BlackBerry smartphone waiting madness if I don't get resolution.

Dear all.

For do more me crazy, can anyone advise how I can contact and get the support of a person in the blackberry app world.

Its seems very quick and easy to take my hard earned but very difficult to get support unless you like through loads of other peoples problems to find a solution to your own.

Im trying to solve a problem after the purchase of Pocket Informant for my bb storm.

I can't find my key "reg" and followed the advice concerning the reconciliation of the purchase process. In addition, I also removed the app and reinstalled with a further reconciliation.

It will not work.

Please notify.

hoppyberry.

Hello

As far as I know, RIM provides only limited support AppWorld... via their method of entry here... Forms go to:

and complete the form. Use, in the "Please select a component:"on the ground, AppWorld billing/payment selection. " Any other setting routera simply anonymously you on these public forums. If you do not have an "order number" for that field, just use whatever it is (for example, '123456'). If the shape responds by telling you that your PIN is not valid, please report this fact back here also there is a path separate resolution for this problem.

As you describe, I would suggest trying the following:

In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key

Hope that helps.

Tags: BlackBerry Smartphones

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