BlackBerry Smartphones my BBerry is now unusable after trying to update... Please help

Similar Questions

• BlackBerry smartphones no way to actually download appworld 3.1.2 - please help

  Hello, I have a 9900 (t-mobile).

  I tried to access the app store and said that to do this I need to update the application. I followed the prompt (click 'upgrade'); took me to a Web page, the only valid option is 'download it today "; clicked on it and was taken to a page with two links on this subject: 'View BB app world availiability' brings me to a list of countries with no link, and a link "change language", witch leads to a page with an 'English' link, which brings back me to the previous page.

  Go to the download page for blackberry for the app (3.1.2) and I have a download email link to my e-mail address of bb configured. As before, I clicked on it and was taken to a page with two links on this subject: 'View BB app world availiability' brings me to a list of countries with no link, and a link "change language", witch leads to a page with an 'English' link, which brings back me to the previous page.

  Then I navigate to the page with the bb browser and click on the download link and, once again,.
  has been brought to a page with two links on this subject: 'View BB app world availiability' brings me to a list of countries with no link, and a link "change language", witch leads to a page with an 'English' link, which brings back me to the previous page.

  I can't find any way to actually download this application, which is the method for downloading of all other applications. It is a worrying phenomenon.

  Please HELP or give me an idea where to start with this question.

  (Edit) I just did an assembly/disassembly by the desktop client - still get the prompt 'need to update', which brings me through the links lead nowhere, as shown above. I also removed app world and tried a new installation of the 2 ways this last mentioned above and got the same behavior. Something is happening with the download page?

  Try this:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  But give him maybe 15 minutes to "settle", without doing anything. Then, the first thing to go in the BB native browser and try the link again...

  Best!

• HP 8710p BIOS could not update - now infinite LOOP - trying to find - please help!

  Hey all. I've updated my friends to f.20 bios system - and it now appears that the bios update failed, and then it restarts.

  It is an endless loop - which never lets me boot in windows - so I can't go back to a previous version of the BIOS.

  I have read around forums and discovered a method to try an emergency recovery by getting the rompaq bios and by holding down the Windows key + B when I turn on the system.

  Just buy an external USB floppy drive to try this emergency recovery.

  I tried the USB - but it wouldn't work.

  I get different results here - but not what I want.

  With the USB floppy plugged: when I press Win + B - seeing traffic flashes so far much more time, looks like it initializes the floppy drive (green light comes on for a moment) - but then nothing - just flashing caps lock for a little and then finally a restart again in the fate of loop. It never appears to start to read the diskette or find a bios file.

  What I am doing wrong? What can I try? The disc must be leabeled a certain way? Should it be renamed my BIOS file?

  Any help would be GREAT!

  I had a very similar experience.  Here is how I fixed it.

  Download sp41954.exe hereor search for it.

  Double-click the file to launch the application.  If you use Vista or later, close the program, go where he extracted (C:\swsetup\sp41954) and search for the FirmwareUpdater.exe file.  Right-click on the file and select Properties.  Click on the Compatibility tab and select "run this program in compatibility mode for: Windows XP (Service Pack 3).  Open FirmwareUpdater.exe and create a startup disk.  If you are using XP, you can create the sp41954 startup disk directly.

  Turn the laptop off.  Connect the floppy drive USB with the newly created on the portable computer diskette.  Hold all four arrows while turning on the laptop.  Continue to hold down the four arrows until you see the num-lock or flashing caps lock key (don't remember which).  He should be reading the disk.  After a minute or two, the laptop should restart and operate normally.

  When I did, I disconnected the laptop and removed the battery.  I don't know if it was necessary to remove all or not.

  I hope this helps.

• BlackBerry Smartphones Can not click on the application of the texts, please help... (a description of more inside)

  OK, I had my phone for over a month now.  It was perfectly fine.  I had no problem at all.  Today, while I have to send text Messages to friends, I check my phone to try to open the texts that were waiting for me, and it wouldn't let me open the app.  I checked to see if it was the ball, but other applications open except for the yahoo mail app. I can text even if I pick up the phone on the sleep of protection while it vibrates or I can send texts through my contact list, but I still can't look at the texts that are pending.  I now have 10 waiting on me... can someone help me with this...

  First download and install from here Office Manager (without Media Manager 5.0 is recommended): https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  Then download and install the software from here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  You will be able to check the latest version of the OS by going to Options | Everything. The latest version of AT & TBold is 4.6.0.297. So if your version of operating system is less than that, then you'll be upgrading the operating system.

  Then try to reload the operating system by connecting the device to your computer, open the Desktop Manager, then go to the Application Loader. This will open a wizard who travels to reload the operating system on your device. More detailed instructions can be found here:
  http://CrackBerry.com/BlackBerry-101-How-install-or-upgrade-new-rim-operating-system-OS

• BlackBerry Smartphones Desk top manager does not work on my computer please help

  I downloaded the software and installed and when I open it up to the top of the custom program work I found a troubleshooting on the forums and tried and it did not work for me. I don't know what to do short of calling rogers. Can someone help me on I am running windows XP

  I found a post that finally worked for me and was able to get all the .netframes GONE and went up the installed DM6 followed this post

  http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/help-rim-desktop-exe-no-debugger-foun...

• Dynabook G9: Changed Toshiba start screen after trying to update BIOS

  Good day, everyone!

  It is not a problem, but I would like to know how it could happen so I a "Dynabook G9" laptop that was purchased from the Japan. It's like satellite 5200 series... When I turned it on, the logo "DYNABOOK" displayed and computer kept loading... a few days ago, I have tried to update the BIOS but downloaded the Russian from Toshiba Web site for 5200 series update... cause there is no BIOS update on the Japanese site...

  When I run the downloaded file, it says I have BIOS v 1.40 and it can not be updated v 1.50 because it isn't for my laptop... so my idea to use the update for European laptops did not work... but the question is that now I have "in touch with tomorrow Toshiba" logo instead of "DYNABOOK" and how it could happen? And how can I get it back?

  Computer still works fine... but... I do not know... I like just the "DYNABOOK" logo more :-)

  P.S. maybe it changed not after trying to update the BIOS (I'm not really sure) but it has certainly changed.

  I already wrote something in the other topic and because of that I just want to say hi again ;)

  Dear Andrey problem is that Toshiba does not portable as produced big world and there are several global areas: U.S. market area EMEA (Europe-Middle East-Africa) and also in Asia. I am not sure if the Japan is separately but I think it is.

  Also books produced in all areas are suitable for each other. Because of this, you cannot mix BIOS and Toshiba has designed tools and utilities. I think that in most cases, it can work, but it is not for sure. Support page for notebook EMEA, it is recommended to use the BIOS and other stuff explicitly of Toshiba Europe. For US books there are all the drivers, tools and utilities on the Toshiba U.S. support page.

  Now, you have Japanese laptop and use non - Japanese BIOS or software. For me, it makes sense that some changes will happen. I don't think anyone has good experiences with it, but you should be happy that your laptop works well.

  All that s what I can say about it.

  In any case, good luck and have fun with your toys!

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Smartphones battery discharged faster now in my bb curve 9220

  My curve 9220 gave me the minimum og backup someday bt now it starts to heat up to the top and battery low fastlu in 4 or 5 hours what to do?

  Hi akash121

  Welcome to the BlackBerry Support Community Forums

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or all supported. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

  KB14320  How to maximize the battery life and available memory on the BlackBerry smartphone. 

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones BBM w / WiFi works only after changing SIM card not

  Hello

  I need help (otherwise I would not write here). I have the Bold 9930. Until I left the States, my phone was working perfectly fine... I had an email, BBM, whatsapp, text, etc...

  When I arrived in Haiti, I wanted to change my SIM card, then I would be able to use / have a number of Haitian. I don't have an international plan. When the guy put my the Haitian SIM, the phone asked my BlackBerry ID and password. I typed all the two, which were both correct, but he told me that it was a wrong password. The guy told me that the only way I'd be able to 'reset' from my BlackBerry ID would be to disconnect and to do this, it would eliminate all my pictures and everything. I didn't do that so I ended up buying a Haitian phone w / a Haitian SIM card.

  At this point, I have two phones. An American with a SIM American (BlackBerry) and a Haitian phone with a SIM card that is Haitian.

  When I got home, I turned on my American phone and its WiFi, but my BBM and emails were NOT WORKING! However, my Facebook application and the browser are both works perfectly well.

  I restarted my phone several times since yesterday and nothing has changed. I checked this morning to see if it worked, but not luck.

  So my question (s) / issue (s) is now:

  1. How can I get my BBM works again? (probably the most important)

  2. How can I get my email working again?

  3. is it possible possible for me to have my BlackBerry (US phone) work with my Haitian SIM card?

  Please, please, please, help.

  Unfortunately, the device works as expected. Facebook, the wifi browser work fine on wifi but BBM and email REQUIRE a valid BlackBerry data Plan.

  The only way to make it work is to have a BlackBerry data Plan on the Haitian Sim Card.

  John

• BlackBerry Smartphones unable to respond to emails after the restoration of profile

  Hi BB community.

  I have problems with the sending of responses to emails on my Blackberry 8310. I can receive emails and send emails again, but I'm unable to respond to emails sent to me (there no option). The only option I have is to write a new email and send.

  I tried to have service returned books, hard reset (handheld wipe) and initially it seemed to have not solved the problem. After trying another activation hard reset and company the second time without restoring my profile and third-party applications, I had the opportunity to respond to emails. However, the restoration after the activation is not successfully restore my apps and it causes the question answer to happen again.

  My question is, how do I proceed from here? Should I just suck it and re - download all my apps again instead of restore, is possible (which seems likely) that one of my apps is causing this issue or it could even be something to do with how I install my Blackberry Desktop?

  Any input would be greatly appreciated.

  I think your correct, your app is causing the problem.  Once you restore, you still have the problem.  I would like to re - download apps not restore from the BES.  I think it's your problem.

• BlackBerry Smartphones lock button does not work after update

  Since the last update on my Blackberry Bold 9780 the 'lock' button no longer works.  How to solve this?

  You can try without decommissioning of your BlackBerry smartphone to the previous version to test it for me?

  Plug your smart phone BlackBerry on your PC and then launch the BlackBerry Desktop Software.  Before you do anything that this, backup your device.  Then click on the device and then update.  Choose see other Versions in the pop up screen then choose 6.0.0.461 from the list.

  If you can try this when you have the opportunity, so I would like to know if the lock button works, it will be useful in the diagnosis, be it a bug of software or a physical problem with the device.  You can let me know the results.

  Thank you!

• Deleted crunchSMS blackBerry smartphones, but still there, now can't reinstall!

  Hello world

  I was going crazy apps download my new BB Bold 9700 yesterday

  in any case, I loved crunchSMS, but it was difficult to access in the downloads folder whenever I got a text... so I went in the downloads folder, clicked on it and press 'delete'... everything is good!

  Now, I have discovered how to reorder the icons to put on the home screen (where I want to!), but can not access the crunchSMS more.  in my world of apps, it says its there and installed, but I can't find anywhere else on my phone.  I have "show all" icons, so it is not hidden anywhere.  When I go to the crunchSMS app once again, as there is no option to download again to start again.

  Please help me someoneeeeeeeeeeeeeeeee!  Thanks in advance, Heather

  Hi, Bill... Thanks for your post.  I'll put the third-party thing later.

  I actually ended up plug in BB on my computer and did the synchro (or something) thing and he asked to add/remove programs, I did, took like 10 minutes and had totally disappeared.  Then was able to go reinstall it

  Hmmm, thinking for hours I lost to play with my BlackBerry LOL

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

  Normal 0 false false false MicrosoftInternetExplorer4 / * Style Definitions * / table. MsoNormalTable {mso-style-name: "Table Normal" "; mso-knew-rowband-size: 0; mso-knew-colband-size: 0; mso-style - noshow:yes; mso-style-parent:" ";" mso-padding-alt: 0 to 5.4pt 0 to 5.4pt; mso-para-margin: 0; mso-para-margin-bottom: .0001pt; mso-pagination: widow-orphan; do-size: 10.0pt; do-family: "Times New Roman"; mso-ansi-language: #0400; mso-fareast-language: #0400; mso-bidi-language: #0400 ;} "}

  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• BlackBerry smartphones think I've seriously damaged my BB curve9320! need help ASAP please:)

  Could you possibly help me please?

  I had a blackberry 9320

  My encryption settings and firewall settings are locked and have tried everything to unlock

  And also my application management won't let me not reset my fire wall guests Ant guard saying reset

  By default the permissions without what do? I havnt had my discs either...

  Hello and welcome to the community!

  I can't tell you how you got in this situation, but what you describe resembles a restriction of the COMPUTING policy... Please check here:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is a COMPUTING strategy and you are on corporate/BES, then you have to go talk to your BES admins... they are in control.

  If you have a COMPUTER policy but are not in BES, then you will need to make fairly drastic measures to clean it... and you don't need your original discs... just a PC and access internet.

  First, download and install the PC Desktop software:

  • http://us.BlackBerry.com/software/desktop.html?lid=us:BB:software:desktopsoftware & CAL = us: bb:softwar...

  Now, the behavior of your BB to your PC a backup:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/how-to-backup-your-BlackBerr...

  Now perform a ResetToFactory

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Now run a restore of your BB of the backup that you have brought to your PC... but don't forget and NOT do a restore roughly. Don't restore these databases you need and more precisely to avoid those that relate to the COMPUTER policy:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file
  • KB03974 List of database for the blackBerry smartphone

  Now you should be in control on all these parameters.

  Good luck!