BlackBerry smartphones pull it out personal phone policy

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• BlackBerry Smartphones Exemployee left with personal phone, receive emails

  We had an employee of sale published recently which was set up at his email on his blackberry dedicated computer.

  When it came out:

  I deleted the software from their computer deleted his account BUT had to have all future emails go to the e-mail address of the sales.

  I added his e-mail address to Dave and added the email address as an alias to the account of Postini's Dave.

  Since we continue to receive these e-mail notifications, see below.

  This message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server.

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  c + XjpJIFuTRdZTANWp1uUHoyM2E0ZUv/3KonDqMOaB6WwQ0RlR0lAxv8DGO7K + 9oXGpzsGH1

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  How do we get this to stop?

  Dan Kuehn

  OK, well... a BlackBerry person can't.

  The user of the device to remove his BlackBerry, device service books as has been pointed out.

  Let me add this, if the user still has his e-mail enabled on the BlackBerry accounts, he could still receive email on their device.

• BlackBerry Smartphones how restore server BB Phone again BB 9720

  Hello

  I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

  I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
  Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

  Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

  Hello fsina

  Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

  Good luck.

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones spontaneously begins to make phone calls

  Yesterday my Blackberry started making phone calls to the last issue, I called.  I rebooted and it always does.

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Of course, if the problem is something physical (for example, a key is stuck, something broken inside, etc.), then no amount of diagnosis distance internet or 'Patches' level OS/software will be of no use.

  Good luck and let us know!

• BlackBerry Smartphones trackpad lights out

  My phone is bb torch 9860, the lights around my trackpad died suddenly, I felt a lil bit confused bcause I don't do any mistake, in fact, anyone can solve my little problem here?

  Hello from Montigny,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Thank you

• BlackBerry smartphones, I think that my phone hates me :(

  Hi so yes

  I did have my Blackberry for a while and today I downloaded a theme (free trial Doodles) and since I decided to try it my phone has continued to spoil

  Does not open my options so I can't change or remove this theme

  BlackBerry App World does not open apps so that I can not download another theme

  I don't really know what to do

  Someone please help

  Hi and welcome to the forums!

  Try to run your device in safe mode. You should be able to remove the theme of the problem. I suggest a peripheral complete backup using Desktop Manager before deleting anything.

  Thank you

  Bifocals

  KB17877 How to start a BlackBerry smartphone in safe mode

  At the start of the BlackBerry® smartphone, safe mode can be used to prevent third-party applications to run automatically. Safe mode is designed to allow troubleshooting or remove any unwanted applications.

• BlackBerry Smartphones battery runs out quickly

  Hi all

  My new phone Blackberry 9530 is run out of battery in half a day after full load. Anyone have any suggestions?

  BAYAR

  First what OS are you running (go to options, approximately) 3rd line down it should say v4.7.0.xxx (Platform 4.0.0.xxx)

  Second are shut down all your 3rd party applications? Press and hold the button BB hard a Ribbon app will show, should always have 5 apps "still" running (host, bb messenger, browser, phone and Message Center) "»

  3rd if you leave always on GPS and Bluetooth on, which will drain the battery as well.

  Here is a link that might help your battery problems

  http://www.blackberrynews.com/2008/05/20/battery-use-tips-for-your-maximum-battery-life.

• Every blackBerry Smartphone data erased from my phone

  I woke up the morning of Friday, June 17 and noticwd that my phone was placed on the original theme and that all my info contact, e-mail and applications had completely disappeard from my phone. Its a good thing I back up my phone every week.

  What could possibly have done?

  Hello

  Do you have a password on your BlackBerry smartphone? Someone had access to the phone?

  Thank you

• BlackBerry Smartphones BBID locked out

  Hello. Is there a way around this headache? I forgot my BBID IDs I needed to purchase an app. As indicated, I opened a session on the Web site on my PC and reset my login and my password. Online, I can sign with no problem however my laptop seems to expect the old username and passoword so I keep getting locked. The only option seems to be a security wipe. Is there really no other way to change data BBID on my mobile? I'm not willing to risk a wipe of security that the phone is still usable. The application providers will lose out however that I can not connect to make purchases! Please HELP someonne!

  If reset you, which means it's now a new BBID then, Yes, you will have to do a security wipe to use the new BBID. It will eventually catch up to you and you will need to perform the wipe.  BBID is used to BlackBerry Protect, BBWorld, BBM and more. If you never remove the sim card and use another sim card, you will also need. There may be more that too I don't think off the coast of the hand.

• BlackBerry Smartphones URGENT help! -Locked phone curve 9320

  I just bought the 9320 BlackBerry Curve, I put a phone lock code and it worked very well and unlocked each time but now after being in my Pocket most of the day a few buttons should were pressed and it says phone locked and on the screen it says-"type of blackberry to continue" (he never said this before) I do this, and then it asks for my code, I put in my original code (4 digits) and it says incorrect code, I am now on my last attempt, what will happen if I try and I no more attempts on the left? He will go on lock down and cost me a fortune to get fixed or is there something I can do to avoid this problem

  would really like to help, I thank you for reading

  Hello and welcome to the community!

  What you're saying, looks like it's your device lock password, which prevents you from your device. Only this password can unlock it, but for one reason or another it just is not be accepted. Most often, it is because of the keyboard... you may think that you type a number, but actually, it's a letter, lock shift is power or some other modifier key is not present in the same State as when the password was created. Unfortunately, with just one more attempt there is very little to try... you get only once chance, so the probability of success is low.

  I suggest you remove your battery, wait 5 minutes, then insert the battery, but wait at least 15 minutes before you try anything. Only, you get a chance, so you must leave your BB to be fully started before trying anything.

  If you fail the last time, what will happen is that your BB will wipe itself clean of everything and be as if it were when you received first of all, including the removal of the password. This is a security feature designed to protect valuable data and personal information on the device of thieves.

  Good luck!

• BlackBerry Smartphones upgrade to a new phone of BB

  How to transfer my contacts, messages, apps and BBM contacts to a new phone from the old BB Phone, on a new BB Phone? Must I individually informed my friends of the new device PIN?

  Thank you

  Hi Mfonabasi,

  Welcome to the community,

  If you are switching device, then Blackberry Desktop Software can use to achieve your goal, check out the KB Article regarding the power unit using BB Desktop Software:

  How to change device using BlackBerry Desktop Software It will be useful.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Need for blackBerry Smartphones help to use my phone as a modem to connect my PC with vista and xp

  I am new to this. I'm trying to help my son and his wife who are missionaries in Central Africa. I gave them a unlocked curve BB 8310 quad band phone to use. They can send and receive phone calls, but need to use the phone to receive reports and download on the pc and work up to the answer, then answer via mobile phone.

  We have e-net service using a local company and a sim card. Can someone give us a step by step on what is needed and how to get there. The e-net Café is 65 miles and he wouldn't know what to look for. Service local is230 kb/s it now uses a Motorola phone that has features of data and it will download to a computer with xp. However, this missionary person will leave very soon and you need this problem is resolved. Can anyone help?

  Kirk V/R & family

  Here is the procedure to follow

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05196&sliceId=2&docTy...

• BlackBerry Smartphones separating e-mail personal work email

  I have 2 personal email accounts and an ACCT of work.  Each staff acct has its own icon on the desktop that I use to view the Inbox for this account, and that shows when I have the new msgs.  I would like to continue this.  But I would like to stop the personal email appear in my list of main message so that only the work email appears.  Is this possible?  I use a BlackBerry 8820.

  Thank you

  Hi and welcome to the Forums!

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • http://www.BlackBerry.com/BTSC/KB15003

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones BBMessenger and my refurbished phone!

  Hello. I just got my "new" refurbished manufacturer phone to replace my old, who out crapped on me. I reinforced my phone, transfer all files on my new phone and was able to install all my old applications (facebook, MSN, WeatherEye, etc.) but for the life of me, I can't have the BBMessenger to work. I get a message saying:

  "Sorry, your device does not to the system requirements that are needed to support Blackberry Messenger for 4.0 and 4.1 software."

  I ran the update on the software, downloaded what I thought was an updated version of the office, but nothing helped.

  Here is my phone features:

  BlackBerry 8130

  4.5.0.77 (3.2.0.5.1 platform.)

  Help of the kernel v3.8.5.32a

  You are not sure if you need anything anyone else?

  If someone could help em with this, I'd appreciate it. I'm a bit a ditz when it comes to complicated stuff to computer and software, so try and make it simple for me, please?

  Thank you very much in advance.

  See you soon!

  Hello

  I think you can try two things: the soft reboot, and if it does not, the hard reboot. Don't worry, you can not lose data with these two reboots.

  Soft reboot:
  1) struck the following three keys at the same time:
  -Alt
  -Right shift
  -Remove
  (2) wait 2 minutes for the Blackberry to wake up.

  Hard reboot:
  (1) your BlackBerry smart phone is on
  (2) remove the battery and wait a minute
  (3) replace the battery
  (4) wait 5 minutes for the device to wake up.

  Please tell us if it works for you.