BlackBerry smartphones received Timestamp error in the SMS Conversations

Similar Questions

• BlackBerry Smartphones how can I combine the SMS Messages of previous backups?

  I have a Blackberry 8900 and I recently spent the storm.  I did the weekly incremental backups, however, did not notice my SMS have deleted every 30 days and I need to restore/recreate everything on my phone for the search.  How can I do this?  I used Dashwire in the past, but it does not support Blackberry.  If I used the feature in the Desktop Manager, it replaces the existing SMS messages.  Is it possible to 'Save' messages without crushing them, or can I use Windows to access the file as an Excel file?  Thanks in advance!

  Unfortunately using the backup and restore feature, the databases on the BlackBerry will just overwrite with the information contained in the backup file. It does not add to data already there.

  There is software called ABC Amber BlackBerry Converter can convert it to a format you can manipulate your computer from the backup file

• BlackBerry Smartphones New - fatal error during the first update by using the Office Manager phone

  During my first update using the Desktop Manager, there were 13 steps, and I had to unplug to half way through.

  Now when I try to repeat the process, the update gets steps 1-6 and just after reconnecting to JVM (step 6) I get a "fatal error update device software, please try again" I tried several times and it always stops in the same place.  The phone then has the radio turned off, and I have to restore the connections.

  I'm not an irritable person, so any help would be appreciated.

  Thank you!!!

  Never disconnect during an update. Never.

  This is therefore a new phone, follow the instructions below.

  First, remove the battery from the BlackBerry when lit, to subject a minuite, replace and see if it restarts. If this is not the case, continue below.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones, I can't access the SMS icon

  I have a Blackberry "BOLD". The literature on how to use it is to work.

  I can't access my text messages. When I put the cursor on the text message icon it "freezes" and when I click on the ball to access this feature, that nothing is happening. Phone and email etc. work normally.

  Can someone help me please.

  Julie

  Hello, Julie.

  Try this: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.

• BlackBerry smartphones remove all entries from the calendar

  Hallo,

  I use a BB 8520 and want to delete all the entries in the calendar (default calendar). The option "replace all entrances to terminals" in DTsoftware does not work - I changed the calendar by default - and all the entries are addes to the pre-existin entries.

  Thank you for your help

  François

  Hello

  From your post, I'm not at all sure that you actually tried that did not work. Therefore, see:

  • Article ID: KB10167 How to clear data from the BlackBerry Smartphone user

  This is the process to clear any user databases out of the unit. If this does not work, please be explicit about exactly what measures you try and exactly how they work.

  Good luck and let us know!

• BlackBerry Smartphones synchronization events created on the device

  Hello!

  I have a Blackberry Curve 8900 and use Entourage 2008 on my Mac for notes, calendar, and contacts of sycning.  Everything seems to sync both ways very well - outside of calendar events created on the device.  They synchronize with Entourage.  In addition, the changes I make to an event on the blackberry is not updated in Entourage.

  Can anyone help?

  I recently bought a Blackberry Storm 2, and I use Entourage 2008 and installed the Blackberry Desktop Manager. I had a few problems just getting up and running together. But now that's happening, everything seems to work fine schedule and even create events on the device. When I sync appear in Entourage, although they do not have a category.

  Have you checked iCal to see if they are be synchronized with the Entourage calendar in iCal? This may seem Basic, but have you checked the calendar section of the Blackberry Desktop Manager to ensure that the menu "add events created on the BlackBerry smartphone to" is set to the Entourage? I don't seem to have any other option, but I thought to ask anyway. Have you checked the advanced settings in the Blackberry Desktop Manager to synchronize all events?

  I create a calendar on the device event and had the address send using one different address other then the first email address for the device and for some reason any event do not synchronize. When I create a new event, however, the address to send it to the help is on the default.

  The only problem I seem to have is if I change the status of an event on the device (from busy free for example), he gets twice in the Entourage, but even in the event new status is still set to busy.

  I hope this can help you.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry smartphones RECEIVES the MAILS to FOLDERS other than Inbox

  Hello world

  I have this problem that I'm trying to work around. On my yahoo mail, I've created rules for certain categories of emails coming. These rules to move messages that meet the criteria for folders that I created.

  Now I have yahoo mail configured on my blackbery device but not to receive emails from other folders. All I get is emails that appear in my main Inbox folder.

  Through the settings on my phone and can't find an option or a setting that can help me solve this problem.

  Ideas anyone?

  * I'm using BIS service

  Hello

  using BIS, it's the processing order:
  1 your Y! mail server receives e-mails
  2 your Y! mail server applies the rules
  3 your Y! mail server sends messages from the Inbox to your server of BIS
  4 your BIS server sends the emails to your BlackBerry smartphone

  Therefore, there is no way to do what you want using Yahoo!.

  I can suggest you see if it is possible to have the rules applied subsequently (I don't think it's possible with the electronic mail of Yahoo!).

  If you want to automatically move messages into folders and have them on your device, you must use an e-mail provider that allows it. To this day, I know Microsoft Exchange can (in a corporate environment) and Google Mail (because the records are considered labels).

• BlackBerry Smartphones Blackberry Curve 8330 - fatal error during the Application Loader

  Using the Desktop Manager V5.0

  When I connect my BB 8330 to my PC (USB connection) the Application window updates appears showing me all the new update, I click on the task updated current opens, then the Update Summary window, showing all updates to do, they are all 4.5.0 updates, click Next. Task progress window open once again, 11 task first 3 are fine on my BB, just complete backup 4th task is "Connecting to device ROM", at this point, it appears that even if my BB is turned off or rebooted, the task bar says "Connecting to the boot ROM", my BB business if it's rebooting , spinning hourglass, then I get the notorious "a fatal error has occurred." by updating the software on your device, please try again on the Desktop Manager

  At this point my BB is finally coming back to the main screen as if it were able to tap new. My Desktop Manager does not see that my BB is more connected and I need to stop and restart my PC to connect my BB for the Manager of office again.

  I hope this was enough detail, does anyone have an idea how to get by this error? What he does when he tries to connect to the rom of the device? Why it looks like it turned off my BB?

  Any help would be greatly appreciated

  Hello!

  Here's a knockout who deals with this error:

  • KB02696 "Could not complete the load operation. Fatal error occurred during the update of pocket"error displayed when you try to reload the software on a BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry smartphones receiving "connector specific error" when you try to synchronize 8310 w / Desktop Manager

  I've had my phone for over a year and never had any problems until this morning in Sync Center (when he was trying to read the contents of my calendar of the device), he shut it down and said "Connector specific error" and the synchronization ends. I tried to update my software to the latest version, because I was using 4.5, but even after I removed the 4.5 and installed to 4.7, I got the same error.

  Help!

  Joe

  EDIT: Remove personal information

  According to this article, one of the databases (calendar, address book, tasks, Notepad) is synchronized got corrupted.

  http://www.BlackBerry.com/BTSC/KB15294

  That is it stops on the synchronization?

  You'll probably end up deleting the database. First, use the backup and restore utility to perform a full backup of your data. Then, go to the backup and restore | Advanced. Select the database is damaged on the right side and press the Clear button. In doing so, you clear all the entries in this database.

  Try to make a synchronization later and see if it goes through okay.

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphone app 523 error code

  Hi everyone help me please Ive got the app code error coming up on my phone when I start, but all advise them at the moment can said to connect to Desktop Manager but I can't the phone turns because of the error code! Counsel gratefully received thanks to all

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number:http://www.blackberry.com/btsc/KB1014
  KB10144 how it force detect the BlackBerry smartphone by using wrong Application

• BlackBerry smartphones, I can't in my sms and email messages

  It's happened several times, somehow my BlackBerry won't let me enter my e-mail or sms and shows me a message that says: Eception exception: DSSMA: State not valid (5): 10

  What should I do to stop what is happening?

  Please I need your urgent assistance.

  Thank you very much

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!