BlackBerry Smartphones host empty routing table

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• Empty blackBerry Smartphones host routing table, will not register with the network.

  I want to apologize if I put this post in the wrong thread.

  So here's the question. I sent a request to my service provider to upgrade several SIM's have Blackberry service added to them. I asked specifically for them to make sure that the SIM card have been set to BES not BIS. The first SIM card I try to register with the network does the following for me. The phone, before I save it with the BES server can call and surf the internet. Once I have sync the phone with the company's server and I go back outside to check on her send and receive these emails, I try to control the internet and it says that the service is not available. I have 3G (Yes capitol) service and I can make phone calls. The host routing table is empty and when I try to save the phone it just says 'sent message' but I never receives the roads. I wiped the phone and repeat the steps with the same result. I contaced the carrier because all the Google search I did pointed to the carrier but they swear the correct plan is attached. Please if anyone can help me it would be greatly appreciated.

  Hello and welcome to the community!

  In fact, he should persist with the carrier. But first try to remove this BB to your BES, then by the ResetToFactory WIPE to remove the it strategy. Then run everywhere with the BB, ensuring that you can do all the activities of BIS (including filling of the HRT) before activating the BES. If it continues to fail, then you must climb the carrier and BIS get work before you activate BES.

  HRT and the functions of BIS should not be affected by BES, unless there is something in your it strategy that does. It is not very likely but it should impact the devices ALL active BES, not one only.

  Good luck!

• BlackBerry Smartphones host Routing Table vacuum

  My blackberry 9930 fone and all of a sudden last morning work was he had no ENCORE and there is no message in the host Routing Table, Ive sent messages that are not delivered and did a hard reset but nothing happens. The service provider says they can't pick up anything.

  After you remove the service book, performing the hard reset by pulling your battery while your BlackBerry is on and reinsert again. Now try to register to the THS. Thank you.

  God luck!

• Record blackBerry Smartphones host Routing Table

  Hello

  I have an unlocked wind Blackberry Bold 9700 which works very well on the Fido network, but curiosity got the better of me and I was messing around with the host Routing Table.  I selected the menu on one key and you click on sign up now.  Everything still works well, but I mess anything up?

  michaelquan21 wrote:

  I received a message.  But does that mean?

  This means that your device is registered on the network.

  It's a good thing.

  DonWorryaboutIt!

• Table high-end blackBerry Smartphones host - no entries

  Hello

  I have a bold 9900, I have a problem with the connection to the mobile internet. When I entered the host Routing Table, it only shows me no entires.  I registered several times but nothing happens. Could someone help? Thank you

  cve7y wrote:

  It shows not connected

  Then please call or contact your carrier or Mobile network provider to add BlackBerry data plan / BIS email in your account to take advantage of most of the BlackBerry like BBM applications, etc.

• Empty blackBerry Smartphones host routing table, will not register with network and BIS

  I wiped on my BlackBerry 9900 and subsequently, it gave me an error code 507. I reloaded the OS through programs by the Blackberry Desktop software and it was sussuccful. But since then I could not surf the internet with my phone despite having BIS suubscription with my network (Glo, Nigeria) provider. I checked the host Routine table and found it empty. I recorded several times and even removed the battery and replaced it, I also have network diagnostic test and did not get any form of change. I called my service provider and they have checked and confirm the status of my subscription and SIM is ok, I inserted my SIM card into another BlackBerry device and it worked fine. I tried different suggestions on the forum, but non of them solved the problem. Please kindly help me.

  Then, you demoted in OS 7.0? Is this an official release aired by your own business? Make sure that it is. At this point, it is best to load the latest version published by your operator.

  Then I suggest to contact your operator for the resolution. If they do not have a solution, I would ask to have the sim card replaced. I know you said it works in other devices, but it can still be bad and work in another device. If that don't solve this contact again and has them you reassign to BlackBerry. They are probably reluctant to do, but it needs to be emphasized. Only your carrier, in conjunction with BlackBerry can solve the problem.

• Screenshots of blackBerry Smartphones are empty

  I was not able to successfully do a screen capture on my BB Bold 9700. An image is saved, but it's always white/white.

  I used two apps, but both came to the same result: QuickLaunch and he Capture.

  I find it weird that both apps to do this, so I wonder if there is something else on my phone which is the source of the problem.

  That everybody knows or has a solution they could recommend?

  You can also try the ZonaSnap...

  http://zonablackberry.com.ve/Forum/download/Desarrollo/javiergv/ZonaSnap/ZonaSnap_OTA/ZonaSnap.jad

• Recording for BIS blackBerry smartphones

  I have a new curve on Orange UK. It was an upgrade from a 'normal' phone so maybe not implemented because it would be in a store. This is the device that uses my teenage daughter.

  Have finally sussed that the daughter of reason cannot use Blackberry messaging is that the device is not registered (although normal internet access works!)

  Have been to the orange page to register for design... used PIN and IMEI to be say this device is registered with another carrier. I followed the instructions to go to the tables of routing host and then on "Save". I did this several times, you can see the message but nothing changes host still empty routing tables. I rebooted several times including removing the battery and still nothing.

  I can see on other forums that there may be a problem with some curves on Orange and it's something to do with Server profiles (?)

  Anyone can do the light because it's frustrating my daughter and in turn drive me to madness. It should be simple, but seems to be a horror.

  With our thanks.

  Ian.

  Solved! It was orange. It seems that for some reason any despite dispatching and allowing an upgrade that they provided only the Blackberry Internet stuff from the next billing date in this case so almost two weeks. The tech said that they needed to "open a door" to an end.

  The telltale sign was that 'gprs' at the top right corner is lowercase! If TI active Blackberry it will be at the top of case IE "GPRS".

  Normal customer support said nothing they ould I would just have to wait. I pointed out the stupidity of this especially that my rate will in fact at the time of nextbilling, so I'm not tryingto get services without paying! Finally, they put me through a helpful guy in their technical support from blackberry and it sussed and solved the problem. We were running within 5 minutes.

  Hope this can help others.

  See you soon,.

  Ian.

• Option to email pop/net for the blackBerry Smartphones No.

  Hoping someone would be able to help me. I received recently a 9000 "BOLD" hand to a colleague and I just connected with Vodafone.

  However, that's when I discovered a huge problem - is not an option to implement another thing than to the e-mail of the company, and I just ordinary pop and Web email accounts. The wizard appears only with the "BlackBerry Enterprise Server" option.

  I tried to register with the host but Routing Table which is not arranged things.

  I also installed the desktop software and tried to update its software without result.

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  calbiry wrote:

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have the BlackBerry data Plan added to your account.

  Good luck.

• BlackBerry smartphones no Internet at all

  Well, last night my bis has expired. So this morning, I loaded my airtime and active time my new bis, airtime has been deducted and bis shows his assets, but I still have no internet access in the blackberry browser (it gives me this message, "unable to connect to the Internet, please try again later. If the problem persists, contact your service provider. ") and my whatsapp is offline as well. I followed to the host steps, Routing Table my sim and the battery for 5 minutes as and put it all insert the again and turned on the phone, still no access and whatsapp is always offline. I phoned my service provider, they opened a record of the case for me. However the last time I did it, the problem was not solved. I had to get a new sim card and number, which was last month. I get a new sim card whenever I encountered this problem.

  So please help me to solve this problem. There is nothing wrong with my phone. It must be the BlackBerry Internet Service. Is currently really offline? Help, please...

  Lene

  "took my sim card and battery for like 5 minutes and put all back and turned on the phone, still no access and whatsapp is always offline.< i'm="" sorry="" but="" you="" didn't="" seem="" to="" read="" my="" whole="" problem.="" my="" battery="" has="" been="" out="" of="" my="" phone="" for="" a="" very="" long="" time="" now="" and="" i="" still="" don't="" have="" internet="" access="" or="" a="" working="" whatsapp.="">

• Teams of blackBerry Smartphones Version 6 upgrade

  When I recently updated my BB 9650 to version 6 OS, he wiped data "Host Routing Table" my device. That left me without any service, except the AIS telephony. In Thailand, where the engineering skills can lead to more trouble than you faced initially, I had to take a trip of 20 miles from a home office area AIS to do re-configured.

  Now, I find it annoying to some few bugs, but I'm afraid to opt for more updates I don't want not distributed around the said particular mill.

  My gripes include:

  The impossibility of the 'response' to emails without starting a fresh message "Virgin." Possibility to save the project is there, but no shipping.

  The timer is unreliable and often, but not always, don't sound the tone of the end. Grrrr!

  Any advice on future upgrades of risk or not would be appreciated.

  Thank you!

  Steve, you can send service books and register host home routing table, as long as you have a signal to your mobile service provider.

  On your BlackBerry device, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

  Now, go to Options > device > advanced > default Services and make sure you have your correct account set as the default mail e-mail client.

• Help for BBM blackBerry Smartphones &amp; Facebook does not not for 9320 - problem with "host Routing Table? -Virgin

  So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...

  At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...

  I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...

  After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...

  24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?

  Any help?

  Or

  Anyone with a new BB knows something like that recently? Thank you

  Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.

  Good luck!

• BlackBerry smartphones not the host routing table entries

  My blackberry storm2 shows no entries in the host routing table. I'm on a service plan that supports BIS everything was fine. My phone rebooted for no reason, and that's when the problem started

  Help, please

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If any stage does not properly complete, proceed to the subsequent steps will be useless... and you will need to contact your mobile provider for formal support. It's their network that your BB is unable to communicate with, after all.

  Good luck!

• BlackBerry smartphones don't host Routing Table - no entries

  Hello
  
  I have a Blackbery Curve 8520. I have a problem with the connection to the mobile internet. When I entered the host Routing Table, it only shows me no entries. I registered several times but nothing happens. I have a gift of freedom of Vodafone afford data unlimited but I can't connect at all. Could someone help me? Thank you

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry smartphones getting maintenance book, host table routing and 3G works on unlocked bold 9930

  Hello

  I use an unlocked 9930 phone "BOLD" from verizon in India. My carrier is Vodafone. I am able to browse the internet from the phone by using a wi - fi connection. But I'm not able to use the BBM and apps like Gtalk Instant Messaging. I only turned on a vodafine BIS plan. There is no entry in routing table host, service in the phone book. I need help on this on how to get these two. Please excuse me if I m a very basic question. I'm new to BB. I have some confusion about BIS, BES and data plan. How these 3 are linked and wheather only BIS is suficient to connect to internet using the BB browser or it is mandatory to have a data plan with BIS to go he net?

  It would be a great help if anyone can help me with the above queries.

  Thank you

  Hi trackadi

  Welcome to the Forums of the BlackBerry Support

  trackadi wrote:

  I have some confusion about BIS, BES and data plan. How these 3 are linked and wheather only BIS is suficient to connect to internet using the BB browser or it is mandatory to have a data plan with BIS to go he net?

  If it a personal device so if you add the BlackBerry data Plan / BIS on your account will let you BBM, access to the BlackBerry browser, services of personal e-mail and many other data services on Mobile network, a data plan normal allows all the features.

  When BIS is correctly activated by your carrier you will receive these maintenance book and will be able to see the Scriptures on the host Routing Table.

  But the important question is the Indian more carrier are unable or not to add a device to verizon on network and has been reported by many users. Therefore, communicate with your carrier (Vodafone India) to know your problem.