BlackBerry Smartphones BBM w / WiFi works only after changing SIM card not

Hello

I need help (otherwise I would not write here). I have the Bold 9930. Until I left the States, my phone was working perfectly fine... I had an email, BBM, whatsapp, text, etc...

When I arrived in Haiti, I wanted to change my SIM card, then I would be able to use / have a number of Haitian. I don't have an international plan. When the guy put my the Haitian SIM, the phone asked my BlackBerry ID and password. I typed all the two, which were both correct, but he told me that it was a wrong password. The guy told me that the only way I'd be able to 'reset' from my BlackBerry ID would be to disconnect and to do this, it would eliminate all my pictures and everything. I didn't do that so I ended up buying a Haitian phone w / a Haitian SIM card.

At this point, I have two phones. An American with a SIM American (BlackBerry) and a Haitian phone with a SIM card that is Haitian.

When I got home, I turned on my American phone and its WiFi, but my BBM and emails were NOT WORKING! However, my Facebook application and the browser are both works perfectly well.

I restarted my phone several times since yesterday and nothing has changed. I checked this morning to see if it worked, but not luck.

So my question (s) / issue (s) is now:

1. How can I get my BBM works again? (probably the most important)

2. How can I get my email working again?

3. is it possible possible for me to have my BlackBerry (US phone) work with my Haitian SIM card?

Please, please, please, help.

Unfortunately, the device works as expected. Facebook, the wifi browser work fine on wifi but BBM and email REQUIRE a valid BlackBerry data Plan.

The only way to make it work is to have a BlackBerry data Plan on the Haitian Sim Card.

John

Tags: BlackBerry Smartphones

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