Empty blackBerry Smartphones host routing table, will not register with network and BIS

I wiped on my BlackBerry 9900 and subsequently, it gave me an error code 507. I reloaded the OS through programs by the Blackberry Desktop software and it was sussuccful. But since then I could not surf the internet with my phone despite having BIS suubscription with my network (Glo, Nigeria) provider. I checked the host Routine table and found it empty. I recorded several times and even removed the battery and replaced it, I also have network diagnostic test and did not get any form of change. I called my service provider and they have checked and confirm the status of my subscription and SIM is ok, I inserted my SIM card into another BlackBerry device and it worked fine. I tried different suggestions on the forum, but non of them solved the problem. Please kindly help me.

Then, you demoted in OS 7.0? Is this an official release aired by your own business? Make sure that it is. At this point, it is best to load the latest version published by your operator.

Then I suggest to contact your operator for the resolution. If they do not have a solution, I would ask to have the sim card replaced. I know you said it works in other devices, but it can still be bad and work in another device. If that don't solve this contact again and has them you reassign to BlackBerry. They are probably reluctant to do, but it needs to be emphasized. Only your carrier, in conjunction with BlackBerry can solve the problem.

Tags: BlackBerry Smartphones

Similar Questions

  • Empty blackBerry Smartphones host routing table, will not register with the network.

    I want to apologize if I put this post in the wrong thread.

    So here's the question. I sent a request to my service provider to upgrade several SIM's have Blackberry service added to them. I asked specifically for them to make sure that the SIM card have been set to BES not BIS. The first SIM card I try to register with the network does the following for me. The phone, before I save it with the BES server can call and surf the internet. Once I have sync the phone with the company's server and I go back outside to check on her send and receive these emails, I try to control the internet and it says that the service is not available. I have 3G (Yes capitol) service and I can make phone calls. The host routing table is empty and when I try to save the phone it just says 'sent message' but I never receives the roads. I wiped the phone and repeat the steps with the same result. I contaced the carrier because all the Google search I did pointed to the carrier but they swear the correct plan is attached. Please if anyone can help me it would be greatly appreciated.

    Hello and welcome to the community!

    In fact, he should persist with the carrier. But first try to remove this BB to your BES, then by the ResetToFactory WIPE to remove the it strategy. Then run everywhere with the BB, ensuring that you can do all the activities of BIS (including filling of the HRT) before activating the BES. If it continues to fail, then you must climb the carrier and BIS get work before you activate BES.

    HRT and the functions of BIS should not be affected by BES, unless there is something in your it strategy that does. It is not very likely but it should impact the devices ALL active BES, not one only.

    Good luck!

  • BlackBerry Smartphones host Routing Table vacuum

    My blackberry 9930 fone and all of a sudden last morning work was he had no ENCORE and there is no message in the host Routing Table, Ive sent messages that are not delivered and did a hard reset but nothing happens. The service provider says they can't pick up anything.

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    I received a message.  But does that mean?

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    It's a good thing.

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    far ahead... a soon!

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  • 2602AP will not register with the 5508 controller

    Hello all-

    We have a 5508 controller that manages the HA to about 20 branches - each branch has its own subnet. We have a single branch (subnet) with new 2602 AP who will not register with the controller. All communications to that subnet appear normal and there is no ACL in place between the AP and the controller. The AP is able to resolve the IP address of the controller via DNS and start the registration process, but then timeout. We have installed 2602 AP successfully to other areas of the branch and they fit without any problems - it is a problem only in one branch. I have attached a few debug messages below for a single point of access (it's a production environment, so I analyzed useless info) and also included messages from the console to a different access point (the console AP messages are the same). There are currently 9 AP here and none of them will record this. Any ideas?

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    * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9 has: Discovery d1:10 request 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9 has: d1:10 join priority Processing status = 0, priority 1 of incoming Ap, MaxLrads = 300, joined Aps = 272

    * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:39:32.904: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:39:32.992: 44:2 b: 03:9 has: d1:10 DISCOVERY LWAPP APPLICATION received at 68:ef:bd:8e:48:6f on port "13"

    * spamApTask0: 14:39:32.992 Dec 11: Discovery 44:2 b request: 03:9 has: d1:10 elements in LWAPP of AP supporting CAPWAP

    * spamApTask0: 14:39:42.903 Dec 11: connection of DTLS 44:2 b: 03:9 has: d1:10 not found, creating new connection for 10:29:9:190 (44306) 10:5:13:4 (5246)

    * spamApTask0: 14:57:52.301 Dec 11: DTLS closed connection events receivedserver e8:ba:70:dc:d1:c0 (10:5:13:4 / 5246) client (10:29:9:190 / 44306)

    * spamApTask0: 11 Dec 14:57:52.301: e8:ba:70:dc:d1:c0 no entry there for AP (10:29:9:190 / 44306)

    * spamApTask0: 11 Dec 14:57:52.301: e8:ba:70:dc:d1:c0 entry no. AP exist in the temporary database for 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:57:53.828: 44:2 b: 03:9 has: Discovery d1:10 request 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:57:53.828: 44:2 b: 03:9 has: d1:10 join priority Processing status = 0, priority 1 of incoming Ap, MaxLrads = 300, joined Aps = 272

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    * spamApTask0: 11 Dec 14:57:53.828: 44:2 b: 03:9's: Discovery d1:10 response to 10.29.9.190:44306

    * spamApTask0: 11 Dec 14:57:53.916: 44:2 b: 03:9 has: d1:10 DISCOVERY LWAPP APPLICATION received at 68:ef:bd:8e:48:6f on port "13"

    * spamApTask0: 14:57:53.916 Dec 11: Discovery 44:2 b request: 03:9 has: d1:10 elements in LWAPP of AP supporting CAPWAP

    * spamApTask0: 14:58:03.824 Dec 11: connection of DTLS 44:2 b: 03:9 has: d1:10 not found, creating new connection for 10:29:9:190 (44306) 10:5:13:4 (5246)

    Debug Capwap errors:

    * spamApTask0: 11 Dec 15:17:33.715: e8:ba:70:dc:d1:c0 abolition PT 10.29.9.190 which has not been surveyed

    * spamApTask0: 11 Dec 15:17:33.716: e8:ba:70:dc:d1:c0 DTLS connection has been closed

    Debug Capwap Details:

    * spamApTask0: 11 Dec 15:24:29.419: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

    * spamApTask0: 11 Dec 15:24:35.542: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

    * spamApTask0: 11 Dec 15:24:41.555: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

    * spamApTask0: 11 Dec 15:24:49.555: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

    * spamApTask0: 11 Dec 15:25:29.420: 44:2 b: 03:9 has: d1:10 CAPWAP control received Msg to 10.29.9.190:44306

    * spamApTask0: 15:25:29.420 Dec 11: connection of DTLS 44:2 b: 03:9's: d1:10 0x1a1703c8 closed by controller

    * spamApTask0: 15:25:29.421 Dec 11: msg closed connection CAPWAP DTLS

    Journal of the Console from the AP:

    Translate "CISCO-CAPWAP - CONTROLLER.ad.pps.k12.va.us"... the domain server (10.29.8.3)

    * 00:00:57.511 Mar 1: % 3-CAPWAP-ERRORLOG: did not get the server DHCP server log settings. [OK]

    * 00:01:10.511 Mar 1: % 3-CAPWAP-ERRORLOG: go join a capwap controller

    * 16:05:56.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

    * 16:06:17.495 11 dec: % CDP_PD-2-POWER_LOW: all disabled radios - NEGOTIATED WS-C3560E-24PD (68bc.0c03.8015)

    * 11 Dec 16:06:28.231: DTLS_CLIENT_ERROR:... /CAPWAP/base_capwap/DTLS/base_capwap_dtls_connection_db.c:2051 retransmission count Max reached!

    Kern of logging mechanism

    ^

    Invalid entry % detected at ' ^' marker.

    emergency logging trap

    ^

    Invalid entry % detected at ' ^' marker.

    Kern of logging mechanism

    ^

    Invalid entry % detected at ' ^' marker.

    emergency logging trap

    ^

    Invalid entry % detected at ' ^' marker.

    * 16:06:55.999 11 dec: % DTLS-5-SEND_ALERT: send FATAL: close notify alert at 10.5.13.4:5246

    * 16:06:55.999 3 dec: % CLIENTERRORLOG-3-LWAPP: LWAPP LED Init: incorrect led State 255

    * 16:07:06.367 11 dec: % 3-CAPWAP-ERRORLOG: go join a capwap controller

    * 16:07:07.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

    * 11 Dec 16:07:39.151: DTLS_CLIENT_ERROR:... /CAPWAP/base_capwap/DTLS/base_capwap_dtls_connection_db.c:2051 retransmission count Max reached!

    Kern of logging mechanism

    ^

    Invalid entry % detected at ' ^' marker.

    emergency logging trap

    ^

    Invalid entry % detected at ' ^' marker.

    Kern of logging mechanism

    ^

    Invalid entry % detected at ' ^' marker.

    emergency logging trap

    ^

    Invalid entry % detected at ' ^' marker.

    * 16:08:06.999 11 dec: % DTLS-5-SEND_ALERT: send FATAL: close notify alert at 10.5.13.4:5246

    * 16:08:06.999 11 dec: % CLIENTERRORLOG-3-LWAPP: LWAPP LED Init: incorrect led State 255

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    * 16:08:17.000 11 dec: % CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.5.13.4 peer_port: 5246

    *Dec 17 15:53:47.463: %CAPWAP-3-ERRORLOG: Selected MWAR 'IRC-WLC-5508'(index 0).

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    *Dec 17 15:54:23.131: DTLS_CLIENT_ERROR: ../capwap/base_capwap/dtls/base_capwap_dtls_connection_db.c:2051 Max retransmission count reached!

    Get much better.

    WAP has selected the 5508 with good firmware.  WAP sends a JOIN request to 10.5.13.4 but cannot recover anything.

    Firewall?  Routing loop?

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    You know what?  Can you post the output in the following commands:

    1 WAP: sh of stocks;

    2 WLC: sh sysinfo

    Nuts, I should already posed for these info before.

  • Help with calendar with Outlook sync blackBerry Smartphones to all appointments will not sync...

    I'm not a great tech, but I have some skills good enough for a girl, if I say so myself... but I'm so frustrated... I need help.

    This is my first public post... So I hope that I give all the information but who will help, if I missed something, please let me know.

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    Hello

    We will remember and then on MAC records.

    Outlook contains records of 158 of the associated Gmail Calendar.

    The calendar by default folders must be cleared and restored to the associated Gmail Calendar.

    The Blackberry associated gmail calendar resulting will be then synchronized with Outlook to add the former default records

    resulting calendars synced to Outlook and Blackberry.

    Reading this, I propose more than once. Method 3 is what we do.

    Let me know, tomorrow, what questions you have the procedure so that we can ensure we succeed.

    KB16063 Unexpected results occur when syncing with a BlackBerry smartphone that has several CICAL service records.

    Let me know how it goes!

    Thank you

    Bifocals

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