BlackBerry Smartphones installed new DTM v 1.0.3 lost all contacts in Entourage Help loading BB contacts in Entourage

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• BlackBerry Smartphones updated BB App world... and lost all the apps?

  I had to make an exchange of phones last week.  Did this and reinstalled several applications on the new phone. Finally I was told had to do an update of the BB App world... Done this, and they are all gone now.  They are not under the uninstalled or other devices tab.  Help!

  Thanks in advance!

  Hello!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Synchronization of blackBerry Smartphones a new combined

  I just got a replacement for my insurance unit.

  I backed up my old camera until I sent off the coast.

  Anyone know how I can retrieve my contacts and synchronize all my old data to the new? I tried to swap the devices, but she asked to connect the old phone, which I did of course not...

  Hello and welcome to the community!

  Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck!

• BlackBerry Smartphones installed app will not be displayed

  I installed e-mobile today news app via blackberry and a reason Manager, his does not. He said he installed successfully through Manger bb and under applications list in my storm bb says that the application is installed and running. Click on the show all button with records, he could be in and nothing do not know what is happening?

  I just thought about it! what I was trying to run was only the expansion pack I'd get emobile basic application, and then merge the plugin with it. EMOBILE is an application that can give later in the news, weather and stock prices as well you can use you as a personal organizer.

  Thanks to Jsanders you have been very helpful and I really enjoyed thanks to at least try!

• BlackBerry smartphones installed upgrading to 4.5 on device

  On my Curve 8320, I get an almost constant hourglass. Blackberry, KD 10307 technical solutions, I decided to reinstall the operating system. I currently have 4.2.2.180 (Platform 2.5.0.36) on my device. On the site of my provider, T-Mobile, I downloaded the device software 4.5.0.81.exe. I also downloaded the latest desktop manager they had, 4.6.0.14.

  I have followed all the instructions and run the Setup program on the 4.5.0.81.exe and the installation wizard tells me he had put in place. But the Director of office did not open automatically and I can't seem to install. The section of requests to update in the Desktop Manager application loader section tells me I'm completely up to date and that no new applications can be found. I can't load it manually, since it puts in Windows as an .exe file and not as an application loader file. I have to miss an easy step here. I tried the things I found in the forums and technical support, such as a restart. Can someone help me? Thank you very much.

  Bob

  1. download and install the latest version of the desktop PC Manager

  2 download the new OS you want and install it on the PC

  3. open the Desktop Manager and do a full backup of your current device.

  4 delete the vendor.xml file located in c:\program files\common research in motion\apploader

  (#4 is optional if you are installing an operating system that is downloaded by the carrier to which your device is brand).

  5. plug in the BB and open the Desktop Manager

  6. Select Application Loader

  7. you will be prompted to upgrade

• BlackBerry smartphones into new device with Blackberry ID, what happens if I send Messages using my old camera (, who were not fired yet) BBM with WiFi only?

  Hello. Greetings. I have a question that is quite tricky and can not understand of I'vedone research on the internet with different keywords. So here's my situation:

  0. my old phone is Blackberry Bold 9780. Last OS I use is Blackberry 7.0 I think (already have Wi - Fi free call)

  1. I bought a new phone, Sony Xperia Z1. I opened the BBM on it. Then I entered Blackberry ID , I've used previously.

  2. after entering my Blackberry ID, I got transferred all BBM stuff in my Xperia Z1, including the contacts and groups that I have in my Bold 9780.

  3. I just tested for send messages in my Xperia Z1 BBM contact list and ask which showed my PIN. He said that only displayed a new (7xxxxxx), instead of my old one (2xxxxxx).

  4. Meanwhile, since I bought Xperia Z1, I have kept my old phone Bold 9780 without wiping or same nothing change and just leave it as its last condition without SIM card (it says "Insert SIM card"). Since I never used data connections , I still have my old BBM chats and contacts in there.

  5. my 5 year old son accidentally use my Bold 9780 of BBM and sent a lot of messages in people in contacts of the Bold 9780 BBM, although he did not use the SIM card. And Yes, the messages he sent chat appears with the icon of the clock (pending to be delivered). But I really hope that the messages will not be sent because the words are not necessary to read.

  Question (s):

  * What happens if I turn on my Wi - Fi connection for my Bold 9780?

  * Will be messages sent from my Bold 9780?

  * Should I just immediately remove contacts on BBM to my Bold 9780? (because I know all the messages I've sent to people will be deleted as well if I delete their contact, and it works)

  * ... And last confusion is, if I have to delete my Bold 9780 BBM contacts, should I remove my Z1 xperia as well since I use the same Blackberry ID to avoid messages sent in other?

   

  Really need the help. Thanks for your time.

  Best regards
  

  brown11
  

  :-)

  Hi Brown

  Welcome to the community

  -nothing will happen if you turn on wifi. You can able to browse the internet, but you will not be able to use BlackBerry data services.
  -No, the messages will not be delivered as there is no sim card and your BBM contacts were automatically transferred to the mobile network to your new phone.
  -no need. It not there no more account BBM in your old. You're good, no worries.

  We hope this helps. Good luck.

• BlackBerry smartphones no new email

  I am a new owner of a Perle 8130. All of a sudden the phone's download is no longer new e-mail messages. Any help is appreciated!

  Mystery solved! I needed to 'validate' my password of e-mail on the Blackberry site. I called my provider (Verizon) and they were able to help me.

  Thank you!

  Kim

• Applications on device blackBerry Smartphones install to SD card?

  How can I do this?  I think I either apps too much or not enough internal memory.  Any suggestion is welcome.

  No, you can't 'install' them to map of Meda.

  You can use the application loader Aerize which stores the file installation on your map and then installs the application on demand, but this is the best you will get.

• BlackBerry Smartphones lost all contacts during software update

  Hey I've just updated v4.6 on my "BOLD" and now I can not find my contacts... info calendar and Outlook still there but all my contacts were lost... Help!

  Thank you

  Hello and welcome!

  Depending on how you did the update, it may have created a backup file on your PC. If you did the update via attached USB on your PC (for example, no OTA), search your hard drive for a file with an extension of the RPI (*.ipd). Inspect the results (date/time of the file) and choose the one to use in the restore. Then, run the DTM software and perform a selective restore:

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  If you update OTA or skipped the backup office during the update, then I'm sorry for your loss, but there is nothing to do.

  Best.

• CAN´t install new cartridges HP Deskjet Ink Advantage 2545 all-in-one

  Hello!

  I m trying to install new cartridges in my HP Deskjet Ink Advantage 2545 for the first time.

  However, it is quite impossible to install them in the correct position. They are supposed to click in place.

  It was very easy to remove the 'old', but now I can´t get their place in any event.

  What I am doing wrong? I do as described in the manual... Crazy soon!

  Hi Isamarie,

  Here is a document and a video of hp.com on how to install the ink cartridges for this printer.

  Let me know if this solves your problem!

  Thank you

• New applications for blackBerry Smartphones install I'm stuck

  I downloaded Yahoo and Myspace apps on my BB. I see where they are on my phone but I do not think that they are installed. What should I do? When I go on Myspace is still invites me to download the new Myspace app while I downloaded it already.

  HA! as soon as I posted that I'm stuck, I found them in where? my apps!

• BlackBerry smartphone Storm2 new operating system installed, now Lock password is inop?

  Hi all

  I installed the latest OS from last week, and now, when I lock the phone, the phone unlocks by pressing the release button, rather than asking the password.  I reset the phone 3 times and no luck.  Any ideas?  Thank you!

  For those who want a storm/Storm2 lockable try StormSlider application.  This handy application has a minimum memory footprint and can be configured to lock or not in definable circumstances by different user with or without password.  As this is an application that will continue to work regardless of what he does an upgrade of the OS solve the issue/fix lock requirement.  I got it on my Storm and Storm 2 and it works perfectly...

  You do not have accidents of Pocket because it requires "sliding" to unlock your screen.

• BlackBerry Smartphones installed East Asian input language, but may not use it

  Hello world

  I met a strange thing. My goal was to install and use Simplified Chinese input to write in simplified Chinese. I followed the instructions given ony various websites. I downloaded via this site http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html the 9900jAllLang_PBr7.1.0_rel1149_PL5.1.0.276_A7.1.0.342.exe file (file size: > 260MO) and managed to install it. Everything seemed fine.

  Alas, after a successful installation, I still can't select Chinese simplified as an input language. I suspect it's because as simplified Chinese (and btw also Japanese and Korean, which are not selectable) application for entry is version 6.0, while the languages selectable as input language version 7.1!

  

  

  All European languages in the upper screenshot as well as Hindi and Vietnamese are selectable and I guess that's just because they also have version 7.1. As the package I downloaded is widely considered to be the most recent, I wonder why the Chinese, Korean and Japanese are the only version 6.0.

  How can I solve this problem? Is it possible to choose language of entry of a lower version? Or is it possible to update the version of input language?

  Thank you very much

  Markus

  Hello and welcome to the community!

  To be clear... the screenshots you provided the second shows all these 6.0 languages as "Installed", which means, with respect to all software/OS Desktop, they are installed in your BB. So is what you're saying that, on your BB itself, even if they show in the Desktop software installed, you can not select to use them on your BB itself? It is indeed strange, if this is the case... and your suspicions may be correct.

  To fix this, my advice is to find a version more recent operating system package... I am running for my BB, 7.1.0.523 model, and it shows them all as 7.1 and not 6.0 (although I don't have installed them to my BB, but they are available).

  So I would guess that your suspicion is correct, but a newer OS 7.1 package may hold the cure you need. You should consult, via the official download portal, a new package of OS 7.1 to your BB model. In our "BOLD" forum there is a sticky thread that lists all businesses of the 9900:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-bold/9900-the-official-OS-releases/TD-p/1330263#No...

  You can use it as a reference to then navigate the official download portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Xandrex trying to keep this sticky thread updated, but lately has been able to... it is therefore not currently useful in determining the exact OS levels that each carrier support 9900 is on... but at least it narrows down the list of carriers to seek through the download portal, so it is useful for that at least.

  Good luck!

• BlackBerry Smartphones getting new BB Protect number for my phone

  Protect my bb can not download on my phone, as it has already been downloaded (not by me).

  Now, I don't have the feature of bb protect. Can I be reissued with a new number IM for my phone so that I can download and make use of the bb protect feature on my phone?

  Your carrier is wrong when they say that its been downloaded already on another device and that is why you can not download. I don't know why they say that, but that's not true.

  When you download BlackBerry Protect, it should not ask you for your PIN or any code. The only time where he should require any entry is the first time you open (it may ask you to enter your email BlackBerry ID and password, but that's all).

  Instead of download via the icon on your screen, open BlackBerry App World and search for BlackBerry Protect there Download BlackBerry App World. At least that can offer an alternative method. If you still have problems to make it work, please let me know.