BlackBerry smartphones no Internet at all

Similar Questions

• My screen blackBerry Smartphones has been frozen all day? Help, please!

  Okay so I recently bought a blackberry 9800 torch of my friend, its not in poor condition but it has a few scratches on it. the phone also worked well for her.

  This morning, installed an app to rename my files of music, called MTagz or something like that

  directly after the installation, a grey box with a blue loading circle sign and the word loading it appeared. I thought he'd go after a while, but long story short, he didn't.

  Ive tried to restart and turn my phone off, then on, but it won't work. If I could, I would like to uninstall the app, but my phone is completely insensitive.

  I can enter my PIN and password, but as soon as the shoes at the same time the touch screen home screen and keyboard do not work. I can also press the menu button to switch between windows, but when these windows open again I can't do anything.

  Thanks for your help

  Hello and welcome to the community!

  Given your procurement method, I recommend that to start here:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Ensure that all measures are properly carried out in order to completely divorce the BB from accounts of friends and thus to be able to create entirely what you need for you alone.

  Regarding your question as stated, I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• Help blackBerry smartphones, I've lost all my contacts!

  OK, so I just installed new software on my Storm 9500 (Version 5.0.0.451) and now I've lost all my contacts.

  As far as I know they have been stored in the Blackberry Desktop Software, how do I now restore them?

  Hello!

  KB10339 How to restore data from a backup file to a BlackBerry smartphone

  If you don't know where is the backup file, search your entire hard drive for a file with an extension of the RPI (*.ipd). Inspect the results - mainly date/time of the file. Select the candidate most likely and use it as a source in the above procedure.

  Good luck!

• BlackBerry Smartphones Cant get to ALL internet functions. Error 500

  Hey everybody. I have the Curve 8330 through Verizon. I had absolutely no problem with him, until 2 days ago.

  Whenever I have use google search, or try to access ONE of my favorites, I get the message:

  "HTTP error 500: internal server error".

  (It will just say that a problem was encountered, etc.).

  I ran a diagnostic test, and the results are:

  Time of departure: 17 October 2009 17:00
  End timestamp: 17 October 2009 17:02
  PIN: xxxxxxxx
  MSISDN: 480 766 1033
  Type of device: BlackBerry 8330
  Application version: 4.5.0.77
  Platform Version: 3.2.0.51
  Service books: WAPPushConfig, MMS, WPTCP, PDAP, BBIMConfig, here, YHO, LbsConfig, BBIMConfig, here, BBIMConfig, VIRGINIA, VIRGINIA here, OTASL, PDAP, here, SUPPLY, CMIME, CICAL, CMIME CICAL
  Free file space: 21521598 bytes
  Activation of radio data: Yes
  Level of signal :-80 dBm
  Radio access: EVDO
  Network: Verizon Wireless
  IP address: 97.149.166.145
  Ping ICMP echo: Yes
  Record blackBerry: Yes
  Connected to BlackBerry: Yes
  BlackBerry® PIN E-mail: Yes
  Server name: GBISXNAC01S07
  E-mail address: [email protected]
  Connection to [email protected]: No.
  Server name: GBISXNAC02S06
  E-mail address: [email protected]
  Connection to [email protected]: No.

  (I deleted my PIN and email privacy)

  Does anyone have an idea of what's going on? I still get e-mails, but I can't do anything with the web or browser.

  Thank you!

  Hi and welcome to the forums!

  A few places to visit: Blackberry 101 tips & tricks

  1. Remove the battery with the unit on. Wait about a minute and replace the battery. Leave the BB completely restart and see if it does not help. Clears the memory and updates the BB; like restarting your pc.
     When you have abnormal behavior in your BB a battery pull is often useful to clear it up.
  2. If this doesn 'n' t help, take a look at this article: Http: error 500

  Let us know how it goes.

  Happy to welcome you!

• BlackBerry smartphones no Internet connection

  Hello world

  for a year (or maybe a little longer), I use a blackberry torch 9860. A few days ago, I updated the OS to 7.0 to 7.1.

  Unfortunately, I can't use the Internet more. Normal text Message or call is not a problem.
  I wasn't in the room all the time while the device has been updated and I don't really know what wasgoing evil.

  I really tried everything to fix it, but I really don't know what I'll do to recover my Internet.

  I hope someone can help me.

  (I also hope that my English is correct, because I am of the Germany)

  Thanks for your help

  Hawkeye

  I've seen this before. I would recommend downgrading to 7.0. This fixes usually it. I don't know why 7.1 does not work in some cases.

• Settings MMS for blackBerry Smartphones and Internet for 9700

  Can anyone help with MMS and Internet for Bold 9700 parameters on the network of Virgin Mobile Australia? I am able to browse internet through Opera mini using APN: VirginInternet but no luck with MMS? Solves them this problem or is it true that Virgin does not support Blackberry devices.

  Hello and welcome to the community!

  On BB, access to a range of services is enabled by the existence, on the device, the appropriate Service books. Service books are delivered to the appliance by the network of carriers... but, normally, only for these models of specific device that takes the network carriers supported and none support BB all models. If, as you think, your carrier supports no. BB models, then you can't expect their network to offer the Service books, which means that these services that require some SBs won't work, which includes MMS. But only they can answer the question of whether to their network supports the BBs at all and your specific model BB in particular number.

  Good luck!

• BBM blackBerry Smartphones and Internet does not

  I've had my blackberry for almost 2 years now and my bbm and suddenly started Internet doesn't work don't not 2 nights ago, ive tried resteting my phone and it still does not, when I try to send a message or someone trying to send me one, it just all just with a cross and I can't connect to the internet. What should I do?

  Hello _vics

  If you got the recording message please try these two steps to see if this helps:

  1 send your Service book

  • KB02830 Send the directories for the BlackBerry Internet Service

  2 - do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back.

  Try it and tell us.

  Prince

  ________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones impossible to uninstall all versions of DTM (5.0.1 or 6.0)

  Since my computer is automatically downloaded and installed DTM 6.0, I got nothing else problems.  I was unable to get 6 DTM to recognize my BB Curve 8330, so decided to go back to version 5.0.1 which worked flawlessly. Unfortunately, I could not uninstall 6.0 and get error 1316.

  I watched all the answers previous to this error and followed the instructions - made uninstall cleanup as described in KB02206, even do the 'additional information' at the bottom of this article, without success. I always show the two office managers Blackberry list programs, but the Control Panel does not recognize them as not being programs, so I can't uninstall. I even tried to reinstall the version 5.0.1 despite this without success - the same error.

  I am running Windows Vista, 64-bit with all the critical updates installed. I was using Trend Micro Internet Security initially, but recently switched to BitDefender. I have a lot of hard disk space and 4 GB of Ram with a Dual core processor.

  I really hope someone can help me with this.  I'm more concerned by the day as I don't have a recent backup of my life!

  Thanks in advance

  Linda

  Hey palmerbear,

  Welcome to the community of BlackBerry Support Forums.

  It will take some time to solve this problem, just to notify you beforehand.

  First of all, we need resolve error 1316, which is caused by the install shield. Follow the instructions in KB04272, once you do this.  Then follow the instructions at KB02206.

  You may find the Windows Installer Cleanup utility to remove physically BlackBerry Desktop Software programs/features.  If you do a search on google, it is very easy to find.

  I hope that this information helps out you.

• BlackBerry smartphones receives do not all emails on Storm

  I get only about 1/3 of my email on my Storm. I have a POP account with a 3rd-party set up with the Blackberry e-mail system to leave emails on my PC and send to my BB Storm.

  The instructions on the forums said:

  If you have a problem sending or receiving e-mail messages,
  Send books to service for your BlackBerry Storm smartphone.

  To send service directories, follow these steps:
  1. on the home screen, click Settings > e-mail settings.
  2. in the email accounts screen, display the menu and click on Service of depreciation. <== this="" option="" is="" not="" on="" the=""> of the storm

  3. click on Send Service books.

  How can I make my email forwarding more reliable?

  Hello!

  A bit of clarification, if you don't mind. Do you use the desktop redirector to send e-mails you or do you use BIS to draw from your POP account and send you Storm?

  If you use BIS - how do you have your PC e-mail application set about e-mail leaving on your POP Server? If your PC is to remove them from the server, then it could be a matter of time - if your PC is to remove them from the server before the polling interval BIS, then they wouldn't be here when BIS tries to shoot them.

  With respect to the service books, I can't say clearly if you listed all the steps... they are:

  1. Setup
  2. E-mail settings
  3. (sign in if you have created a password)
  4. scroll and highlight (do not click) the email account appropriate to handle BIS
  5. Click on the button (the button to the right of the green phone button) BB
  6. Select Service books
  7. Click on "send Service books.

  If the option "Service books" is not in the menu, then maybe something else is missing. Have you tried logging into your site Web of BIS (http://www.blackberryfaq.com/index.php/Where_can_I_log_into_my_BIS_account%3F) carriers? I found it easier to manage the parameters of BIS from a PC and this site since the storm of the interface. (You may need about the storm, create an identifier and a password first... then you will be able to connect via the BIS Web site).

• BlackBerry smartphones not Internet

  My wife and my phone have no internet? AT & T has found no problem on their end, that both are torch, whats up?

  He could one of the many symptoms.  First, make sure you have a good data of BlackBerry (BIS) plan on your account with AT & T.  I suspect do you, however to confirm it with them.  We have to cover all the bases here.

  Then, if they say that everything is in order, save your phone on the network by following these guidelines:

  http://www.BlackBerry.com/BTSC/KB00510

  Once done, return the directories of service on your phone,

  http://www.BlackBerry.com/BTSC/KB15402

  The next step is to remove the battery while your phone is on, then replace it.

  If none of that works, call back AT & T and ask that either (a) escalate the problem to the RIM without cost to you, or (b) to exchange your phones for new.

  I hope that helps you.

• "BOLD" of blackBerry Smartphones connect internet not, BBM, email

  Hello forum!

  This morning my Blackberry Bold 9000 worked very well, I've had into Web pages and had also received emails.  Something went wrong somewhere during the last four hours.

  I first noticed I wasn't getting emails, and then when I went to try internet it wouldn't connect either. The error message for emails is 'impossible to contact service' and for the internet, it's just can not connect at all (most recently the small icon blackberry disappears an hour after a hard reset, then the internet says 'network coverage not sufficient to process your request. Please try again later. »)

  I tried all (pull hard, return the service directories, check the routing table host, check to ensure that the data are enabled) and I was on the phone with AT & T and nothing works.  I was hoping that's a service issue at their end, but they tell me that doesn't seem to be the case.

  Can anyone please help me or point me in the right direction?

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/173229-bold-wont-connect-interne... -C' is exactly what I saw! would it be a hardware issue even if this morning the phone was fine?

  Any advice would be much appreciated thank you!

  I give it an hour or two and try EVERYTHING that once again... Powered ON the battery pull, service books, etc.

  There is probably a local problem of ATT.

• BlackBerry Smartphones using internet...

  I gritted my teeth and settled for a Crve 8520. Happy with it so far, but it's so confusing.

  There is something in my menu called POYNT, when I clicked on it, it says something on the RIM, and the site I'll take to is not an affilate of Blackberry and other things at random and asked if I trusted download, I had to accept conditions etc. So, I don't understand what all this is.

  Question 2, I get the 500 MB of internet in my monthly allowance and wanted to ask you, if I'm connected to my home wifi netgear (which I'm now the icon is on, and the phone plays VODAPHONE-NETGEAR) does it say I'll be on the web using my wifi and NOT my pocket money?

  My old phone seemed so easy LOL

  Hello

  The POYNT icon is just a link to download the app called POYNT.  The icon is simply pushed to your phone by your service provider.  If you don't want to download it, you can simply hide the icon or create a folder called Junk and move it in there (as well as all other download icons that you don't want and can't remove), and then hide the entire folder.

  As for your data allowance, as long as you're not constantly streaming video or audio on your BlackBerry, 500 MB should be more than enough data.  Your question, Yes, when your phone is connected to the router Netgear home, you need to be connected via wifi.  I say should because your phone must also show a white WiFi icon in the upper right of the screen.  If it is grayed out, then your phone is not fully connected to your WiFi and you will always use your Vodafone data allowance.

  I hope that helps!

• BlackBerry smartphones no internet or mms by using fertilizers don't talk with my blackberry.

  Why can't I get my Internet browser or my mms to work with my torch 9810?  I really don't need to wait until I get home from work every day to connect via wifi to check my messages.

  It's Straight Talk and you. You must obtain the correct BlackBerry as described above data plan.

• BlackBerry smartphones separate internet courier mail

  When we finished the enterprise activation process, we found that the only access I have to the mail of the BES is through my messages folder. How to set up a separate my BES mail folder?

  You have two choices.

  You can pay $20 for a pure little utility called BES mailbox:

  http://www.getempower.com/Empower_BES_MailBox.php

  Demo OTA:

  http://www.getempower.com/MIndex.htm

  OR, you can set up a saved search and assign it to a key combination [Alt].  I have [Alt] B (for BES) put in place to search for all messages from the service office.  I know that a lot of people hate Messages combines all the elements, but I like it.  I have my BlackBerry configured to allow NO dialing from the home screen so that I can use the Shortuct keys for all essential applications (Messages, address book, etc.) and have a saved search for each of the six Email addresses that I receive on my BlackBerry.

  For more information on setting up a search registered, click here.

  For more information on the use of shortcut on a full QWERTY device keys, click here.

• BlackBerry smartphones, I've lost all Bbm Contacts

  Hi, can someone help me please? It seems to me losing all my bbm contacts, even though I've done quite a few backups before, even I did with Blackberry Protect. I am at a loss here.

  All this happened when I changed service provider. I had previously asked if this was going to happen and there was the answer No. All asudden yesterday (one day after the switch), I was on the road and all my contacts disappeared. I tried the support through Blackberry Protect to no results.

  Help, please.!

  PS I see some ".bak" in "file backup" and a "bbm.db" one step backward, if that helps.

  Well, Thx, I crossed the .bak files and found an old copy of backup who had contacts. I had to manually select the items to RESTORE well. I have verified that BBM related files. I resolved to the fact that it's the best I can do. My contacts I added said that I disappear from the list here, I guess they were not visible from my end. So I guess that the rest will be re-add me in due time.

  Once again thanks for your response.