BlackBerry smartphones my PIN: (deleted personal information) I bought a few apps, after f...

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  jmsandkds,

  I apologize for the confusion. Options you speak of "photos, web and file" are located on the phone somewhere, lets say you click files. When you click on files, it will search the phone for available files that are able to print the ePrint app. To the extent where they are on the phone, you will need to search for them via the search screen, connection to the computer, or some files are program specific and only available in this program to be read, edited, or deleted.

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• BlackBerry Smartphones BB9800 Auto delete of the electronic mail box

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  Thank you

  johnfss wrote:

  My camera is now delete e-mail in my Inbox soon as I read them, that is to say less than one hour or less.  Have I changed inadvertently a few settings to cause this?   The e-mail is still visible on my desktop but deleted from your handheld.  Any help is appreciated.

  Hello Johnfss

  Welcome to the Forums of the BlackBerry Support

  In the settings of your device please check first if option keep Message has the Maximum value or forever. For help, see this Knowledge Base article:

  KB13093   : How to use message keep on the BlackBerry Smartphone options 

  If it is already set to Maximum, then most likely your device suffers from some memory. If our device suffer little memory so it will remove our message.

  KB14213   : The call logs, SMS text messages and emails are deleted from the BlackBerry smartphone 

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• Messages from blackBerry Smartphones do not delete on blackberry703e

  When I delete a message on the blackberry 8703e will not delete the actual message on blackberry.  The message is still there.  I have, click on the email and delete it on the menu and the message is still there.  Is there a setting that is turned on or something.  Your help is much appreicated.

  I think it's a software problem.

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• BlackBerry Smartphones synchronization messages deleted

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  Hey Joneedshelp,

  When a delegate removes any element of the box of a BlackBerry smartphone user mailbox, the deleted item is sent to your deleted items folder. Because the BlackBerry Enterprise Server is designed only to synchronize with records of the BlackBerry smartphone user's mailbox, the deleted item is interpreted as missing. The BlackBerry Enterprise Server does not remove an article from the BlackBerry smartphone, unless this element appears in the items deleted in the mailbox when the synchronization folder. You can change your Outlook client for when you remove items from the mailbox to the owners stay in their deleted items folder and they are not being moved to your mailbox. Support blackBerry does not recommend or support this work around, because it requires editing the registry. The Microsoft KB is 202517 and can be found on the microsoft support site. Please don't forget to take precautions normal according to the guidelines from Microsoft if you are planning changes to the registry.

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• Applications blackBerry Smartphones upgrade kernel deleted an app purchased

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  It has finally been resolved, although not through any response to the issue of charging, as I posted in this forum.  I finally found a telephone number for technical support RIM, (877) 255-2377, they are careful not to indicate on this web site.  The technician had me re - enter my payment information in the section My Apps from BlackberryAppWorld.  At first, this did not help, but after a delay of about one minute, the Weatherbug Elite program reappeared in the purchased applications listing, and I was able to download it again.  Again, I don't know (and may never know) why all my other applications purchased from BlackberryAppWorld has continued to demonstrate, but only this one application is not reappear until I updated my payment information.

• Hello, I want to know if I purchase the full package being a natural person who is the software that I will buy. my email address is < deleted personal information >. Thank you Nicolas

  I want to know if I purchase the full package being a natural person who is the software that I will buy my < removal of personal information > email address. .

  Thank you Nicolas

  Post edited by: Ani * Adobe

  Hi Nicolas,.

  You can purchase the software by http://creative.adobe.com/plans

  ^ Ani

• BlackBerry Smartphones BBM PIN - how to follow a person

  Hi guys,.

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• BlackBerry Smartphones adding name and contact information to outgoing emails

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  dtomek1 wrote:

  ... and at the AT & T store could not figure out how to do.  Any suggestions?

  AT & T Silly people.

  1. connect to your carrier's website you BIS. Carrier BIS connection sites are listed here:

  http://BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  OR you can connect from your BlackBerry to the icon "personal e-mail Configuration.

  2. click on 'Edit' next to the email to which account you want to change (or remove) the signature.

  3. where it says "signature", delete all the text if you don't want ANY signature, or change view you prefer instead of "sent from my BlackBerry... »

  4. click on SAVE.

• BlackBerry smartphones pull it out personal phone policy

  I have a storm and my company just started a demo for BlackBerry.  Even if I don't have the data of the business plan, I was curious to see if I could connect my phone to the BES we set up.  The answer is no, however, the BES has a COMPUTER policy on my phone.  Some bluetooth options are now disabled.

  I wiped, connected to the BES Admin service and all the data connected to Desktop Manager disabled - deleted and reloaded the OS.  Politics is always there,

  How to remove this IT strategy?

  There is a method that you can use to remove the it strategy using the official application of RIM loader.exe. It is a method much cleaner & leaves NO trace of ANY POLICY of the IT.

  You must ensure you have Blackberry Desktop Manager installed & also have the latest software of device installed to your device.

  Desktop and device software are available here: http://na.blackberry.com/eng/support/downloads/download_sites.jsp

  You will need to select your operator from the list in your area.

  PLEASE NOTE THAT THIS METHOD WILL WIPE YOUR DEVICE TO A FACTORY STATE, BY REMOVING ALL PERSONAL & REMOVE THE IT STRATEGY.

  If there is something important on your device, please back up by using the 'ADVANCED' feature on backup/restore in the Desktop Manager.

  I suggest you back up only what you need, IE SMS, Contacts etc. Please note that you can save in terms of the COMPUTER policy, so if you do this, when you restore the backup of your device, you just remove the it policy is restored on the device (FAIL!)

  If you don't know how to make a backup of your device via the advanced method, please PM me and I can guide you.

  Please make sure that your device is connected to your PC via USB if you have chosen to ignore backup, if you plugged hadnty it already.

  After the backup, you must open a command prompt on your PC, by clicking Start-> run, type cmd then press on enter.

  At the command prompt, you'll need locate the folder Apploader, provided that you have a C drive, it will be located at the:

  C:\Program Files\Fichiers Research in motion\apploader

  (the command you would use is cd \Program Research in motion\apploader)

  Then, you type in (without the quotes) ""/resettofactory loader.exe " "

  The device will then proceed to wipe, then restart.

  All that is left after the start of your device upward is to restore your personal data

  Let me know how you go

• BlackBerry Smartphones adding and deleting e-mail addresses

  I have a blackberry Bold 9930, who delivered to me by my company.  They put in place so that I had received my email to work.  Later, I added my personal e-mail for this.  It has worked well for over a year.  Then one day, I accepted by mistake an upgrade from Verizon.  I've lost everything.  My company technicians were able to restore my ability to receive my work email, but I was not able to restore my personal e-mail.  When I put in place, it shows that I have two e-mail accounts - business (which is my work email) and the internet e-mail account.  However, when I try to open the internet e-mail service - nothing happens.  I can't delete it or change.  As an option, I tried to set up a third e-mail, but cannot enter the internet e-mail service.  Many reflected on the blackberry because they don't understand why it won't work, but have not been able to understand.

  Suggestions - thank you!

  Try to go to www.blackberry.com/integrate using the browser and see if you can integrate this way. The personal e-mail account should actually still be there, and you have to only return service directories.

  I would like to know how does the browser method.

• BlackBerry Smartphones separating e-mail personal work email

  I have 2 personal email accounts and an ACCT of work.  Each staff acct has its own icon on the desktop that I use to view the Inbox for this account, and that shows when I have the new msgs.  I would like to continue this.  But I would like to stop the personal email appear in my list of main message so that only the work email appears.  Is this possible?  I use a BlackBerry 8820.

  Thank you

  Hi and welcome to the Forums!

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • http://www.BlackBerry.com/BTSC/KB15003

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones Exemployee left with personal phone, receive emails

  We had an employee of sale published recently which was set up at his email on his blackberry dedicated computer.

  When it came out:

  I deleted the software from their computer deleted his account BUT had to have all future emails go to the e-mail address of the sales.

  I added his e-mail address to Dave and added the email address as an alias to the account of Postini's Dave.

  Since we continue to receive these e-mail notifications, see below.

  This message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server.

  BEGINETP 240

  ARldrc8AAAAAIBAIMzJDNkJGRTAgHVNjb3R0LkdpbGJlcnRAZGllY29uY2VwdHMuY29tAEeu

  sSRQBUNNSU1FA0CAgICBKgAAMEE3QjQ2M0UzK0crMQD3ZZ9YbJeW0uv7E8FerqNdABm4EpU7

  4GhdRE6lKe / OFO + QM60bWxmvAN + CFHQ/NpZ6BAL1YUY4XXxGyLgy + 4B8RUMkDfijj0Y1U9nr

  c + XjpJIFuTRdZTANWp1uUHoyM2E0ZUv/3KonDqMOaB6WwQ0RlR0lAxv8DGO7K + 9oXGpzsGH1

  UQLZT65 + oe5CAjzGchsHAweoP2xG + 5qY

  ENDETP 1269113811

  How do we get this to stop?

  Dan Kuehn

  OK, well... a BlackBerry person can't.

  The user of the device to remove his BlackBerry, device service books as has been pointed out.

  Let me add this, if the user still has his e-mail enabled on the BlackBerry accounts, he could still receive email on their device.

• BlackBerry Smartphones accidental PIN code Set up!

  I have just got a 2nd hand BlackBerry Storm 9520 as a gift and have unlocked it so it can walk here on Chunghua Telecom in Taiwan. Unfortunately while it was in my pocket on the way to the back of the store there somehow set up a pin code which obviously I do not know! What can I do?

  Hey, Hopey.

  Welcome to the community of BlackBerry Support Forums.

  If the BlackBerry is password protected and you do not know the password, it cannot be reset.

  Well, you will need to enter the password 10 times and the camera well do a security wipe and then you can create a new password.

  This article provide more information on the security of password: http://btsc.webapps.blackberry.com/btsc/KB00588.

  Thank you.