode to enter in silence?

  3. can I plan a silent mode to switch at some point?

  Thanks in advance

  Creeky

  I have my bedside mode configured to turn off the wireless radio. In this way, I don't get the emails until I turn radio wireless (at the exit of the bedside mode).

  Another thing to do, is do not use the charging base, but using the cable plug and return your phone so that the light is directed downwards and not upwards.

• Features for 2 blackBerry Smartphones have appeared under the screen

  I had the phone for about 2 weeks and now 2 thin lines of about half a centimeter and centimeter quarter appeared side by side on my screen. They are not surface scratches, and I have not dropped the phone at any time. The eBay seller is unwilling to learn, and I have no paper guarantee provided with the phone. Just contact Blackberry UK?

  Hello

  To answer your question... is not likely. RIM services no guarantee (or anything else, for that matter) directly. On the contrary, authorized dealers are 100% responsible for all support of the guarantee. If your eBay seller was not an authorized dealer, then it is most likely that you have actually no guarantee. However, some research by you on this page may be useful:

  • http://us.BlackBerry.com/legal/handheld_warranty.jsp

  Good luck!

• BlackBerry Smartphones green LED on the front of the phone

  I just got the phone yesterday, and I'm still learning; but the LED flashed since last night.  I did not all messages without response or calls and I don't have not implemented email still.

  I can't find a reference to the LED in the user manual.

  Can anyone help?

  Thank you

  Thank you.

  I gave in and called Tech Support too and they told me the same thing.  I was setting up on my last night and market profile accidentally this option.  Congratulations to Roger's Tech Support guy for knowing immediately as well.

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• BlackBerry smartphones by CLICKING ON the LINK IN THE BROWSER with the HELP of TRACKBALL doesn't WORK MORE:'(...)

  When I try to click on a link using my browser on my BB 8900 he won't link I have to hover over the link press menu, then choose get link that my trackball works very well to scroll and click to nothing else except when I pass a link and try to click on it using my trackball This issue just started yesterday, I didn't get all apps recently that could cause this I have not changed anything in my phone that might have caused this, I clear my cache everytime I use the browser, I just want to know if anyone has had this problem and how to solve this problem, you might say customer service call , but no chance already tried... I would like to know thanks in advance guys, and any comments will be helpful so don't be shy, thanks again!

  Hello and welcome on the BlackBerry Forums

  Try restarting the device with the phone, turn on remove the battery for 30 seconds and install the battery again once, let me know please, thanks.

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• BlackBerry Smartphones BB torch: call the cuts after every 1 hour with the error message: forbidden outgoing calls (8 CC)... .plz help

  The flame of my BB, cutting its call after every 1 hour with the error message: forbidden outgoing calls (8 CC). except the active calls, isn't she the netwrk...?

  Hey pemba.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I would first check to see if you are using the latest version of the software of your network service provider.  Go to www.blackberry.com/update or open BlackBerry Desktop Software.  If the software is up to date, I would check with your provider network for more investigations.

  Let me know if you have any questions.

  See you soon.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones icons disappeared and the menu won't pull up.

  OK, so I have a 8310.  I left my phone in the car for a few days (maybe something could have been by pressing one of the buttons while he sat there?) and when I picked it up, all my icons had been activated around and nothing was located where it was when I used the latter.  Everything worked fine, just all of the application and the homescreen icons were all scrambled to the top.

  This is the case, a * beep *, I decided to try to move the icons and put them back where they belonged.  I was able to highlite an icon and move it, but when I tried to finish the move sit icon where I wanted, the icon would be to just move with the trackball and has refused to sit in one place and stay there.

  Then I get a call on my phone and everthing is now the country of Wonderland with Alice and the White Rabbit!  All my icons have left the home screen, and I can't pull up the menu screen.  The trackball seems to work very well.  The blackberry icon button (between the button ' to call ' green and the trackball) seems to work (when the screen is black, you can push it and the screen lights up) but when you press it, the menu won't pull up.

  I thought that maybe I hid all the icons somehow?  I'm just confused on this one.  All the information at the top of the screen is still there.  Time, date, signal strength, network and all my message alert icons are visible.  I use the image as background is under the eyes, just all the icons disappeared and I can still shoot to the top of the menu to fix.

  1. press the Menu key and click SHOW EVERYTHING, as well as show that everything is checked.

  Now look around and see if you the icons. If this menu button still does not work...

  2 perform a reboot of the device: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  A little luck?

  3. If still nothing, try to go to the Options icon if you can find and choose themes and change the themes... now all the icons?

  If you can't find the Options icon, press the green line to enter the call log.

  Press the Menu key > Options > General and make Options scroll down with a line to the home screen and the value to no.

  Now, go back to the home screen of the BlackBerry and press O (oh), alpha to zero. Who will pull up in your Options menu now

• BlackBerry smartphones can not open the downloaded applications

  I have a blackberry 9360 and it's great, the only problem is that some applications don't download, same if I'll buy them and others will download but does not open "Phone Warrior will not work without the requested permissions" I accept all requested permissions, but it still does not... Can anyone help?

  Hello

  If you've got reliable sources (e.g., BBWorld) apps and they are therefore particularly compatible with your device and the OS level, then it is possible that you have a policy COMPUTER on Board that is blocking them. Reference:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If you indeed have a political TECHNOLOGY and are part of a BES and environment, then stop now and contact your BES admins for help... only they can tell you if what you're trying is against them.

  If you have a COMPUTER policy and are not part of BES, then the question arises why the it policy exists on your device. In general, it's because you got 2nd hand device and the seller does not correctly clean it... refer:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  But even without the seller, as long as they did everything in their section of the KB, you can always clean the device of the it policy. The process is to destroy everything, please first review the link in my sig auto on this post for a full and proper backup procedure to follow.

  Once you have this full backup, to proceed with this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, proceed to restore your applications and data, but DO NOT make a full restore... instead, only a selective restore of the databases you really need (e.g., contacts, calendar, etc.) and specifically avoid restore databases that have nothing to do with politics, COMPUTING, business , or anything similar - if restore you those, he will dutifully restore it on your device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• BlackBerry Smartphones impossible to disable the password security and encryption

  HelloW, I am currently using,
  BlackBerry 9780
  Smartphone (3G, Wi - Fi)
  6.0 bundle 3049 (v6.0.0.706, platform 6.6.0.246)
  Band 3G 1,2,5,6
  The kernel v3.8.6.5 encryption
  Brand version: 1.0.99.538J
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  Micro Edition Security and Trust Services (APDU) Version: 1.0
  WLAN Version: 4.3.0.9
  (Research In Motion Limited)
  Now the problem is that I'm not able to disable password insecurity,
  (Homescreen > options > Security > password), there is a small latch (yellow lock symbol). Another problem is that I am also able to disable encryption, there is a tick mark on who. And there is one symbol of a padlock, please help me da information thereon, after every 20 minutes my B.B gets locked and I asks me to put the password of da, I want what it b done with the company.
  Thank you.

  Hello and welcome to the community!

  From what you describe, there is a COMPUTER on your BB policy which is demanding both encryption and a password for the device-lock. If you are currently on the BES, then STOP NOW and see your BES admins they control it.

  If you are not on BES, somehow your BB has a COMPUTING policy... the cause maybe it was once associated with BES, but not properly deleted when the property was transferred to you. If all goes well, there will be other problems that often comes with "2nd hand" situations. In any case, you can check this:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Even if does not appear as described, from what you have described, there is probably a COMPUTER policy that is causing this (some may be "hidden"). To remove it, first make sure you have a good backup of your BB... See the link in my sig auto on this post for instructions. Then do this:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Thereafter, your BB will be as new... you need to re - install your applications and restore your data (according to the backup you took my instructions above). BUT - when you restore data, DO NOT make a full restore... rather, only restore these databases you need (e.g., Contacts, calendar, Messages, etc.) and more precisely to avoid those who have nothing to do with the COMPUTER policy, company or similar things... If you restore, you will be right where you started.

  Good luck and let us know!