BlackBerry Smartphones not able to open some mails

Similar Questions

• Registered blackBerry Smartphones not able to open PDF attachments

  Saving attachments (PDF-price lists) in a document on the SD card folder and try to open by navigating to them and select 'Open' from the menu ('Explorer' in the Media Manager), I get an error message that the file cannot be opened. If I open the file as an attachment in the mail application, it opens perfectly.

  Any suggestion how this problem could be solved? It is quite a critical function for me.

  Thanks in advance!

  (copied from this thread - it's a different question, then OP has)

  lagerlout wrote:
  Uh, it works with vanilla simple PDF? Not the ones you have incorporated into a Word doc?

  No, it isn't. Who taught what was my OP. I tried the doc Word integrating just to see if the other files in attachment formats work. Aparently it's a PDF question.

  But I found here that he cannot work because there is a difference between the device handlesattachments vs how the files saved.

  "The reason for which you can display the documents attached but not local files, is that the integrated Viewer is based on RIM servers to process the PDF file and send a JPG of each page image. The PDF file is never actually sent to you, BB, just the JPG images. »

  I downloaded the beta version of Beamreader and it works now, but looks like I have will modernize Docs To Go from version beta doesn't show very good quality fonts.

  Thank you all for your efforts.

• Not able to open some Web sites

  3 days ago, I am not able to open some websites in one browser. In some cases I m not able to open the Web site after giving entry to this Web site.

  kindly give me the solution to this problem.

  Hello Katy,.

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  You receive no message error when you say, 'I am not able to open some Web sites?

  This problem can occur is a complement of the corrupted browser or due to the incompatibility of the website. We will work together to solve this problem.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Convenience store performance running Internet Explore and check. Please follow these steps:

  a. press Windows + W keys, type Troubleshooting in the search box and press ENTER.
  b. click on 'show all' and then click 'Internet Explorer Performance'.
  c. click 'Next' and then follow the on-screen instructions.

  If this does not help, then use method 2.

  Method 2:
  Please use the suggestions contained in this Microsoft Knowledge base article and check the issue.
  Reference:
  Can't access some Web sites in Internet Explorer
  https://Support2.Microsoft.com/kb/967897

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Reset Internet Explorer is not reversible, and all the previous settings are lost after reset.

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• BlackBerry Smartphones Blackberry messenger not able to open your messages or send to contacts

  TELUS Tour 9630, Out of the blue that I'm not able to open blackberry messages (they are very well received) and I can not start a new conversation with a contact.  When I click on the name of contacts, nothing happens, if I try to "open chat" nothing happens.  The only way to send a message is to "Get the Message".  I have no problem with email or SMS.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  After restarting, try again.

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry smartphones not able to connect to Facebook on my Blackberry.

  I've updated Facebook version 3.0 and since then not able to connect to FB. I uninstalled and yet one time installed several times but every time it displays 'Facebook server is not available now. I want to go back to the old version 2.0 which was at least accessible. Can anyone help.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now, try again to install Facebook.

  Even if you've already tried this, please try again.

• BlackBerry smartphones not able to send SMS

  Hi all

  I am not able to send SMS from my smart phone BlackBerry for the last day. I checked all the possible things, including my network, the settings of message, etc. I am able to choose contacts and messages of type, but when I try to send it it gets hanged, the track pad doesnot send it... even if I try to click on the Green tab for options to choose from, it doesnot wrk... so I have to press back, once I press back I see the typed message highlighted in green in my message box and if I click on it it goes away. The Envoy of sending doesnot show the message also when I check with the recipient to inform that the message is not delivered. Could someone advice why this can happen? also is it due to a virus? If so can the analysis and restore back up my curve with difault settings... reuqest you please please reply back soonnnnnnnnnnnnnn... My curve model is 8520, VODAFONE and OS v5.0 carrier...

  Thank you

  Steeven

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Now after restarting and baseline activity calmed down, try again your SMS.

  And no, there is no virus on your BlackBerry or any BlackBerry. Has never been yet, you're not the first.

• BlackBerry Smartphones not able to get pictures of my application in Saudi Arabia

  Hi guys,.

  I do a soft for Saudi customer. My problem is that I am not able to download the images to the location of the customer. The same code works perfectly in my rental (India). The only positive thing is that xmls are downloaded to the location of the customer.

  My Code is like:

  HttpConnection c = (HttpConnection) Connector.open(serverUrl+suffix);
  c.setRequestMethod(HttpConnection.GET);
  c.setRequestProperty("Content-Type", "image/png");
  
  if (c.getResponseCode() == HttpConnection.HTTP_OK) {
     is = c.openInputStream();
  }else{
      return null;
  }
  

  Please suggest me any solns.

  Thank you best regards &,.

  Sree Harsha.P

  This has been resolved. Is the code that I've changed, I'm back EncodedImage instead of inputstream method.

  But don't know why method return InputStream worked in India and does not work in Saudi Arabia

  c = (HttpConnection) Connector.open(serverUrl+suffix);
          c.setRequestMethod(HttpConnection.GET);
          c.setRequestProperty("Content-Type", "image/png");
          if (c.getResponseCode() == HttpConnection.HTTP_OK) {
              is = c.openInputStream();
              Constants.connectionLength = c.getLength();
              int c1;
              StringBuffer sb =new StringBuffer();
              while( (c1 = is.read()) != -1){
                  sb.append((char)c1);
              }
  
              byte [] b = sb.toString().getBytes();
              EncodedImage encodedImage = EncodedImage.createEncodedImage(b, 0, b.length);
              return encodedImage;
          }else{
              return null;
          }
  

• BlackBerry smartphones NOT able TO SEE EXPLORER OPTION

  Hello

  I use blackberry 8300, I'm not able to view explores the option to browse my memory card... Help, please... I see only these options when I go to media and press the menu button...

  move

  hide

  View all

  Add a folder

  Switch application.

  Thanks in advance

  Hi and welcome to the forums!

  A few places to visit: Blackberry 101    tips & tricks

  You must first select the media by clicking the trackball, then use the menu key to explore.

  Happy to welcome you!

• Not able to open the Mail Contetn (.msg) in the UCM11g!

  Hello
  
  I checked in a mail message electronic outlook server content UCM11g oracle as a content, but not be able to access this file. I installed the 'Email metadata' component in the server of the University Complutense of MADRID, access still not able Outlook mail messages. If I click on this message it is coming in an unreadable format. Please tell me what I have to install any component or any system requirements?
  
  Thank you

  Hi Prabhu,

  1 created the folder of "directory" under "D:\Oracle\Middleware\user_projects\domains\ucm_domain\config".

  Instructions were not not to create the directory in the pathname specified but to go to this directory and create mimemappings.properties. So, pass the file to the... \Config directory and it will eventually work.

  Kind regards
  Boris

• BlackBerry Smartphones not able to add new contacts or edit existing contacts on my BB Curve 8900

  I'm not able to add new contacts on my BB 8900 curver. This problem started two weeks ago. I tried to remove the battery and all, but still questions is not resolved. Also, I think the phone got a little slow. Can someone help me. My BB PIN is 21921334. If someone me message please... I am now struggling with my bb... I don't want to lose... because I'm so attached to my bb. What should I do to fix this? I think that there are only about 300contacts saved on the phone. I would like to receive assistance...

  We hope to get something of value within our community of bb...

  I'm just try minute couple coz there I am facing same problem and his work. I don't know if can reinstall everything back. Just try and look at the result.

• BlackBerry Smartphones not able to add or edit contact

  Hello

  I'm not able to add or edit the contact in my phone (BB Curve), 8520. I can only delete contacts. Someone please help with this problem. Thank you

  Kind regards. Harris

  If you have Messenger from Yahoo!, Hotmail Messenger or AIM Messenger, uninstall all of them, the problem will be resolved...

• BlackBerry Smartphones not connect to the e-mail address of the server

  1.i cannot connect to my BlackBerry9360Curve to the e-mail address of the server.

  2. keyboard light are off permanently

  Could someone help me? This is my first experience with BB

  Hello viale149!

  Welcome to the community

  Here are some links to help get started you on your phone, you can check.

  BlackBerry Tips and tricks

  BlackBerry 101

  BlackBerry battery Saving Tips

  Regarding the questions of your phone, please start by removing the battery while the device is activated as this version fixes common software problems. For e-mail, please ensure that you have your carrier Blackberry data Plan and it is active. Go to the configuration of the home screen icon, and select e-mail accounts.

  Ron

  Ron

• BlackBerry Smartphones not able to put up my work on Blackberry Internet Service email accounts

  The week last Blackberry internet service sent me the following message is displayed:

  Action required: update password!

  Update the password for [email protected] in the Blackberry Internet Service!  The e-mail messages are not delivered to your BlackBerry.  To resume receiving messages email to this email address, update the password in the Blackberry Internet Service.

  The thing is that my password for this e-mail account has not changed, so I was confused as to why am I being asked to update.  I tried anyway.  I was unable to.  So I contacted my ISP technical support.  They suggested I remove entirely the BIS account and then add again.  I deleted the account and now I am unable to add.  When I try to add I get the following message:

  1. an error occurred during validation of the email account.  Please check your information and try again.

  All the info, as I entered are correct.  Why is - BIS is no longer recognizing my email?

  It seems that there is no resolution to my problem, but there are ways around it.  Thank you!

• BlackBerry Smartphones not get notifications by e-mail on the external screen

  I don't know what caused it, exactly, but I do not receive the e-mail notifications on the screen of my Blackberry Pearl 8220.  Only, it's happened for the last day or two.  I checked and external notifications are always enabled in the options and he responds always with any other put in my profile (vibrating and the led), but the screen won't turn on even when a new message arrives.  Any ideas what could be causing this, or what I could do to fix it?

  If you remove the battery and reinsert external screen should start to work. It allows to update the phone software you can download from your service providers web site.