BlackBerry Smartphones IMAP - No support? Help, please.

Yesterday, I became an AT & T customer and bought a "BOLD".

I really love the phone, but unfortunately, I have a major problem with it. I can't IMAP works correctly. I have two IMAP accounts; one is Gmail, the other is a private account with my host.

I configured both correctly (such as IMAP, pop3 no). I followed the instructions on the Google site with care. I searched the web and these forums and found hundreds of messages describing this problem, but not a SINGLE response.

The problem is, to reiterate: IMAP is down. When I receive an email on an IMAP account, it is pushed to my BB. That's great. If I read or delete it on my BB, it is adjusted correctly on the server. However, if I read or delete this email on the server (via webmail or any other application functional IMAP), it remains unchanged on the BB. Yes, I checked all the settings of 'reconciliation '. 'Removal of reconciliation', and al. This box is absolutely worthless... I thought at the beginning, maybe it was just questionable Gmail IMAP implementation, but my host IMAP server works the same way, so it's too.

I installed the Google Gmail app, and even if it is very nice, there is some delay extreme in the update of the mailbox (like + 20 minutes), and by itself, it does not provide the notification icon of e-mail as the BIS email application is integrated at the top of the screen. In addition to compounding this question is that if I go into the Gmail app and delete the new email, email REST still in the standard e-mail BB for this account folder. In other words, don't always no IMAP synchronization removal.

Bottom line is, it would seem that the timing of deletion (and read) with IMAP is one-way only: from BB to a server; but ever since the BB server.

What I need to know is the following:

(1) is there a way to make it work?

(2) otherwise, this will to work correctly in the next few months?

Should if the answer is no, then which option I return the phone and get a well designed? I don't understand how the so-called top phone for e-mail cannot do something as simple as good IMAP synchronization. MANY people use the IMAP protocol now are not corporate/exchange users.

Any help/ideas on this would be greatly appreciated.

Hi and welcome to the forums!

rceee wrote:

(1) BIS service supports only a way of reconciliation. The device can delete the messages in the Inbox of the account, but the reverse is not supported. Gmail does not support wireless read and unread status, unlike Yahoo, AOL. Hotmail and Ms OWA accounts.

I assume you mean the gmobilesnyc app. You have an option of the application to turn the notifications so it will inform

you when it arrives. (According to Google discussion site) With regard to the duration (20 +) minutes of update that is

between the application mobile and Gmail. BlackBerry supports the soft, but gmobile is actually the front end fot traffic.

Once again BIS does not support two way deletion and Gmail does not read and unread status.

Bottom line is, it would seem that the timing of deletion (and read) with IMAP is one-way only: from BB to a server; but ever since the BB server.

Yes as he covered the other two statements. BIS, does not delete in two ways. Gmail does not allow the State read / unread.

What I need to know is the following:

(1) is there a way to make it work?

(2) otherwise, this will to work correctly in the next few months?

Google is just now with the possibility to synchronize the calendar and contacts as well.

In regards awaits BIS make one major technical change and system there revamping of Google on the Tower

a dime are highly unrealistic and frankly short sighted. As a business person yourself you already seeing two

large companies are a radical change in a month? The possibility isn't even a valid consideration.

Should if the answer is no, then which option I return the phone and get a well designed? I don't understand how the so-called top phone for e-mail cannot do something so simple as the IMAP synchronization is assured. MANY people use the IMAP protocol now are not corporate/exchange users.

I wish you could be a BlackBerry customer, but if the technology on BOTH sides of equations does not correspond to your

cooperation needs that I guess you have to make a major decision. and implement it in a month.

I sincerely hope that the 'grass is greener on the other side of the fence", but I sincerely doubt it.

If please be informed or reminded that I am not a RIM job. I am a user like yourself. If you want some

technical documents in support of the thesis point I'll be happy to give them. Please let me or other usesrs know if you

need more information. Here's the number free of charge for RIM 877-255-2377.

And so the email address: [email protected]

Thank you

BIFOCALS

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