BlackBerry Smartphones keep restarting after new update BBmessenger

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• My 9380 curve blackBerry smartphones keeps restarting even after work in coursIn and remove all installed applications

  My curve bb 9380 keeps restarting after several minutes even after I wiped and deleted all installed applications. It has also become slow when downloading

  Hello kashez

  Welcome to the Forums of the BlackBerry Support

  If you have already removed all apps and you camera rebboting on its own, then you should try a refill of OS to rule out any software problem, have you tried?

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  But first make a comeback.

• My phone blackBerry smartphones keeps restarting

  Can someone help me please? I downloaded the latest version of BBM lately and my camera has been rebooted since then. It restarts again and again, as happens in halfway, then a white screen appears and then it restarts again. I tried to start in safe mode, but that has not worked. Help, please

  Hello and welcome to the community!

  About your attempt to fashion without failure, please specify:

  • She received mode without failure, but the problem persists?
  • Received not even in Safe Mode? If not, how many times did you try (it may be difficult to get the distribution right)?

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My 9800 torch blackBerry smartphones keep restart itself

  My 9800 torch itself keeps restarting... there a message when it will restart by saying "eception exception java.lang.nullpointer exception." could someone tell me what is this problem?

  the problem has been solved... I noticed that for some strange reason my app world has been removed from the unit so I re-installed my desktop and everything was fine...

• New passport Passport brand blackBerry will not restart after the update - flashing led Red

  Help...

  Unboxed, updated (sim card not yet in)-restarted

  Black screen, won't do anything outside flash its LED.  Sequence is flash, pause, six fast flashes, long break and start over again once.

  Have you tried dialing 30 days of free support, but guess what, you can get no further than to hear the options.

  At the present time - not feeling the love... (RANT ON)

  Hi Wolf, strangely enough, shortly after my post the BlackBerry support number worked, and the nice man on the end of the line follow the same procedure as you suggest. Everything now fine and dandy! Thanks for your comments

• Phone of blackBerry Smartphones constantly restart after updating to firmware 4.5

  
  

  The problem you are experiencing is related to that map, during the upgrade of the OS 4.2 to 4.5. It is pretty well documented.

  The support card contains files of thumbnail.dat which are formatted for OS 4.2 and are not compatible with the 4.5 OS and cause a constant reboot, scanning the card out of holder, etc..

  The workaround is detailed below, if you wish to go back to OS 4.5 (I'd do it, there is no reason that you shouldn't).

  Read this on how to correct the media card (courtesy of John Clark, a different expertise here in the Forum):

  1. remove the card multimedia unit and put it in a card reader. This makes the rest of the process much faster. However, you can do it with the card in the camera.

  2 copy all the contents of the card on your PC.

  3. replace the card in the camera and go to Options > Media Card > Menu button > card. You wipe the card and reformat. (if using a card reader to remove the card and put it back in the drive).

  4. now copy backup ONLY in the media to the device. Don't copy back all the 'BBthumbs.dat' files or all system files. I went through the entire folder and delete all .dat files before copying the content of the music folder and the folders of photos to the device. The device will re-create these files. Also, I is not copy folder "current music" but rather just copied content and pasted into the folder \Blackberry\music of the card. Do this for each folder.

  5. Once finished put the card in the camera, and then try again the media App. He must walk to the music. If you have a lot of music can take 5-10 minutes. When scanning, you can open the music application and you should be able to see the songs move in the list when the device will navigate

  If after the transfer of all your files back, you still get a stuck scanning bar or device restarts so you have a file in conflict on the map. I saw video files to do this, but it could be a music file too or (less likely) an image file. Remove all the files you transferred and see if restarting to stop him. Then add each file one at a time to see if you can narrow the file which is the cause. When you have found the folder, and then you can refine to a particular file.

• MacBook Pro keeps restarting after iPhone updated 9.3.5

  Given that I didn't have at least a 50% load, I connected my iPhone 6 s to my MacBook Pro (10.11.6) updated the phone to v. 9.3.5. The phone updated fine, but now my Mac keeps on rebooting over and over again. The display shows the Apple logo and progress bar, but there are thin horizontal red lines across the entire screen. When the progress bar is full, the gray screen runs for about 10 seconds and then restarts, and it does the same thing again. I have absolutely no idea what to do. Can anyone help?

  Hello robbob116,

  Thank you for using communities of Apple Support.

  If I understand your message that after upgrading your iPhone 6s to iOS 9.3.5 via iTunes on your MacBook Pro, your MacBook Pro now repeatedly restarts. I know how it is important for your MacBook Pro start correctly for you. The first step I would recommend would be to start up your Mac in Mode without failure. The following article explains the use of Safe Mode and the steps that you will need:

  Try safe mode if your Mac does not end commissioning

  Best regards

• Lost blackBerry smartphones BBM groups after BBM updated!

  Help, please

  I've updated the BBM to V.5.0.3.22 of the BB App World & after restarting the device, I found that all my BBM groups are missing!

  The strange thing, I always receive notifications (small group @ home screen icons) when someone post in the group as if I still a member, but still don't see no groups in the list groups BBM... Although other members can see me already in these groups!

  For some of them, I was the creator/admin, so no one can remove or add me in the Group again... & other groups when an administrator tries to add me again for the group, I received the invitation normally but when I try to accept it, it gives me a message that I am already a Member!

  In the meantime your kind comments... How can I restore my BBM groups again? or how can I reinstall the old version BBM? (maybe this will help you restore groups!)

  Thank you

  Sokkary

  Sokkary, Hello and welcome to the Forums.

  How long it has been since you last updated the BBM? Sometimes it can take 2 to 4 hours for a full synchronization of the chat groups, especially so in the more active groups. So, in this case, just give it some time.

  If this continues as a problem, first make a reboot simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so. Now, gives groups the synchronization time. It is not immediate.

  And finally, if still nothing after a good day, for groups in which you were not the one creator/admin as a member to withdraw from the group, wait a few minutes and you add.

  For the groups that you are the sole administrator, you're stuck. You will find all the need to abandon the Group and restart and NEVER leave you one admin in a group.

  But the key is patience...

• BlackBerry smartphones keeps restarting

  Hello

  I delete an app and then it keeps just reboot how can I fix?

  OK, the operating system needs to be recharged, if you have a blackberry device software that you can try to connect, but it probably won't... If he tries to do a backup and then reload the software http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB11320&slic...

  most probably, you need to download and install software click here to download and install the correct software for the phone to the carrier you

  http://us.BlackBerry.com/support/downloads/download_sites.jsp

  Once installed open application wizard, charger...

  on the computer will start > (my computer) > c drive > program files > common files > research in motion > apploader > double-click bad (or loader.exe)

  Once the wizard opens to connect phone with no battery inside click Next twice (will have to enter the password if you have one) wait to load the summary of the update and when loaded click on next and finish after clicking on finish install the Pack in (((AVERTISSEMENT SI VOUS N'AVEZ PAS je VOUS WILL LOSE IN TOUTES DONNÉES PÉRIPHÉRIQUE de SAUVEGARDE))) GOOD LUCK

• Torch of blackBerry Smartphones keeps restarting

  I installed an update of an application on my phone.  He said he had to restart.  I said ok.

  Since then (2 hours +), he gets the part of the journey through the boot process, about 60% and then restarts again.

  I need quick help.

  Thank you

  You are able to reboot your device in SafeMode as shown in KB17877?

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• Icon blackBerry Smartphones BBM missing after the update. need help ASAP please

  Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried to update, it hangs whenever he finishes the installation. And when I got tired of a battery pull, my bbm icon is missing. No idea how to solve this problem? Could really use some help here cos its pretty impt. Thanks in advance

  Hi aaron1212,

  If running above doesn't solve the problem then try this link for installing BBM:http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• 9000 "BOLD" of blackBerry Smartphones starting frozen after OS update

  Today, I tried to upgrade to the new OS through Desktop Manager 5.0. The backup is complete, and the software installed. The process of the impasse on the portion of reboot. My phone turned on, and I saw the screen blackberry with the following loading bar. Fill the loading bar and then my phone screen AT & T orange usual world came (which usually lasts about 5 seconds until the Welcome screen appears). However, the orange screen lasted more than an hour. Because the software was already installed, I did a battery pull. The phone starts on the same AT & T screen and stops. The backlight always fades as usual and comes back up on top of a push button but its stuck there with no screen, now for another 3 hours. It will not allow me to try to clean or reinstall the OS because the phone must be running to do, and he said he cannot connect to the phone (but it does not recognize my camera when its plugged into the computer). I have searched the forums for similar problems, but others have not found my problem. Any help would be great. Thank you.

  Try this:

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life.

  Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry Smartphones has done the new update to change the sensitivity of the Trackpad?

  I swear to you that since I did the update, the other day, my trackpad seems to be more sensitive than it used to be.  Anyone know if the sensitivity settings were changed during the update?  Thank you.

  I reduced the trackpad horizontal and vertical sensitivity at 50 and it works well.

• iPad will not restart after the update iOS9.3. Should force us the reboot?

  iPad will not restart after the update iOS9.3. Should force us the reboot?

  By restart do you average will not turn on?

  There seems to be a bit of a problem past, especially with older models of iPad 2. Some people have reported success after that restore their device via iTunes, for others that it has not worked and all they get is a message "bring it in an apple store.

  Since it affects a lot of people, I think it's safe to say that the problem lies in the range of Apple. But I don't think it is recognized or no matter what put forward fix.

  You can try to restore your device, or you may just be stuck waiting to see if a fix comes out.

  http://support.Apple.com/kb/HT1414

• Satellite P300 itself keeps restarting after the initial splash screen.

  My Satellite P300 itself keeps restarting after the initial splash screen.

  Start-up of the first screen with the F2 and F12 options down is displayed, the screen goes black, then a cursor appears in the upper left corner and flashes once or twice. Then the laptop stops and restarts and goes through the same process again and again.

  That's all with the power adapter is plugged in. If disconnected, he goes through the above process and close with no reboot.

  Any help or advice would be much appreciated.

  Post edited by: aic-poppy

  Start your laptop and enter the settings of the BIOS (F2). Set to its default value. Restart your computer, and press F8 to access the advanced boot menu.
  To start the laptop in safe mode and let us know if it works, try it please.