HP Envy 4502: HP Envy 4502 printer is stuck in "shutting down" mode. Second time this has happened.

Similar Questions

• printer is stuck in "shutting down mode.

  Printer stuck in ' printer shutting down "mode, will not be closed."

  I would suggest resetting the printer as follows: unplug the power cord from the printer.  Wait a minute, then plug the printer back in and turn on the printer.  The printer is correctly initialized?

• Firefox does not print in complete web pages. It prints at best half left of the page. This has happened only recently. It is not my printer I get full page, printing from Internet explore and other applications. Help!

  Firefox has started printibg only the left side of a web page. I've tried the settings without success, in fact he did even smaller print area. I have set all parameters in the print menu, but can not solve this problem. How can I return to printing of entire web pages?

  Try of the reset described here:
  
  http://KB.mozillazine.org/Problems_printing_web_pages#Reset_printer

• my hp printer is frozen at "shutting down". can you help me?

  My hp DeskJet 3050 has is frozen at "shutting down" on the screen.  Can you help me?

  1. Check that the power supply output works with a lamp or other device.
  2. Check the power supply cord and power are good parts for this printer.
  3. Remove the electric cord and power printer and taken power module. Separate power cord and module (let sit for 15 seconds)
  4. Plug the cord into the (taken firmly together) Power Module
  5. Plug the power cord with module directly into the wall outlet (remove any surge protector or extension cord and connect the printer directly to wall outlet cable)
  6. Check if the power supply cord or a module has LED light.
     • If ALLOWED to make sure it's well of color (if not glowing then replace module and power cord)
     • If no light go to step 7.
  7. Plug printer - make sure that it is connected correctly and firmly.
  8. Press power button / power off printer to power upward. If do not turn on the first time button works / stop several times to see if it works.
  9. If you happen to have another printer with the same configuration of power cord (corresponds to the form) try again steps 1 through 8.
  10. IF the printer will power not to this point, then replace the printer.

• Printer Hp 6520 automatically shuts down after a few hours

  Original title - printer hp 6520 problem

  My new photosmart 6520 automatically shuts down after a few hours, it disconnects from my Win7 machine without using the material removal tool, if I get a nice loud bang when it does.  It is connected through the usb port on my Pavilion.  I don't mind to go to sleep, but I don't want to disconnect completely, because when I send a new print job, he didn't wake up automatically and print, I don't have to feed it manually upwards then it prints very well.  Any ideas on how to solve this problem would be greatly appreciated.  Thanks in advance.

  I could join HP support on this issue this morning.  There were two things - first HP printers now have a built-in surge protector so you should not connect it to an another surge protector.  Second, the default printer is delivered with activated automatic stop, turning off will do sleep, but not to turn it off, so that it accepts print jobs whenever one is sent.  So, if that helps anyone, good!  And thanks also for your help.  :^) gene

• The printer door does not shut down after printing

  HP Envy110 model D411c.    I printed out a page, the door opened, the extension arm is released, but was partially blocked. The printed page in the status bar and was recovered, the extension arm retracted, but the printer door has not closed completely.  I printed the pages since then, everything works well except for the door.  It closed partially and stops.  No warning appears on the screen.  I have to close to allow the doors close. Help!

  OK, I have a solution thanks to the autonomy and the helpline UK. At least, it works for my desire 120th All In One.

  The door / cover will always return to the position where the task was started. I don't remember to start work with the Panel in the raised position, but apparently I did.

  Solution: With the printer, gently push the door closed. Now print or copy. As the work that started with the door closed, he will return to this position even when the work is completed.

  Why oh why is anybody's guess. Good luck!

• HP Envy 5532: Printer shows offline

  I have a HP Envy 5532, and was connected by wirelessand successly worked fine but suddenly went "offline". The printer showed a wireless connection. I rebooted the PC and router without result. I since then connected the printer directly to the computer via the USB port and I can see it in Device Manager, but he remains firmly 'offline '. Help!

  Hey @AWA1947,

  Thanks for getting back to me on this subject. I am pleased to hear that the USB connectivity issue has been resolved. With regard to the problem of wireless connectivity can I please have you follow the steps below to check if the computer and the printer are 'talk' on the network. Once that determine us if there is wireless I will guide you through the steps to resolve the error "offline."

  Step 1: Remove the network copy:

  Because the offline version of the network printer is not printing at all, I'll have you remove this copy.

  1. Open your menu Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers
  3. Click on devices and printers to the start
  4. In the printers and devices window, locate your copy HP Envy 5532 e-all-in-one printer (network) . Right-click on the network your printer copy and select "delete" or "remove an instrument."
  5. The only 5532 envy you want to display in this folder is the USB version.
  6. Once the network copy has been deleted please close the devices folder and printers

  Step 2: Check of connectivity:

  Then, I will be having you check if your computer and printer communicate on the wireless network.

  1. On the front panel of your HP Envy, tap the Setup (key) button at the top right
  2. Under the Setup menu, touch Wireless option
  3. Touch Wireless details
  4. Take note of The IP address and the network name SSID
  5. On your computer Windows 8.1 Please check the wireless network that you are connected to ensure that your computer and the printer are connected to the same network. Avoid to connect to networks of comments. Also make sure that your printer and computer are connected to a network of 2 ghz. If you have a double router band it can broadcast connection times 2 GHz and 5 GHz. Printers are not based on connections to 5 ghz. If you don't know how to check this, you may need to speak with your router manufacturer.
  6. When it was confirmed that your printer and computer are on the same network, please open the internet browser on your computer
  7. In the address bar of please enter the printers IP address. Don't include not the www.
  8. Search this site. A Web site for your printer should now open. This is what we call the integrated webserver (EWS browser) printers
  • Opens a Web site for your printer: This confirms that your printer and your computer communicate successfully on the network. It is possible that the old copy of the printer on your computer network has a different IP address. If the IP address has changed on the printer, computers are designed to recognize this change and continue to work with your printer. However, in some cases computers will not 'see' the network printers more. In this case your printer will remain "offline" until the IP address under the software has been updated. Please proceed to step 4 below.
  • If a Web site for your printer does not open: This indicates that your printer and computer are not communicating. This may be due to your router blocks the communication, or invalid wireless configuration. Please proceed to step 3 below to resolve this issue.

  Step 3: Powercycle network:

  1. Start by unplugging the power cable to your router
  2. Once your router is unplugged, turn your printer off
  3. Then, shut down your computer
  4. After 30 seconds to 1 minute, reconnect your router
  5. Then, turn on your printer
  6. Turn on the computer

  After a few moments, please check your computer to make sure that your internet connection is running again. Try browsing a few sites. Once the internet is to answer it please access the menu of configuration (key) on your printer again. In the Wireless menu please see wireless details and take note of the IP address. Once you have the IP address please try to access the site of the printers on your computer using the IP address.

  • If a Web site for your printer now opens correctly: That your printer and your computer communicate wirelessly once more. There is likely an update ran on your network that temporarily blocked the printer. Please proceed to step 4 below.
  • If a Web site for your printer still fails to open: Please see the Setup menu (key) on the front panel of your printer. Depending on the configuration of the menu go to Wireless menu. Select restore default network settings in the wireless Menu. Once the default network settings have been restored, please go to the Wireless Setup Wizard and follow these steps to reconfigure your printer. Once you have an IP address on your printer try to access the site of printers again. Should open a Web site now for your printer please proceed to step 4 below. If a Web site still fails to open, please do not continue troubleshooting at the moment.

  Step 4: Reconfigure the network connection:

  1. On the desktop of your computer, please click on the HP Envy printer Assistant icon. It should look like this:

  

  2. once the software HP opens click utilities top

  3. click on the software and the configuration of the printer

  4. Select 'connect a new device '

  5 follow the prompts on the screen to install your printer on a network

  Once your network printer is installed successfully, please try wireless printing to check if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP Envy 4502: printer connection on my laptop wireless problem

  I installed the software on the disc that came with my new HP Envy 4502 printer on my HP laptop. He says that the software is installed correctly, but the printer is not connected wireless. Have you tried connecting via the usb cable and it worked. However, whenever I try to connect wirelessly, it fails to connect.

  I tried troubleshooting tips sevral time but still have no luck.

  My husband was able to insert the disc into his Dell laptop and connect the printer even wireless with no problems at all. This laptop is Windows 7 Professional.

  I'm getting more and more frustrated by the present, thank you I am a novice where computers re concerned, but that he thought that by purchasing an hp printer to go with my computer hp laptop, things would be easy.

  Help, please

  Take a look at this link on the implementation of WiFi.

• HP Envy 4502 print order

  Just bought the 4502 desire and I have a program that is a large database and I want to print a report of last month.  I would like to change the printing order to print last page first.  I use Windows 7.  In the past I could change the print order in the preferences, and now I can't.  Or I forgot something.

  I might have to return the printer for this reason, so please help.

  Hey @FDWanko,

  Welcome to the Forums of HP Support!

  I would like to help you with the resolution of the problem of order of printed page that you are having with your HP ENVY 4502 e-all-in-one printer today. I did a survey and found that the functionality you are looking for is not available with the HP Envy 4502 print driver. However, I found a solution that should work for you fine.

  In order to get the function of control of page you are looking for, you need to load an alternative driver on your printer.

  How to add another driver:

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP ENVY 4502 and left click on printer properties
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 9800 select the printer on the right. If Deskjet 9800 is only select "Windows Update" at the bottom left and once the update has been completed, you will be able to select Deskjet 9800.
  9. After selecting Deskjet 9800 hit next complete the new driver Wizard
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your printer in HP ENVY 4502
  13. Click OK
  14. Finally, right click on your HP ENVY 4502 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK
  18. Try to print your order of the desired page.

  Please let me know if the steps I have provided to resolve your problem. Good luck!

• Printer Envy 7460: How Hackable is my Envy 7460 printer?

  The recent attacks denial of Service distributed on the main websites used a large number of pirate designs accessible Internet, including printers.  How hackable is my Envy 7460 printer?  Can I change the password?

  Thank you.

  Not very hackable.   Change the password?  Of course, change your SSID and password of your router.  Not go back and reconnect again SSID with password.

• HP Envy 4523: Printing without margins

  Hello

  The HP Envy 4523 print width without borders of paper A4 size and means of length?

  Hi @NeilLondon99.

  Welcome to the Forums of HP's Support. I understand that you want to know if the 4523 Envy is able to print borderless. I would like to help.

  In short, the answer is no.

  Media A4 - 3.3 mm (0.13 inch) for Left, Right, Top and Bottom.

  Here is a link to the printer's Specifications for reference.

  Let me know if that answers your question. If it did, that's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• 4500 envy: Envy 4500 printer not

  So my Envy 4500 printer worked very well on the network for more than a year, but last week we had our wifi router change and since it does not print. Well, it prints, but you must put the printer off, then put it back and it will print only the first document in the queue (it will not print, you must do the same thing) I tried to make my pc and it says that "a document in the queue block printing" or something like that and it removes the document but if you try to reprint it does the same thing thing. It's really annoying to toggle the printer for each document... Thank you

  Hello
  
  Thank you for using the forum. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 4500 printer all in one

  My Hp Envy 4500 printer all-in-one lights up not down IT. If I unplug the power cord, then plug it back it then the printer lights for about 14 seconds and then turns off.  Any ideas?

  Open the link: www.hp.com/contacthp/
  Enter your product number or select Auto detection
  Scroll up to "still need help? Fill out the form to select your contact options.
  Scroll down and click on: contact HP options - click Get phone number
  A file number and phone number will be displayed.

• HP 4500 Envy: Envy 4500 print not downloaded fonts

  Recently, I downloaded a new font to use in Word, Roboto slab.  I find that I can print only this after you have saved the file in pdf format. I can't print the Word with Roboto slab doc.

  The envy not print the downloaded fonts, specifically, Roboto slab?

  Thank you!

  Hey @kywassell,

  I'm glad to see that you can print at least when you save the file in PDF format and this is a major investigation that other clients may also ask you please click the "accept as Solution" If you feel helps you to this post, or could help others.

  The printer does not support downloadable or scalable fonts. Roboto slab fonts are downloadable and therefore would not work. My Sources are as follows,

  Print specifications

  Print language

  HP PCL 3 GUI

  HP Deskjet, Officejet from HP, HP, HP Business Inkjet color inkjet - 3 PCL and PCL 5/6 functions and different...

  

  See you soon!