Problem blackBerry Smartphones BB 9900. Help, please!

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  Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

  Hi and welcome to the Forums!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones can someone help please?

  up to a few days a go, I was able to surf the web and send/receive surveys bbm so I was on the phone, I contacted blackberry and they said to contact my service provider, so I did it and then we me contact blackberry once again, so I don't have all the answers. There is nothing wrong with my phone while I'm not in a call, but it's a nice feature to receive surveys bbm so I was in a call, I reset my whole phone and I'm still not having any luck can someone help me please?

  3G or WiFi is the only service on this device which will allow the data at the same time as a phone call.  There's no other way.

• BlackBerry Smartphones looking for help, please: my "Downloads" (Torch 9810) whole deleted Panel

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  Thank you, Xan, but the problem has been resolved - the hard way. You can see on my other thread of crisis, I have linked to the BB desktop software and I saw an update available for my OS, I clicked on apply and as this was happening, my connection failed. I kept getting the message that it wouldn't reconnect (aaaaaaarrrggghh!), and my camera ended with the message "error 561, reload software.» I posted a notice 'aid' here, but then the clouds parted and a miracle happened. I tried to reconnect, and the software reloaded. Hallelujah! I restored the backup I ran on the desktop software 3 days earlier, so I reinstalled my applications to my world and my Iconify links. so my download Panel is filled again. I would like, there was an easier way to solve this, but, oh, who cares? I got my BB!

• Virus blackBerry Smartphone app? Help please!

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  Hi and welcome to the Forums!

  Please check here:

  • Home screen > Options > (Advanced Options in certain levels of OS) > Applications

  If the app in question is not on this list, it is not installed. On the contrary, the icon is a shortcut for "teaser" pushed to you from your wireless service provider. You can't really get rid of those. On the contrary, what I do is to create a homescreen folder called "Alternative icons" (some call it "Junk") and to settle all these icons. In this way, they are out of the way. On the other hand, if the application in question is on this list, then click on the X button and delete the app.

  Good luck!

• BlackBerry smartphones, I need help please

  Since today, I had a sign on my screen I've ever seen before. theres number 1 in front of a circle with a flash showing downwards and a red button at the top right of the circel. I checked all of my folders and there is no new messages ect... can u please help me.

  Thank you

  A flash? An arrow in a circle with the arrow pointing down at 7:00?

  The notice says you have an application that you previously downloaded or purchased in App World > My World, which is ready for an upgrade on your device. Look there for the upgrade.

  To clear the notification on the screen, find the alert message in your main folder, read or delete it.

  You see the notification icon in the list below?

  

• BlackBerry smartphone Service book help please!

  good so im a new user for the blackberry storm and I searched through the service book... I know that some things are important from the looks of what I have on the list.  but I'm curious to know if I delete anything I don't use or want on my phone, like the tones of the ASBL, a looser radio, Flickr, AIM, YHO, GT, WLM, Blackberry maps, etc... all the things that I do not have any affiliation,... could adversely affect my phone if I delete those out... or not?

  Hello and welcome to the Forums of Support BlackBerry.com.

  If you delete these unnecessary service books, they will just get pushed to your device.

  Do not worry them, they take up very little space.

• My iPhone 5 s a problem that the accusation itself decreases without using the phone, I changed the battery it is always the same and I put it in airplane mode it's always the same problem how to solve this help please?

  problem iPhone 5s load is reduced to

  My iPhone 5 s a problem that the accusation itself decreases without using the phone, I changed the battery it is always the same and I put it in airplane mode it's always the same problem how to solve this help please?

  Please help me anyone

• Reader Adobe XI updates last week. Reinstalled this morning. All previous saved pdf files are now forms of words asking the conversion? Creates problems for my business. Help, please?

  Reader Adobe XI updates last week. Reinstalled this morning. All previous saved pdf files are now forms of words asking the conversion? Creates problems for my business. Help, please?

  See http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

  Another method: http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• Help blackBerry Smartphones, my 9900 will not stop the download, but I don't know what it is

  I've updated 3 applications today on my bold 9900, bridge, evernote, and messenger.  Once I got all the updates and the phone restarted, the action icon download started running and has not stopped for almost an hour, unless I turn off the wifi manually.    He went briefly, about 3 minutes, when I synced my playbook with my "BOLD" under the bridge blackberry APP on my phone.  I tried to go to the screen to home where she tells about what applications are running and that's only usual ones, home, bbm, internet, phone and messages.  I tried turning off the phone several times, but the problem still persists.  help please?

  I finally uninstalled applications update 3 and made the 2 battery grips.  This is the bridge blackberry app that was causing the problem.  Perhaps there is a glitch in the last download.  I'll check the forums later for any info. on that I have reinstall before the App on my phone.

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

  There are two of us at work using a 8830WE of Blackberry on the network of Telus Mobility with Shaw Cable as our ISP. We use Desktop Manager 4.6 and our device OS 4.2.2.176.

  We are the '' ONLY '' BB users in the office and the question that we are expereincing affects only the two of us, so I assume that it is something to do with our BB, or maybe the service BIS (we have no MS Exchange or BES).

  Most of the time we use MS Outlook to send the e-mail from our PC instead of using the small keyboard of BB. It said that the below occurs regardless of what device we use for email.

  When we generate and send a new e-mail the recipients planned get, however, if they do, that we do not receive their response.

  And is the same in the other direction... when someone send us a new email, we receive, but when they do not receive our response, we answer.

  I deleted service CMIME book, waited, then cancelled - it does not work.

  I have not changed any MS Outlook, BIS or device settings - at least I don't remember changing anything whatsoever.

  Help, please. This has happened for two to three weeks. We missed several important answers.

  Thank you

  I would like to connect to your BIS site delete and recreate email accounts.

  Then select send service directories. You will get the email of activation for all e-mail accounts.

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones Recieving duplicate emails, please help!

  Hey,.

  I thought I found how to solve this problem, but I do not think!

  I had a BlackBerry "BOLD" (never locked) as a gift during a stay in the UNITED Arab Emirates. I recorded for their services and set up my email by phone account (prohibits the company, its never locked).

  I came back to the Canada and subscribed to the services of BB with my ISP (Rogers). I had deleted the email from my phone and added it but now I seem to get duplicates of all my messages from my Gmail account!

  Based on what I've read online, apparently my PIN needs to be released or something, but how to fix this? I hate having to receive 2 emails all the time, it's boring.

  Help, please. Your help will be greatly appreciated.

  EDIT: I would like to add that even when I delete my email through setting up account, I still receive emails on my Blackberry (and a single email). It seems that it is interconnected with my blackberry. How can I get rid of this?

  Mood

  My career has been able to solve the problem for me. Consider this topic resolved.

• BlackBerry Smartphones Blackberry RIM 7280 - Need help, please!

  Hello, everyone.  I hope you can help me!

  I bought a used 7280 on eBay.  I have all the accessories and the data plan from my supplier of wireless.  I can access internet on it, but I want to register my address e-mail and IM on it.  For some reason, it isn't recognizing anything.  I get error messages when I try to download, & Office Manager said that my account is not configured correctly.

  I entered addresses POP3 and SMTP provided by Yahoo for me, and it still does not.

  Help, please!  Thanks in advance!

  Hello and welcome to the Forums of Support BlackBerry.com.

  You have registed the device with your operator, by logging into your BIS account and affecting the e-mail account, he?

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  http://www.BlackBerryFAQ.com/index.php/How_to_add_/_delete_email_addresses