BlackBerry smartphones, I bought the guide of the ECG on appworld on 24 June and d...

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• BlackBerry smartphones I bought the ECG app earlier today and checked the p...

  I bought the ECG app earlier today and checked the payment via paypal. The order number is XXXXXXXXXXXXX. The app is not then download. Is this normal? It was the first time I have baught something and don't know if it is wrong or not?

  (deleted order No.)

  Hi again,

  Maybe... but lets try other things first... Try these things...

  In some cases, it was discovered that updates/install (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Also, please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) AppWorld remove your BB (Homescreen > Options > Advanced Options > Applications)-if she prays that you restart the BB to do.

  (2) a Batt Pull restart as described above.

  (3) get a new link and install a new copy of AppWorld

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  One of these will get I hope it will.

  See you soon!

• Version blackBerry Smartphones best of the Desktop Manager to use with Vista and Outlook 2007

  What is the best version of the Desktop Manager to use on a new computer with Windows Vista and Outlook 2007?

  Hello!

  The most recent... v5.0. You can DL here:

  http://NA.BlackBerry.com/eng/services/desktop/

• BlackBerry Smartphones can set the home screen to display all icons and don't go into the Favorites, Media, downloads etc.?

  I just got a Bold 9780 and that's fine except that when I try to access the icon I want, I keep accidentally swipe the screen in a different position, he's going to 'All' in 'Favorites', 'Media', "downloads,"Frequent"then back to 'All'. My only previous, 9700, just had all the icons on the screen and did not have these alternative schemes. I find it quite disconcerting and want to fix to display ALL icons of all time. Cannot find how to do this.

  I know what you mean.  You can do this in OS7, but I think not only its available with OS6

• Hello, so I bought the Photoshop app online for a year and I have to wait 24 hours before I can do the download? because when I click on download it brings me to the site of creative cloud... Thanks for your help!

  Hello, so I bought the Photoshop app online for a year and I have to wait 24 hours before I can do the download? because when I click on download it brings me to the site of creative cloud... Thanks for your help!

  Hello

  Please access the following link and download/install Adobe Creative Cloud App and sign in with your Adobe ID (email) under which you purchased Photoshop composition, go to the "' Apps'" tab at the top and start to install the products from there.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  Thank you.

• I bought the products that goes for a year and I put the redemption code, but when I install programs, it says always that I only have a month's trial. That's happened?

  I bought the products that goes for a year and I put the redemption code, but when I install programs, it says always that I only have a month's trial. That's happened?

  Hello

  Please see redemption code help

  If you get the prompt in the first instance, please see the following help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Hello, I bought the download of Lr 5 6 Lr, and I want to validate the serienumber. But Adobe is still asking to connect to internet. Why, I'm connected. Please help ;-)

  Hello, I bought the download of Lr 5 6 Lr, and I want to validate the serienumber. But Adobe is still asking to connect to internet. Why, I'm connected. Please help ;-)

  Refer to this:

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Mylenium

• We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  Hi gordank90520006,

  Open Acrobat DC, navigate to the Edit-> Preferences-> categories Updater & uncheck "automatically install updates."

  Kind regards

  Nicos

• Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Hi Dale,

  You can follow the article: system requirements | InDesign to check if the CS3 products can run on InDesign CS3.

  Also please let me know what error message you get while re installation of InDesign.

  Thank you

  Yann Arora

• I bought the standard teacher edition of design CS6 and wonder if I can install it on a second computer?

  I bought the standard teacher edition of design CS6 and wonder if I can install it on a second computer?

  Yes Wilsonlaura, you can install Creative Suite 6 on a second computer for your use.  You can find details about the activation with the help of Activation & deactivationprocess.

• BlackBerry Smartphones just bought a Blackberry "BOLD" in Thailand to be used in the Philippines

  Hi all

  I recently bought a new 'fat' in Thailand.  It cost me about 600 U.S. Dollars and this is unlocked.  I used my SIM from the Philippines who wandered in time and was able to send a text message, so I guess it works OK.  I have a few questions, however.

  The Unit came with a Vodafone logo, and the manual is in German.  There is also a flash start page that says Vodaphone.  I guess I can download a manual on the Blackberry site.  Anyone have a quick link to such a download?

  Second, the software supplied with the unit disk is defective.  I must have damaged it because it has a scratch and will not work.  Cannot read the files on the disk.  I noticed a version 4.7 with support tools available for download on the site Web of Blackberry.  What is the equivalent of what's on the disc that came with the phone?

  Paul

  BlackBerry bold 9000

  Smartphone (3g, WiFi)

  V4.6.0.162 (Platform 4.0.0.155

  V3.8.5.50A cryptographic kernel

  Version 1.0.176.202 brand

  Micro Edition CLDC-1 Configuration. 1.
  Micro Edition JTWI Version 1.0
  Micro Edition Media Version 1.1
  Micro Edition PIM version 1.0
  Micro Edition file Version 1.0
  Edition micro Bluetooth Version 1.1
  Location of the micro Edition Version 1.0.1
  Micro Serurity/Trust Services APDU Version 1.0 Edition
  WLAN version 2.4.0.61
  Grade V 2.1 Suite Version 2088 (LVR: 47.2) build 0241

  Hello

  Yes, you'll be fine, both versions must match.

  If this answers the questions, so that you now please mark the thread solved.

  Thank you

  Bifocals

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Smartphones where is the stock of RIM (No Carrier) OS for Blackberry 8300?

  Every time someone asks how to reload Blackberry OS, the GET directed to this website: http://na.blackberry.com/eng/support/downloads/download_sites.jsp which contains all the operating systems for different carriers who sold blackberries. Upstairs, he says that this is for people who didn't buy their phone DIRECTLY from RIM, with no dependence of the carrier. So, where's the stock, no carrier OS if I want to reload my Blackberry that I bought from the RIM, directly and without SIM card?

  I have a Blackberry 8300, if you were wondering.

  You can use ONE of these versions of the operating system of your device, regardless of the carrier.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

  Note: Some users may be concerned they will void their warranty of device by loading an OS from another carrier. There is really nothing to fear. Please read more information about it here: http://www.port3101.org/power-users/296-blackberry-os-upgrade-including-betas-myths-dispelled.html

• BlackBerry Smartphones cannot add the e-mail account on the Bold 9900, the only option in the configuration of e-mail is enterprise activation.

  Security BB9900 husbands suffered for me to use, but I'm unable to set up the e-mail.

  The only option is to set up the email through the activation of the company.

  I have a data plan from my provider Blckberry

  I tried to register it on my carriers BIS activation Web site but got the message that it cannot be done through my camera

  Configuration of e-mail icon only gives the ability to configure one enable a business account

  Have tried blackberry.com/integrate but I get the message "unknown error, please try again" after selecting "launch email configuration".

  Any ideas?

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) books of forwarding Service

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones cannot lock the phone through blackberry ID

  Hello

  I take a phone of my coleague who has left the company. For some reason, I can't able to connect on the phone. Firstly I didn't at first, the password of my coleague ex, I went online and changed the password. However, when I want to connect with my new password to unlock the phone, I have this message:

  "You have exceeded the number of attempts to connect.

  For security reasons, you have been locked for 15 minutes. "Click on forgotten password if you need create a new password.

  But after 15 minutes and try again, the message... helpppp

  You try the BlackBerryID, or the security password, on the device?

  It looks like the BlackBerryID if you are locked out for 15 minutes.

  A wrong entered security password would give you only a message something like «wrong password 2/10»

  Then, to change the BBID of this device and make it 'your own' device, you'll need to do a wipe of the device security. This will delete all the data in personal, contacts, calendar, etc. and restore the State of the plant basically.

  Read this: BlackBerry smartphone must be wiped before transferring the property Security