BlackBerry Smartphones installed East Asian input language, but may not use it

Hello world

I met a strange thing. My goal was to install and use Simplified Chinese input to write in simplified Chinese. I followed the instructions given ony various websites. I downloaded via this site http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html the 9900jAllLang_PBr7.1.0_rel1149_PL5.1.0.276_A7.1.0.342.exe file (file size: > 260MO) and managed to install it. Everything seemed fine.

Alas, after a successful installation, I still can't select Chinese simplified as an input language. I suspect it's because as simplified Chinese (and btw also Japanese and Korean, which are not selectable) application for entry is version 6.0, while the languages selectable as input language version 7.1!

All European languages in the upper screenshot as well as Hindi and Vietnamese are selectable and I guess that's just because they also have version 7.1. As the package I downloaded is widely considered to be the most recent, I wonder why the Chinese, Korean and Japanese are the only version 6.0.

How can I solve this problem? Is it possible to choose language of entry of a lower version? Or is it possible to update the version of input language?

Thank you very much

Markus

Hello and welcome to the community!

To be clear... the screenshots you provided the second shows all these 6.0 languages as "Installed", which means, with respect to all software/OS Desktop, they are installed in your BB. So is what you're saying that, on your BB itself, even if they show in the Desktop software installed, you can not select to use them on your BB itself? It is indeed strange, if this is the case... and your suspicions may be correct.

To fix this, my advice is to find a version more recent operating system package... I am running for my BB, 7.1.0.523 model, and it shows them all as 7.1 and not 6.0 (although I don't have installed them to my BB, but they are available).

So I would guess that your suspicion is correct, but a newer OS 7.1 package may hold the cure you need. You should consult, via the official download portal, a new package of OS 7.1 to your BB model. In our "BOLD" forum there is a sticky thread that lists all businesses of the 9900:

You can use it as a reference to then navigate the official download portal:

Xandrex trying to keep this sticky thread updated, but lately has been able to... it is therefore not currently useful in determining the exact OS levels that each carrier support 9900 is on... but at least it narrows down the list of carriers to seek through the download portal, so it is useful for that at least.

Good luck!

Tags: BlackBerry Smartphones

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