BlackBerry Smartphones im new! BBM

Similar Questions

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Synchronization of blackBerry Smartphones a new combined

  I just got a replacement for my insurance unit.

  I backed up my old camera until I sent off the coast.

  Anyone know how I can retrieve my contacts and synchronize all my old data to the new? I tried to swap the devices, but she asked to connect the old phone, which I did of course not...

  Hello and welcome to the community!

  Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck!

• Setup of blackBerry Smartphone email and BBM number on 9780

  Hi all

  Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

  The trickiest part, the E-mail setup application:

  When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

  After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

  For bbm:

  I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

  I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

  Please help, I don't want to empty this phone!

  Hello abhijit17

  Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

  Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

  • You expect a registration messages in your Inbox messages.

  After receiving the Registration message restart your device, then check again.

  Try it and post back with the results.

• BlackBerry Smartphones Cant see BBM profle pics

  Hey. It seems that allot of BBM users cannot view profile photos. Add a new friend on my BB her whenever I can't see their photo and they can't see mine. RIM is aware of this and will be fixed soon?

  OK, understood, I see others asking the same thing now and then.

  You can always delete BBM on your device, restart and install again. I saw others a few months back States that had photos contact synchronization for them...

  Use your BlackBerry browser to download BBM www.blackberry.com/bbm

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• BlackBerry Smartphones only restore BBM contacts - how?

  Hello

  How can I restore ONLY my BBM contacts using the desktop software?  I looked through the choice of data but none like the right. I have a Torch 9800 and I use the latest office software. (6.0 bundle 1907)

  I use my BB especially for work it is setup with connection of mail company so last week when I had problems they have wiped my BB and now my email and business contacts sync works well again but I lost all my BBM contacts.

  In the restore office option, I use the "select parameters and device data" to select data to restore, but I cannot easily determine what type of data I should be restore so I didn't wipe my e-mail contacts existing or other parameters. Given that I had about 60 BBM contacts fields that show a counter that is close (and therefore looks promising) to the correct quantity are: Messages, folders, store of Trusted keys, stored key pocket, and recent contacts.

  Any help or thoughts are appreciated.

  Gary

  Hello

  gevgar wrote:

  and I'm using the latest office software. (6.0 bundle 1907)

  No, you're not... the latest version is 6.1.0 Bundle 34...

  • http://us.BlackBerry.com/apps-software/desktop/

  See this KB for a list of all databases on the BB:

  • KB03974 List of all databases on the BlackBerry smartphone

  The appropriate injector is there. It's a shame you didn't otherwise save your BBM contacts... BBM itself offers the possibility to make a backup of contacts... I've always found that more useful than the ability to backup/restore of desktop software.

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Good luck!

• BlackBerry smartphones into new device with Blackberry ID, what happens if I send Messages using my old camera (, who were not fired yet) BBM with WiFi only?

  Hello. Greetings. I have a question that is quite tricky and can not understand of I'vedone research on the internet with different keywords. So here's my situation:

  0. my old phone is Blackberry Bold 9780. Last OS I use is Blackberry 7.0 I think (already have Wi - Fi free call)

  1. I bought a new phone, Sony Xperia Z1. I opened the BBM on it. Then I entered Blackberry ID , I've used previously.

  2. after entering my Blackberry ID, I got transferred all BBM stuff in my Xperia Z1, including the contacts and groups that I have in my Bold 9780.

  3. I just tested for send messages in my Xperia Z1 BBM contact list and ask which showed my PIN. He said that only displayed a new (7xxxxxx), instead of my old one (2xxxxxx).

  4. Meanwhile, since I bought Xperia Z1, I have kept my old phone Bold 9780 without wiping or same nothing change and just leave it as its last condition without SIM card (it says "Insert SIM card"). Since I never used data connections , I still have my old BBM chats and contacts in there.

  5. my 5 year old son accidentally use my Bold 9780 of BBM and sent a lot of messages in people in contacts of the Bold 9780 BBM, although he did not use the SIM card. And Yes, the messages he sent chat appears with the icon of the clock (pending to be delivered). But I really hope that the messages will not be sent because the words are not necessary to read.

  Question (s):

  * What happens if I turn on my Wi - Fi connection for my Bold 9780?

  * Will be messages sent from my Bold 9780?

  * Should I just immediately remove contacts on BBM to my Bold 9780? (because I know all the messages I've sent to people will be deleted as well if I delete their contact, and it works)

  * ... And last confusion is, if I have to delete my Bold 9780 BBM contacts, should I remove my Z1 xperia as well since I use the same Blackberry ID to avoid messages sent in other?

   

  Really need the help. Thanks for your time.

  Best regards
  

  brown11
  

  :-)

  Hi Brown

  Welcome to the community

  -nothing will happen if you turn on wifi. You can able to browse the internet, but you will not be able to use BlackBerry data services.
  -No, the messages will not be delivered as there is no sim card and your BBM contacts were automatically transferred to the mobile network to your new phone.
  -no need. It not there no more account BBM in your old. You're good, no worries.

  We hope this helps. Good luck.

• BlackBerry Smartphones storm 9860 BBM works not

  Hi, I tried to implement the BBM on my new 9860 but he shows welcome in Blackberry messenger, such as a title and nothing else on a blue screen. How do I move forward from here?

  Hi Army25

  I recommend that you connect to a Wi - Fi network
  And see that you have solved the problem
  Since the signal may be this slow lyrics.
  Try it.

  Kind regards.

  • Answer you like me? You want to THANK? Click
  • If it was the SOLUTION click on "accept as Solution!

  #4LL   #ichooseBlackBerry10 @Gutijose14

• [Curve 9360] blackBerry smartphones can receive BBM but cannot send...

  Hello, I just signed up today. I have the Curve 9360 Apollo, I can't send BBM in the last 3 days, it only shows check without "D" or "R" and obviously my friend will not be the message.

  Here's the situation:

  -BBM Contact Status Update (recent updates) seems normal, I can see the updates.

  -I can receive all BBM sent me, PIN request work well this way.

  -I can browse the Internet

  -Push email working fine

  -No problem with Blackberry ID

  -J' have plenty of BIS data plan service provider, I think that's not service provider problem, because I can navigate, push email, updates work.

  The only thing that does not is that I can not send any BBM BBM contact.

  I tried to do this:

  -Pulling and reinsert the battery

  -reload OS, currently using BlackBerry Handheld Software v7.1.0.1647 (all languages)

  -Remove the maintenance book to remove entry

  -the reinstatement of host Routing Table, it is my host routing information;

  

  -Reset the device and use a different blackberry ID, but not luck

  My my device is connected to a server that is currently had problem BBM. I have another device, Bold 9790, with even the network carriers, normal work. Differences is given in the IP/Port host routing information. My "BOLD" has (or connected to (?)) IP/Port 206.51.26.192:18815:18810 in the meantime my abnormal Curve 9360 has IP as shown on the screenshot above.

  Then, someone at - there have any idea?

  OK, finally I managed to make it work.
  Today I decided to use the SIM card from another provider of services, AXIS Indonesia in my case, after changing, I get gateway IP diferent and normal BBM work, then I go to previous service provider (IND - XL) and ask them to change my smart SIM card and bam! I got new gateway IP pretty much the same thing as the gateway ip of my bold work 9790. Here my new host routing information:

  

  Hope this will help someone with the same problem as mine. Thank you

• BlackBerry smartphones remove old bbm

  How can I remove the old bbm and get the new version

  Really do not delete first... just install the new over the old.

  I would say this: use your BlackBerry Messenger feature to back up your contacts, you have now, and also, do a full backup using the Desktop Manager.

  Use your BlackBerry browser to go to http://blackberry.com/messenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.

• BlackBerry Smartphones on DTECK50 BBM

  My wife and I just new DTECK 50. We changed to OS10 devices. Now, BBM will not communicate between these 2 new android devices.  I CAN, however, contact another BBM, just not our other DTECK50 contact.  Help?

  I finally got it to work. I have sent the invitation by sms. That's the invitation only method that works - not e-mail. No idea why this worked, but it did.

• BlackBerry Smartphones deleting old bbm bb phone id second hand?

  Hi hopfully sombody can help, my oldest son gave his old BB8520 his younger brother that he had updated his phone but always kept its BB ID. I have a new BB ID for youngest son and is receiving calls text etc... but no will allow him to enter BB my world or Messenger of BB etc has she yet recorded details of eldest son and I can't delete them? I'm also not sure if it will remove the son elders id altogeter!

  You will need to do a wipe of security on the 8520 to connect with a new BBID.

  http://www.BlackBerry.com/BTSC/KB02318

• BlackBerry Smartphones getting new BB Protect number for my phone

  Protect my bb can not download on my phone, as it has already been downloaded (not by me).

  Now, I don't have the feature of bb protect. Can I be reissued with a new number IM for my phone so that I can download and make use of the bb protect feature on my phone?

  Your carrier is wrong when they say that its been downloaded already on another device and that is why you can not download. I don't know why they say that, but that's not true.

  When you download BlackBerry Protect, it should not ask you for your PIN or any code. The only time where he should require any entry is the first time you open (it may ask you to enter your email BlackBerry ID and password, but that's all).

  Instead of download via the icon on your screen, open BlackBerry App World and search for BlackBerry Protect there Download BlackBerry App World. At least that can offer an alternative method. If you still have problems to make it work, please let me know.

• BlackBerry smartphones my new favorite 9970 "BOLD" and no progress after reboot

  Hi all

  Your guys need help, my new favorite 9970 "BOLD" and no progress after reboot. I have a open the case and remove the batery and reinstall and still no improvement. Please asist.

  Hi abdulkader2002,

  Welcome to the community,

  Please take control of your applications do not install unwanted applications. Install only those who you most need. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.