BlackBerry Smartphones Major Lag and related problems

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• BlackBerry Smartphones Invalid email and password on blackberry 9790

  I have been using everything ok through POP3 email on my blackberry for the last six months and then all of a sudden yesterday asked me to check the password that I tried to do it but the only message I get, is that my user name or password is invalid.  This is not the case, as I am with the same username and password on outlook and my Ipad and these work perfectly. Can anyone help?

  We had a problem with our email on Wednesday, it is now sorted and the passwords have not been changed.

  I tried the hard reset, tried to set up online service, free books works and still will not accept the good user name and the password.  It's driving me crazy!

  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphones address email and password

  My Blackberry Torch was stolen recently.  Now that I got my new camera and everything seemed to work OK.  I received emails addressed to it and who is "pushed".  I tried to download an app and had my Blackberry ID need I entered.  She would not accept my new password - so I asked to reset - but the email they were supposed to be sent to my blackberry address did not!  Does anyone have ideas, what can I do now?

  Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

  Personally, I never recommend using blackberry.net for this main reason e-mail accounts.

  My best suggestion is to get a gmail or yahoo account for free and create a whole new BlackberryID.

  Then, call your mobile operator Orange and ask them to bring this problem to RIM level two level tech support and get your old account merged or moved to the new BlackBerryID.

  Yes, it's complicated. But it's the only way I see possible... all this because of the password reset. Yuck, indeed.

• BlackBerry Smartphones BB Curve 8520-Facebook problem

  I'm having a problem with the connection to Facebook app and stay connected.  I get error messages:

  (1) your login session has expired.  Please re - connect to Facebook app.

  (2) Server Facebook returned an unknown error and is not able to respond to your request.

  Does anyone else have this problem.

  P.S. I just upgraded to v 1.9 of Facebook.

  Hello

  See this KB for more useful information:

  KB25326 "Your login Session has expired" appears to attempt to connect to Facebook for BlackBerry smartphones

  Good luck!

• Canoe of blackBerry Smartphones to send and received email on verizon storm 2 9550

  My BB 9550 verizon so far cannot be sent or received by e-mail. XL axiata (BIS). OS v5.0.0.1082. Try to complain in the XL Center and customer service says that the BlackBerry smartphone has boredom, which is true? In the service book, notice is rejected CMIME. several times I try send the maintenance of the device address, delete DM and send the book service once again, but so far is EVEN. NO CONFIGURED MESSAGE SERVICE. YOU WILL ONLY BE ABLE TO SAVE AS A DRAFT. Who's wrong? Provider XL Axiata or smart phone BlackBerry?

  Re: Disabling BES of the handheld

  08/05/2009 20:34

  After his contacts on the PC, I'll make sure that you have installed 4.7 DTM and go to the command line

  type: cd c:\program files Research in motion\apploader enter

  type: enter loader.exe /resettofactory

  This should remove the policy from IT previous of the device and wipe the device then you can resync everything back to the device.

  Thank you so much for: http://supportforums.blackberry.com/t5/BlackBerry-Curve/Deactivating-from-BES-from-the-Handheld/td-p...

  It is very useful for my trouble.

  Thanks for you all.

• Sync blackBerry Smartphone Music Sync and media on "BOLD"

  Hi all

  When I go to Blackberry.com on my "BOLD" there is a link that says "sync your music iTunes office with your blackberry smartphone: find out how.

  When I get the link to download on my PC for the media sync... It does not seem to do anything.

  Anyone who has tried this and got positive results?

  Get it solved!  Just need to reboot my computer for the program to take effect.  Thanks for your help gents

• BlackBerry Smartphones Intellisync ' Attention code - 0x3b21 "problem installation DM 4.6 own

  I am running XP from Microsoft with Outlook 2003

  A colleague of mine to buy a blackBerry "BOLD" last week and asked me if I would help set up. I ran the installation disc to install the Desktop Manager so that I could sync the "BOLD" with Outlook 2003 (we do not have an exchange server so I use the BlackBerry redirector). However, when I try to go through the initial sync-> synchronization-> synchronization configuration (button) Setup, just before the menu displays, I get the software Intellisync 'experienced attention. Warning code - 0x3b21. Check the documentation. "error.

  I tried install disk (DM 4.6), installs from the Web of BlackBerry (DM 4.6 and 4.7) site and installs from AT & T (4.6 DM) site and I get the same error.  (NOTE: between each new installation, I did a complete uninstall - remove programs, new edition and deletion of folder of files)

  I went through all the posts that seemed even semi-connexes and have not found a solution that works.

  Because that, in each a complete uninstall I made, I didn't once a Puma Technologies or input file, I think that my problem lies somewhere with this particular folder/file/program is not installed, but I need help/direction if that is the case.

  Thanks for any help!

  So, after trying different configurations, I discovered that my problem is not the "0x3b21" error message, but rather, I tried to do something that I am not set up to do.

  When you install the desktop software, I me by selecting the "integrate with work Email" because that's what I wanted to do. integrate with an email account that is already put in place to work. However, I did notice the part of having an exchange server, which we don't have in our company (all of our electronic mail is routed through a mail client based on the web through our ISP).

  Finally, I tried the option "Integrate with personal messaging" and low and behold, I was able to sync my calendar, tasks and contacts, without any problem.

  Unfortunately, I don't know how to sync my email (which is important), but I will do more research before you start a new thread, because this problem is not applicable to this topic.

• BlackBerry Smartphones "BOLD" battery draining - overheating problems

  Hi all

  I'm new here I have BlackBerry for almost 2 years (curve 3000) and I was really happy with it (no problems) then I bought "BOLD" Saturday and has exhausted the battery - overheating problems! I downloaded the new software from T-Mobile Croatia site (they have one last but which did not help) after recharging and stay all night, he went flat within 6-7 hours so I went today (Monday) and they swapped the device for me, now I'm waiting to see what will happen. I have 4 questions:

  1 can I download new software version of the device from the BlackBerry site that even I bought in Croatia from T-Mobile and which will have consequences on the device? If yes what are they?

  2. what causes this battery drain - overheating problems and how they can be stopped?

  3. is Facebook app in conflict with "BOLD"? Yes I have it on mine.

  4 are all the other apps in conflict with it, i.e. Windows Live Messenger because I have too much that one on it?

  Thanks in advance!

  1. no consequence... the latest version of the "BOLD" OS device is located here:

  http://www.BlackBerryForums.com/General-9000-series-discussion-bold/194263-OS-9000-bold-4-6-0-477-4-...

  2 could be a number of issues, several. You have 3G enabled on your "BOLD", on the one hand, (manage connections > Mobile Network Options?, and you have a 3 G with Tmobile Croatia network?) I know not flippant, you could ask that. If your device is constantly looking for a 3 G network and not finding what will cause the big battery drain.

  Check your applications running in the background. There are usually four or five applications that will be always running (Messages, Call Logs/phone, BlackBerry Messenger, home screen and the browser; there are others such as BeamBerry and alarms which will run also). Ensure that the browser is NOT on an active Web page (must return the bookmarks page only). Close all other applications that do not need to be running (the camera or a game you were playing or Google Maps).

  3 No.The FB app is developed by RIM.

  4. What do you mean 'in conflict '?

  Read this on your battery and load:

  http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life/

• BlackBerry Smartphones that someone has similar problems with OS.167?

  Good evening everyone,

  I have a 9530 on Verizon with BES.  I was much happier with OS.148 sur.75, but I got a big problem

  with the memory leak fast sur.148.  Sometimes to zero in 4 or 5 hours.  I upgraded a.151 and was very happy,

  except for a nagging in Pandora and slacker problem that caused them to stop playing after an hour or

  a soft reboot, making it necessary to continue listening.

  So I'm greedy and downloaded OS.167 for the 9530, his most recent, so it MUST be better, right?

  Well, maybe not.  There are many things to like en.167, but I saw some problems.  Memory

  leak is back, Pandora and Slacker are better, but there are still minor issues.  Big boy

  problem is my BES is now disabled and I can't use my password to reactivate.  I've heard of

  BES similar questions.  Someone at - it similar problems?  If so, did find you a quick solution?

  I have the feeling that I will be downgrading in the morning return a.151, because I did a full upgrade before

  backup I hope I won't get in trouble.  After the downgrade, I'll try to reactivate

  My BES email with my fingers crossed.  If I still have problems, I have to call and probably get

  cried in to play with the leaked OS.  (But I must have the latest and best).

  I appreciate any advice you might have.

  Other that this little glitch, I love the shot of storm.

  Cordially Cdskidso

  Krypto thanks for your advice.  Because of the memory leak, I thought all day I téléchargerais just a.151 back.  A funny thing happened on the way to the 'nuclear option '.  I had tried several times to conduct business with my password activation COMPUTER provided OTA.  I kept getting an error message telling me to contact the system administrator.  When I plugged my Blackberry to my USB cable so I could downgrade to OS.151 via BlackBerry Desktop Manager, my storm started supplementing the business list Activation line.  After about 10 minutes, I enabled and a test e-mail sent from my home computer was soon received on my Blackberry.  I know that this Enterprise Activation process is complete when I first upgraded over the weekend via USB/BlackBerry Desktop Manager, but apparently he "did not" and as it was the long holiday weekend, I have not had any indication that my company was not enabled.  I don't think to check my status on my Storm, so now I know for next time.  I hope that my problems can help others who may have similar questions.  So far, so good with OS.167 with the only big question is much faster flight memory than OS.151.  A minor annoyance QuickPull to resolve one or two times a day.  On that note, I see that a soft reboot rises a little more fast que.151 and certainly more fast que.148

• BlackBerry Smartphones BB Storm device MTP problem

  I'm having a problem with my BB storm. When I connect it to my PC a bubble will appear that says "Found New Hardware MTP Device" and it continues to pop constantly. I searched the forums and cannot find a solution. can someone help me?

  Hi and welcome to the forums!

  Connect the Blackberry to your PC and do not start the Desktop Manager.

  On the PC, run Windows Update. The Blackberry will be recognized as a new device and the correct drivers

  will be installed.

  Manually update the drivers: KB12182

  Thank you

  Bifocals

• BlackBerry Smartphones Outlook 2010 Sync event problem all day

  I just migrate to a Bold 9900 (from a Torch 9800) and have problems with the Outlook EVENTS. When they are synchronized via the desktop (7.0.0.43) they drive appear as a 2 day event. I have Outlook 2010 on Windows 7 client running and everything worked well until I migrated from the torch. I checked the time zones on PC and phone and only issue I noticed is that Windows 7 uses UTC while the handset is GMT, but it is the same for the Torch 9800? The events are correctly appear as expected in Outlook.

  Any suggestions greatly appreciated.

  Come back 6 DTM - all is forgiven! Having failed to find a solution, I downgraded my Torch 9800 and found disgust that the problem came also! I talked to a boy good at Vodafone UK, which suggested that there had been similar risks and suggested I remove my desktop and re - install V5 - only problem was that she would not support Outlook 2010, so went to 6 DTM and bingo all works well again.

  So I am happy again with DTM 6, Windows 7, Outlook 2010 and Torch 9800 running v6.0 bundle 2949.

  I guess 6 DTM will not support the new OS with a 9900, but I sent the handset back for now until I have decide to try a 9810 or leave the ship for an iPhone?

• BlackBerry Smartphones 2 BB and 2 OS installed?

  Hello

  Would appreciate your help on the following:

  1. I have 2 BB - 7290 and 8310 - and installed on my PC the CD that came with the latter model.

  2 on my laptop, I have updated the old OS and downloaded OS version 4.1.0.375, platform 1.8.0.149.

  3 on my PC I have installed the version of Desktop Manager 5.0.1.

  That being said,

  un) is it possible to also download OS version 4.1.0.375, platform 1.8.0.149. on my PC for my 7290, while having all the 8310 sotware already in it?

  b) can the Desktop Manager 'manage' the two models, which means, what can I connect one, check it, disconnect it and then connect the other and have it checked?

  This would allow me to save all the hassle of having to change platforms to verify each BB, but do not know if this can be done without some major conflicts and therefore requires clarification on the issue.

  Thank you very much for your time and your help.

  Luis

  LuisP wrote:

  Thanks Tanzim.

  Each BB has its own operating system and I'm not trying to mix it up. The point is, can I have installed on the BB from my PC hard disk directory two BONES as well as for the Office Manager be able to work with everyone, when either one is connected?

  Yes, you can do it easily. I manage different models on my PC with installed on the desktop PC operating systems.

  DM will recognize the device and the operating system installed.

• BlackBerry Smartphones Major software problems, I don't know what the problem...

  Just got this phone off of a friend, but it has some minor problems...

  http://S604.Photobucket.com/albums/tt125/alexcarter96/

  Someone knows what's the problem?

  OK, now we're good.

  Let's get your OS reloaded on your phone.  If battery pull is not the case, should an OS reload.  Connect your phone to your PC and open BlackBerry Desktop Software.  Click the device in the upper part of the software and then update.  If no new version of the OS is available, click on see the other Versions and choose the one that says currently installed.

  Keep us updated on your progress.

• BlackBerry Smartphones, facebook, twitter and blackberry app world problems

  I'm having problems with facebook, the page loads but not display or pet food and he will not regenerate, also twitter won't update and also have a problem with the world of the app, new loading of the page but there is no picture and it will not refresh or load all the apps.

  When I'm at home using wifi all apears work ok. The phone was fine yesterday?

  Thanks in advance

  BLACKBERRY TORCH 9800 ON 3 NETWORK

  Hello and welcome to the community!

  Depending on where you are, you can get affected by the failure of BIS in course in the EMEA region.

  Good luck!

• Problems of synchronization to blackBerry Smartphones. Calendar and Outlook 2003

  Hello

  I'm new to the BlackBerry.

  I have trouble getting my unit to Outlook calendar entries. For years, I relied heavily on the possibility to do this flawlessly on my nokia.

  I looked through the forum on this issue and it seems that I'm not the only one, but none of the responses gave a solution.

  I read the http://bbry.lv/awQg9a article and found little assistance, but he did not answer why different entries are coming in different colors, but still confuse me, as follows:

  1. I use the v5.0.0.696 (platform 6.2.0.57) software on my phone.

  2. In the calendar options > select Calendar there are two calendars listed, default device (Blue square) and my gmail (squareGreen ) address, but when I add entries on the device, they are in the Red.  I have 1 entry into Blue, 500 + Green and several in the black.

  3. Advanced options > service on my phone book lists the gmail service, but not the service bureau, the page does not mention how to solve this problem!
  4. Advanced options > Default Services - calendar (CICAL) only lists my gmail account and cannot be changed to anything else.
  5. My phone uses an account BIS; but I can't find an option send using.

  Can someone please fix it or indicate where to find info?

  Thank you very much

  Jim

  In addition to the reading out of messages later, I came acroos one who said

  "I found a thread that said to go in your service (under"Advanced Options") books and remove all e-mail addresses with"Cical"after her. I just tried and it seems to work! »

  It worked for me too

  Thank you all