BlackBerry Smartphones Just landed and I don't get the emails.

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• I pay the annual fee, and I don't get the edition... Why...

  I pay the annual fee, and I don't get the edition...

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• BlackBerry smartphone waiting madness if I don't get resolution.

  Dear all.

  For do more me crazy, can anyone advise how I can contact and get the support of a person in the blackberry app world.

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  Im trying to solve a problem after the purchase of Pocket Informant for my bb storm.

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  Hello

  As far as I know, RIM provides only limited support AppWorld... via their method of entry here... Forms go to:

  • https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Any other setting routera simply anonymously you on these public forums. If you do not have an "order number" for that field, just use whatever it is (for example, '123456'). If the shape responds by telling you that your PIN is not valid, please report this fact back here also there is a path separate resolution for this problem.

  As you describe, I would suggest trying the following:

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Hope that helps.

• BlackBerry Smartphones BBM deleted and I want to get it back?

  Hi my name is Brandon and I have a Blackberry 8330 from Verizon. I tried to download the new BBM 5.0 and after the download was finished and my reboot of the phone, my regualr bbm icon had disappeared and it has been deleted! I want to know how can I reinstall the bbm that accompanies the orginallay with my phone. anyone could help would be nice appricitaeted!

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• BlackBerry Smartphones BB Hub stopped working - don't pick up emails for all three accounts (not MS Exchange)

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  I tried everything until I dropped.  I tried the forced shutdown, cleared the cache and restarted several times.  Twice I have deleted an e-mail account and either turned off or restarted later and then set up again.  However, the account is not synchronized with the server.  Yesterday I couldn't send emails, either, and after typing them, they disappeared.  Now, however, the connectiona on outgoing servers seem to work.  During the last hour, I successfully sent e-mails to test all the email accounts three.

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  I hope someone can help me.  I'm dead in the water with no e-mail service.

  Thanks in advance.

  seebyrdie

  It's no good @seebyrdie_ok & @kleinhev!

  Can each of you our support team a call so that they can pursue if this happens again?

  1-866-533-8067-Canada & United States
  008 141-3330-United Kingdom

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• BlackBerry Smartphones not all embedded images are displayed in the email

  Hello, I have faced this problem in my Blackberry 9900 where I can see only one image in the body of the email (embedded). The original e-mail that was sent to me has two JPEG images embedded, but in my email of BB, I see one. However, if I check the same e-mail in Outlook, I can see two images. I have activated following things: 1) Enable HTML email) 2 Download Images automatically as I tried to get pictures, but it won't help. Please advice that I use my BB for my business purpose, and this is the cause of the pain. Appreciate the help! Version information: BlackBerry brand & model: 9900 7.1 Bundle Network Mobile 1149 (5.1.0.276 platform v7.1.0.342): 1010 G next

  The first step in troubleshooting is almost always a hard reset. If you are unsure, remove the battery while the device is turned on. Wait at least 30 seconds. Place the battery back in and then check back the e-mail.

  If the hard reset solves the problem, then you have a job to do to try to find correlations of detective.

  What is happening on an e-mail account and not others?

  Is there something different about the images that don't charge against images that do?

  Can you reproduce the problem when sending messages with attachments picture of yourself?

  A few possibilities,... I wonder...

  The problem could be just some temporary problem with the software of the device that will be corrected with a hard reset. I have

  You use a legacy BlackBerry. Old software. BIS no doubt. Be prepared for the result that there is no solution.

  The issue could be a problem between BIS and the personal account. Maybe it is intermittent, maybe not.

  If the problem is specific to an account, the solution could be to use a different account.

• BlackBerry smartphones require a PDF Viewer - how to get the premium version of the ToGo apps when I did not have a TELUS data plan

  Hey all the...

  Is it possible to download and install a premium version of the ToGo apps (or just the PDF viewer component - I searched this term and found a relevant thread in which sdgardne had referred to the award-winning apps ToGo) on my device from an executable installation in the Windows environment?

  Or at least get the file required on the device via Windows?

  Thank you, FFF

  Hello

  Well, one way of course would be to pay for the level of bonus ToGo apps... you ask for 'premium' service, and it is rarely free. You can read about the methods here:

  • http://www.DataViz.com/DTG_blackberry.html

  If your BB is sufficient to accept a 7 OS version, then that includes the complete Premium ToGo apps. You have to do a few tricks to install it, because you don't have a data plan, but it can be done. I suspect, however, that your BB is too old for OS 7, so that leaves the method "you pay for it."

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  Good luck!

• Madam, Sir, 3 days ago, I sent a request for assistance and that you probably answered. But the problem is that I don't get the emails. Please use:

  Dear friends,

  Last Wednesday, I suddenly could not send emails and no longer receive emails. After a while my Inbox is empty, which means that I don't see the mails in my Inbox. Everything else seems to work. I can also send emails, but they copy to sent box.

  This is the message I get if I try one of these mentioned actions: "[SERVERBUG] internal error has occurred. Refer to the log of the server for more information. »

  Can you help me?

  Thank you very much, Wolfgang

  PS. I sent this application before and you might have answered but I can't access my Inbox and your response. Please use my hotmail for communiactions account:
  -Now use email:
  -Original e-mail adres:

  Edition of emails from the public and robots to spammers. Nobody here is supported by email.

  "[SERVERBUG] internal error has occurred. Refer to the log of the server for more information. »

  This message looks like it was generated by the provider of your ISP or email.
  You should contact them.

  TB - 38, 3 Win10-PC

• I deleted my gmail account just now and realized that it was the email that I used for my sync now.

  Hi all, thanks ahead for any help. I use sync for awhile now and works a lot and on all my devices. Now my problem is that I forgot the email that I use for my sync now has been deleted and I don't know how to change it. I save all the bookmarks and Favorites, but wanted to know if there was a simple way to change my sync now email to another gmail email address. Don't want to lose anything in case I have delete and then try to load my sync now the recovery key does not work with the new email.

  Sorry, you cannot change the user name (your email address) on a sync account.

  Set up a new sync account on a portable office/computer with the other Gmail account, but before you who make sure to separate all of your devices to your current synchronization account. Then connect your other devices to the new sync account.

• BlackBerry smartphones what type and size of memory card the "BOLD" support?

  I would like to replace the 1 GB memory card that comes with my "BOLD" with a larger size. What type of card, should I try to get, and what is the maximum size supported? I have been informed of stories contradictory on what I should look for any help would be appreciated. Thank you

  You are welcome!

  Here is a link to the Wiki entry that gives a good discussion on SD cards...

  http://en.Wikipedia.org/wiki/Secure_Digital_card

  So, this coupled with the information of KB of RIM, would say that BB must be compatible with SDHC cards... because they are (according to the level of the OS) compatible with SD cards 4 GB in size (for vs SD SDHC cutoff point.

  See you soon!

• BlackBerry Smartphones Help! BB will not save, get the message 'error' but no description of the problem

  Trying to backup my Storm using the Desktop Manager.

  It strengthened once last week.

  what I did to try to remedy this:

  Taken to Verizon today and they said it saved OK

  On my laptop:

  Remove the old backup

  reinstalled Destop Manager

  In the storm:

  Memory cleaned

  Restart the BB (& removed SIM card)

  hook, start backup, turns for a few seconds and stops on 'map file' displays the error message

  Went to VZNavigator where there is card files, impossible to find some kind of delete them with the exception of favorite.

  Re run backup now it get error on "options for the smart card.

  Under ADVANCED in the backup menu, there is nothing to Smatcard

  Don't know what else to do! Help!

  Make sure that you clear your browser's cache before attempting to use the backup in DM.  Open the browser - BB - then Options - Cache operations... click on clear all the items.

  After that, do your backup and everything should work perfectly!

• BlackBerry Smartphones does anyone know where I can get the original Blackberry single ring ringtone from?

  It was the ringtone as the default for my old Storm, but for some reason, is not present on my Torch.

  You know what it is - you like the same ringtone (and defo not a crap song, or anything too cheesy in the workplace) and the original BB single ring ringtone distringuished you like a BB user by an opposition to the typical Nokia or other combined cycle.

  Where is he past? The closest I can find these days is "VITAL" on my torch... where is the original. Can I download on my handset from somewhere?

  Well, copy the two files and see where that you take.

  Have you tried to access this folder from your device when you are always connected in mass storage mode?  If so, unplug it and see if you can find it then.  You can't have your card from your camera in mass storage mode.

• I don't get the email to reset my password - what now?

  If one day I can't access my Thunderbird account without signing in. I couldn't me remember my user name or password so I returned my email address to get a message asking me how re - set. I have now repeated this step several times using two e-mail addresses, but I don't receive any message. I'm stuck! Any suggestions on how to go beyond that? Thank you!

  Lets think this through.
  No email provider will send you any reset password or even instructions on how to reset your password send by e-mail.
  Simple logic says that if you have password problems you cannot open this e-mail.

  Access your email providers web page mail and see if you can connect it. If you can then you have something else causes the error of password as incorrect server settings.
  If it doesn't then look for a link reset the password.

  Page to reset a password forgotten help most if not all providers have a link on their email. You need to go you or your provider e-mail for assistance.
  As noted above, Norio Thunderbird is software running on your computer email client. It has nothing to do with administration your password by e-mail.

• I don't get an email from a user known to me. It is not in my blocked list and not in the junk e-mail folder. what technique should I use to solve this problem?

  I have a known user that I have been to send/receive email from him for many years. now, I don't get the emails sent to me. If he is using my gmail account, email is sent to thunderbird, and I see the email with gmail address in my Inbox. His e-mails addressed to my sbcglobal address are not in my Inbox, or in my junk e-mail folder. I did not block lists, but I use Spam Assassin. is there a technique to solve this problem? It is the only email address that I don't get.

  Connect to your sbcglobal email by using your browser and see if they are put in a spam folder before Thunderbird never the chance to see it.