BlackBerry smartphones no new email

I am a new owner of a Perle 8130. All of a sudden the phone's download is no longer new e-mail messages. Any help is appreciated!

Mystery solved! I needed to 'validate' my password of e-mail on the Blackberry site. I called my provider (Verizon) and they were able to help me.

Thank you!

Kim

Tags: BlackBerry Smartphones

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    Hello:

    I seem to be getting the wrong email. It seems an ENCORE in Bournemouth in England is send someone elses email to my PIN in the Canada. I sent emails to person to get his BIS to stop, but she did not. I don't think she even knows or cares. What to do. It makes me crazy with 50 emails a day.

    To clarify, e-mails are sent to any PIN code. Rather, BIS pulls e-mails from an e-mail server and pushes them to the Messages of BB app under this integrated email account via BIS BB (for example, the e-mail on the device Setup Wizard). So, if you have only your GMail integrated with this BB, it must have some sort of redirection rule of sending emails to your GMail (which would be strange, indeed, I think)... but not to your BB PIN, for real emails don't get shipped PIN, only on the e-mail address.

    Either it was not a new device but rather was used and was not properly cleaned of all configurations before being sold... and you're the unlucky recipient of a sloppy seller does not complete what they need to do:

    • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

    To be sure, check inside the e-mail Setup Wizard and see what you have there... If you only have your GMail account, then something really weird happens... and I recommend to contact the seller and make them apply to 'new' State they represented as height (note that is what matters... packaging can always be made to air well... only the issues of representation of sellers).

    You can try the steps from the buyer in the KB above... but from what you describe, I honestly have very deep concern now on the total utility of this unit for you... He would never properly and fully usable.

    Good luck!

  • BlackBerry Smartphones cont enter email or texts please help!

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    Hi and welcome to the forums!

    Try a traction battery (hard reset) as a first step.
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    Bifocals

    KB02141 How to reset a BlackBerry smartphone

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  • Message from recvd 8700 blackBerry Smartphones that enabled email accounts

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    Hello whitmanrf,

    Welcome to the community of BlackBerry Support Forums.

    Activation congratulatory messages that you received on your BlackBerry smart phone mean that email Service books were re sent to your BlackBerry Smartphone.

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  • BlackBerry Smartphones not receive emails on my BB Gmail :(

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    Hi Ms_SoSo

    Please try this sequence and see if that helps.

    1 - first record your PDA to your network.

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 send your Service book

    • KB02830 Send the directories for the BlackBerry Internet Service
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    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

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  • BlackBerry Smartphones active new SIM - now phone SOS only

    Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

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    Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

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    Hello

    jvnanu wrote:

    The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

    He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

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    First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

    I'd rather a complete security on the Device Wipe:

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    Otherwise, a ResetToFactory WIPE:

    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

    After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

    If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

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    2) uninstall all the BB OS packages from your PC,

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    Good luck and let us know!

  • Response of the blackBerry Smartphones can not email!

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    Hello and welcome to the community!

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    • KB00510 How to register a BlackBerry smartphone with wireless network
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    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
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    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

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    Good luck!

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    I just got a replacement for my insurance unit.

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    Hello and welcome to the community!

    Yes, the device switch Wizard has two devices so that he can have an up-to-date backup. But, if you have a recent backup, then the previous BB shouldn't be necessary. See this KB:

    • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

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    My phone just started a problem with emails.  Emails are opened automatically so that when I go to the Inbox for example the morning, all the e-mails that arrived during the night are marked as read.  I am unable to see quickly what are new emails which is very annoying.

    Hello and welcome to the community!

    There are several different public KBs on this issue, but everyone is different depending on your specific email service. So, rather than list them all here, I recommend you go to this site:

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    As of this morning, I receive emails on my phone.  I have two accounts e-mail set up on my phone and no one receives e-mails.  I know I should be because I get them on my laptop.  I can send emails from an account, but I can't receive them.  I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

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    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
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    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

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    bwhuey wrote:

    I contacted AT & T (my service provider) and they couldn't help me.  They gave me a number of support for Balckberry (877-255-2377), but I was unable to get through.

    It's very very interesting... I suspect the one who talked you to ATT was not (I'll be gentle) adequate training. Contractually, end users have no way to try to contact BlackBerry directly for anything (well, not for free). Rather, the carrier should worsen your BlackBerry case and provide you more information (for example, a file number)... but just to give you a phone number means (I'm sorry), the person gave you att, because this isn't how the support system. And it's actually a bit surprising... all the reports I've heard indicate ATT to get a best trained support groups for BB to anyone... but maybe they skate.

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    Good luck!

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