BlackBerry smartphones more smileys in BBM

Similar Questions

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• BlackBerry smartphones I want my BBM back! BBM contacts switched between two phones I own, my wife and me

  Hey, my wife's friends are nice, but I can't be in their discussions... I have 2 bb Torch 9800. For no apparent reason about 3 months ago the bbm contacts exchanged between them without any reason. I've been in contact with my phone provider, and they are perplexed and said that it is a problem of bb... How can I get the bbm is switched back to good phones?

  I tried to remove and reinstall applications, same old contacts...

  Note: I share the same e-mail address on both phones, this could be and question? When I got the phones of MTS, a few years ago, they said it was very good and quite work very well to the top until there are a couple / few months.

  Hello and welcome to the community!

  Sharing the same e-mail address is no problem... e-mail systems is generally accessed from multiple customers, and the application of enamel on the BB is just another type of e-mail client.

  But, if you meant that you share the same BBID on both devices, then it indeed is probably the cause of the problem. It is inadvisable to associate a BBID to more than a SmartPhone BB. Strange things can happen, including the tangle of BBM contacts, as has happened to you.

  Since BBM7, BBM contacts are not stored on the device itself... on the contrary, they are stored "in the cloud" with the BBID. Before BBM7 (indeed, "a couple of years"), the BBM contacts were stored on the device itself and therefore would not mingle if a BBID has been shared between several BB devices.

  Here's what you need to do:

  1. Decide which of the two devices will retain the existing BBID
  2. Manually clean the BBM contacts to reflect only what desires this device
  3. On the other BB, you need to prepare by making a full backup of the device, because the "fix" will wipe
     • See the link in my sig auto on this post for instructions to complete backup
  4. Once you have this backup, you should separate this another BB the BBID existing and create a new brand for the single device
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  5. Once this is done, you can switch to manually re-create all BBM contacts on the 2nd device (no, there is no way to automate this process for you)

  Good luck!

• BlackBerry Smartphones more recent blackberry torch 9810 os and bundle

  What is the version of the most recent os and nice blackberry torch 9810 and the bundle. My career a lot of them, and I don't know which is new or old. Help

  Hello and welcome to the community!

  'New' is a delicate issue... the controls of each carrier that they will release their users. A carrier may be faster than that, so most "recent" is always a question of double-"which is most recent of my carrier?" as well as "which is most recent overall?"

  For your comparison, make sure you understand clearly what is your currently installed operating system:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The first question (your "most recent" carriers) is quite simple to answer. You navigate through the portal of official download:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  your operator, and then select your model, and then compare the different versions that they currently to sanction. You compare based on 'Applications' values:

  

  The last in this list is the level of 7.0, with the first two BONES is 7.1 level. 7.1 is 'bigger' 7.0, so that you know that the 7.1 selections are more recent than the 7.0 selection. Then, by comparing the two 7.1 packages, see you the final byte and compare those... comparer.391 contre.746 et.746's new "gourmet", so it's a newer than the paquet.391 package.

  This example, I quickly broke Rogers of the portal region... your own carrier may very well have completely different selections, but the comparison method is the same.

  The second question (total 'most recent') is more difficult to answer. The download portal, you can see is first sorted by carrier (as they manage the operating system for their users), then by camera model. So, to find this answer you have to dig each carrier, find out who supports your model, determine the "most recent" version of carriers and then compare all the "latest" versions through carriers to see overall which is 'latest '.

  It can be a very painful process, only necessary if you plan to use a package of OS else than your own carrier... that can be important to based on a variety of possible circumstances. For example, when I was on the 9860 on ATT, they were very slow to migrate from 7.0, 7.1, but the 'solutions' and the features added to the 7.1 have been pretty important to me. So I chose to use a package from another carrier (via the tip for the removal of the SELLER. XML files). You may or may not have a similar need.

  Good luck!

• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry smartphone how to open BBM bak. file Please HELP!

  Help, please!

  I have a BB Bold 9900 and must open my backup files in urgent BBM!

  I can easily open the file history through Excel on my laptop, but I can't open the backup files, and it is these conversations that I need.

  The files appear like this for example...

  for example. BBM-(12-08-31-10-53).bak

  I also need to open the history files stored in Whatsapp, once again, I can't open these files.

  Any suggestion would be appreciated..!  Thank you!

  Hi pellosmith and welcome to the community of BlackBerry Support Forums!

  BBM and BlackBerry smartphone backup cannot be opened and read on your computer. These files are intended only to restore the BlackBerry smartphone or the application itself.

  Thank you.

• HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi

  Hi all, sorry in advance if this problem has already been postponed.

  I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).

  I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
  When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.

  The problem:

  Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.

  What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?

  (Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)

  Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:

  (1) UMA connection error. Status: Error of wireless network

  (2) infrastructure blackberry connection error.

  I tried to return the directories of service, which made no difference.

  Help, please!

  Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.  

  Thanks for your advice anyway.

• BlackBerry Smartphones Boost Mobile 9310 BBM works not

  Hello

  I recently bought two 9310's to Boostmobile.com. I activated phones and have the phone service and SMS. Pins and MMS do not work.

  After completing the race of customer service Boost Mobile (called six times to unable to people who do not have the slightest idea how to diagnose my problem), I spoke finally someone who discovered that the PIN is recorded as a Sprint not a PIN brooch Boostmobile. For this reason, Boost system will not my access phone to BBM.

  According to two different techniques, support people, a Boost pin has letters in line and my two new phones to Boostmobile.com have not all letters in the axis. This is what tech to rush to stop support because they thought I tried to record a Sprint Blackberry.

  For the last week, I was not able to get the boost to activate BBM because of this problem. Given that I bought two new phones and they have this problem, I do not think that send them back to get more than two phones will probably solve my problem.

  Does anyone know how to get Boost to activate my BBM service? Apparently their system won't let not my phones access BBM because the system thinks that they are the Sprint phones, but Boost has told me they do not know how to solve this problem.

  I can't begin to tell you how frustrated I am with Boost on the many hours of time I spent on the phone still does not get a resolution.

  I spoke with the support of Blackberry, and they told me that they cannot help me because it is a problem of Boost. But has no RIM to Boost power supply with the phone that has the pin of Sprint?

  Frustrated. Help, please.

  A few days ago, Boost Mobile Tech Support called me to let me know that the solution to the problem is that I need new phones. The phones that I have conducted with a PIN Spint. A big boost Blackberry has a PIN that has letters in the spindle. Since my Blackberry has not all the letters in the axis, it was done properly and I need to return two phones to Brightpoint order new phones.

  I don't have confidence in the present, because I assumed that my chances were good enough get two more of the same since I was initially two phones with the same question. But after 10 calls to boost, hours on the phone with people clueless and not getting anywhere, I saw no other choice.

  Last night, I received a call from Boost Mobile Tech Support to solve this problem. I told the person who told me that the phones were made with a Sprint pin and I needed to get new phones again. He was surprised to hear that, and then he told me that this was not correct. He asked if I was OK with him pass my plan to a different plan then return it restores on my orignial plan. It was supposed to pass by the activation of BBM twice to get BBM activated their system.

  It worked!

  Here are a few things I learned on the Boost Mobile Tech Support:

  (1) the people you talk to are not technical. In fact, they were pretty clueless and do their best to avoid disturbing the staff limited to engineers. At best, they are a conduit for the engineers.

  (2) If you can not get a resolution after hours on the phone, insisting that a 'ticket' is written on your problem and note the number of the ticket.

  (3) make sure that you get the ticket number. If you do not, there is a strong possibility that they said they wrote a ticket but do not have. For some reason, they really don't want to write a ticket. I had to insist to talk to the principal contractor to get a ticket started. This was my 6th time that I called for support and it had not yet started recording.

  (4) make sure that what they have written information about the problem on the ticket. The supervisor wrote the ticket because my phone has no cell service. When I called the next day to learn more, I got the person read the ticket for me and I found that my BBM problem has not been registered.

  (5) make sure that the information contained in the ticket are to the point. Engineers use this information to give a technical support more ideas on how to solve the problem. Then support will call you to try the idea of the engineer. Remember, technical support is an intermediary to the engineer. If technical support writes a wrong description on the ticket, the engineer will not be able to give good advice.

  (6) If no ticket is written when you get off the phone and the problem is not resolved, then you will have lost all of your time on the phone. Next time you call, you'll be all over again. It took me five calls until I discovered this.

  (7) the false information to support tech clueless that they believe are true, but not sure if it's true or not. You call then return another day, while the next person to whom you are speaking is in disagreement with what the previous person. You call then return another day, and you get yet another contradiction. I couldn't on how this happened.

• BlackBerry Smartphones im new! BBM

  Hi every1 im new blackberry can someone please explain how to use bbm and what about this thing brooch as well as windows?

  1 BlackBerryMessenger is essentially a method of communication to other BlackBerry users via the BBM application, like a chat. BBM employs an exclusive PIN communication of BlackBerry to transmit data back and is quite immediate.

  2 pine, is a unique identification of your BlackBerry, including eight alphanumeric characters found in Options > status on your device.

  3 scanning? I assume you mean of scanning a bar code to join a Chat group for BBMessenger?

  Can you explain more what you're looking for?

• Switch to blackBerry Smartphones AT & T - No. BBM or email

  Hello

  Just moved to the States and has more than my blackberry of Rogers Wireless. I now have a map of AT & T and the SIM works for phone, internet and text, but does not work for BBM or email. All solutions? I have tried a soft reboot but no luck.

  Thank you!

  With hundreds of carriers with dozens of plans of each, it is impossible to know what your particular needs are. But, as a general rule, the pre-paid accounts get generic data at best... not BB data (which would allow the rest of the services you are looking for). You need to talk to ATT.

• BlackBerry smartphones migrate my torch bbm pin no. for my new priv

  I just bought a priv. I use a bb torch loaded with 6.0 bundle 695. can I migrate my torch to priv bbm pin? If so, how? Thank you

  @Arun3

  No, your BlackBery Torch PIN cannot migrate to another device, as the PIN is hardcoded for this material of BlackBerry, and Priv will have a new unique PIN are entrusted to him.

• BlackBerry Smartphones don't Setup BBM 8 on my Blackberry 8900

  I tried to configure 8 BBM on my Blackberry 8900 but it goes on to say 'establishment of bbm surveys' forever.

  Pleaase help

  Thank you!

  Likewise, you should have your internet connection (BIS) or a wifi connection broadband...

  facing the same problem, so tried it with BIS plan. Then, it is resolved.

  Thank you

  Sainaba

• BlackBerry Smartphones Priv receives not BBM notification in the hub

  Hello, I just had the Priv and turns out that I can't receive notification of bbm in the hub. I actually have to go in the app bbm itselft. I have the settings set properly in how I learned to do through crackberry forums. I have the icon for bbm showing on the top bar as well (if it's of any importance). Not knowing what to do.

  You keep mixing up the notifications and the convos... These are different things.

  If you don't have a BBM contact, so don't expect convos appears in the HUB (since there is no active convos)... and more no notification on convos (since having a convo is a condition precedent to the receipt of the notice of one).

  Channels do not fit in the hub. So it's WAD - works as expected.

• BlackBerry Smartphones white Smiley Face on the Message Bar notifier

  Hi guys,.

  These last two days, I had a face smiling whites appear on my message notification bar.  I can't click on it as need me just to my calendar enteries.

  I did some digging around and discovered that it might be a BlackBerry messenger friend request but when I open messenger there is no update.

  Anyone got tips?

  My girlfriend has just figured out what was causing the face of smiley on my BB.  It's a game called Hangman - if you have the game, open it and there will be a notification.  Read what he and the smiley will disappear.

• Status indicator for blackBerry Smartphones - yellow smiley face with an eye on a red star unknown

  I have a Blackberry 8800. A new indicator of home screen status appeared just below the 'Envelope' yellow indicator that tells me I have how many new messages.

  It is a yellow smiley face with a red star on one of his eyes. As the new message indicator it has a number beside it shows i've got 1 something but I have no idea what this means and 8800 textbooks do not mention it.

  Help would be appreciated - any clues anyone?

  Proabably a BlackBerry Messenger contact or message or even a message to yahoo if you have loaded on your device.