BlackBerry Smartphones how long do it take to back up?

I just downloaded the Blackberry Desktop Software and when I connected my curve 9300 it starts back up. The problem is that it seems to get stuck on 12 of 13 records RMS databases. I canceled the first go after 20 minutes and the second thumb has been blocked again 40 minutes later. Will I be impatient or is there a problem?

Fiona

Fionamac1970 wrote:

I just downloaded the Blackberry Desktop Software and when I connected my curve 9300 it starts back up. The problem is that it seems to get stuck on 12 of 13 records RMS databases. I canceled the first go after 20 minutes and the second thumb has been blocked again 40 minutes later. Will I be impatient or is there a problem?

Fiona

Fiona, in the desktop software, go to device > backup > select data and deselect the RMS database to back up.

Click to continue and see if the remaining backup works ok?

Tags: BlackBerry Smartphones

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