BlackBerry Smartphones recording directory is not the entries

Similar Questions

• BlackBerry Smartphone Options icon missing - not the usual question

  Hello

  I'm about to throw this bad boy out the window.  We just got my husband a 8310 (I already have one).  It uses the theme of the Dimension.  He has relocated part of its icons in a new folder.  While he was trying to get them back by deleting the master file, the folder that contains the icon disappeared.  We tried to hit menu - show all (not there).  We also tried a battery pull and return service directories.  I read about a possible problem with the theme of the Dimension not refreshing properly after you create a new file.  Do you think that re - install the software on my laptop and annihilate the phone would work?  Thanks for your help!

  Problem solved.  I just had to return the directories of service a second time.

• Using blackBerry Smartphones, redirector works does not, the grayed out E-mail settings

  It worked. I had everything set up, and then I can only assume the last weekend when I installed and updated in MS it canceled everything.

  Now when I open the Desktop Manager, my email settings are dimmed, I can't synchronize my messages or calendar. When I click on it, it is said, "the e-mail settings are not available without an online connection to your e-mail system." When I go to sync and try to set it up, there is no Outlook profile to the choice. I've added another user profile in outlook and tried again, but there is still no profile, choose in the menu dropdown.

  Also, when I open the redirector, I get the message. ' Bot can the redirector: connecting to your e-mail system could not be initialized.

  I know that they are both related, there's something I forget. I have gone through the forums and tried several things that seem to be the same, but none have worked. Does anyone have a suggestion?

  I don't know it's important, but I have a "BOLD" and using Outlook 2007.

  OK, I got this problem. The redirector works now, besides I'm able to synchronize my device with Outlook. What I did uninstall Outlook and then reinstall it. Which corrects the problem. Questions in a trouble... wish that I would have thought of this earlier. Thanks to all who tried to help.

  Chris

• BlackBerry Smartphones synchronization events created on the device

  Hello!

  I have a Blackberry Curve 8900 and use Entourage 2008 on my Mac for notes, calendar, and contacts of sycning.  Everything seems to sync both ways very well - outside of calendar events created on the device.  They synchronize with Entourage.  In addition, the changes I make to an event on the blackberry is not updated in Entourage.

  Can anyone help?

  I recently bought a Blackberry Storm 2, and I use Entourage 2008 and installed the Blackberry Desktop Manager. I had a few problems just getting up and running together. But now that's happening, everything seems to work fine schedule and even create events on the device. When I sync appear in Entourage, although they do not have a category.

  Have you checked iCal to see if they are be synchronized with the Entourage calendar in iCal? This may seem Basic, but have you checked the calendar section of the Blackberry Desktop Manager to ensure that the menu "add events created on the BlackBerry smartphone to" is set to the Entourage? I don't seem to have any other option, but I thought to ask anyway. Have you checked the advanced settings in the Blackberry Desktop Manager to synchronize all events?

  I create a calendar on the device event and had the address send using one different address other then the first email address for the device and for some reason any event do not synchronize. When I create a new event, however, the address to send it to the help is on the default.

  The only problem I seem to have is if I change the status of an event on the device (from busy free for example), he gets twice in the Entourage, but even in the event new status is still set to busy.

  I hope this can help you.

• Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

  My BB 9780 was working fine a few weeks ago and then stopped my emails.

  I have not added any application or change anything

  I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

  So no idea?

  I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

  Hello and welcome to the community!

  I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry smartphone data truncated during synchronization - the note field size can be increased?

  I find that some data is truncated on the "BOLD" when my "BOLD" with Outlook synchronization. This is a problem for some of my bigger contact and entries of calendar notes.

  Is it possible to increase the size of these fields on the device must match which allows Outlook (or at all)?

  ... Thank you!

  It turned out that only some 200 entries truncated calendar had an atttachment, but some appeared to have a symbol (small rectangle) character that seems to replace a in the subject line. In my opinion, that they were introduced during a synchronized using an earlier version of Desktop Manager when I was with a Blackberry 8700.

  Re: problem of truncation: when syncing with the "BOLD", I discovered that in each case that a few words at most have been lost from the entries, regardless of the initial term. When I took the time to check them individually, most were not serious for me.

  Then... I still don't understand why it happened, but I was able to fix the problem for now.

  urumilton, thanks for your suggestion-

  rickn

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!

• BlackBerry Smartphones windows 7 does not recognize the device

  I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

  Hi and welcome to the Forums!

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones Media Manager does not recognize the Media card

  Installed the media 2G card.  Card is able to format and presents itself as 1.8 GB.  With mass storage, office software (Roxio media manager) does not show - memory card from the device.  In mass storage mode (which, according to the manual means the acts of the device as a USB storage device), PC sees the device, but does not not the files copied to it.  Has spent about 2 hours with the technical support of Verizon... they are puzzled.

  I found a workaround for the music files on the card.  I removed from the Blackberry and installed in an SD adapter full-size and there in a USB key with a SD slot.  My computer has seen the media card (embedded in the USB device) and I flew over songs in the repertoire of music on the media card, put it back into my phone and viola... the music file was there!

• BlackBerry smartphone how to remove all the data on my blackberry when the buttons do not work?

  I have a Blackberry Curve 8330.  Yesterday the buttons stopped working.  I could use the phone only via Bluetooth.  Based on the information from this forum, I tried a number of hard resets and updated operating system.  None worked.  Verizon is to exchange the phone, but I don't want to send the phone back with all my info on this subject.  Is it possible to erase all the information on the phone without using the keyboard and the normal delete process memory?

  You can make a backup of the device using Desktop Manager > back up everything first.

  Then, you can use JLCmder to reset to factory settings:

  Follow the instructions in this link:

  http://www.BlackBerryForums.com/General-BlackBerry-discussion/18789-Jl_Cmder.html

  At last-

  This looks like what I've seen several times on a device with moisture damage.

  Even sitting on a countertop bath during a hot steamy shower or bath can cause the trackball and keyboard problems until this THAT well dry.

  Really, it is more common than you think.

  1 the battery immediately! Do not turn on your BlackBerry device.

  2. allow the device to dry in a warm, dry place for 3 to 5 days * (see below)

  3. DO NOT "check it every day" by placing the battery in. Leave what would to dry completely. It takes time. Replacing the battery to check it can damage only (humidity + power = disaster).

  3. If the unit is hot after the drying period, let it cool to room temperature before placing the battery in the.

  * Suggestions on your BlackBerry in a warm dry place (open, with battery):

  • Place the BB in a container of dry uncooked rice, and then you can also place it in one of the locations mentioned below.
  • On top of all heat dry emitting electronic components: TV or CRT, LCD, TV cable box / Satellite or plasma monitor
  • On the dashboard of your car on a day sunny

• BlackBerry smartphone App world does not accept the password

  Hi, hope someone can help us here. We have a password set on our playbook and when using Device Manager it works fine. When we go in the app world and try and download something, it asks the user and the password but we constantly says the password is incorrect. We changed the password nothing is done. Any help would be welcome. Thank you.

  Hey hedgeyles,

  Welcome to BlackBerry Support Community Forums.

  The username and password of BlackBerry® App World would ask for your BlackBerry® ID. To help you; What is the full error message that you receive?

  Thank you.

• BlackBerry Smartphones Facebook Messages will not erase the handset

  I have a few facebook messages blocked on my device, I removed them from facebook, but they will not remove the handset.  Most recent messages have been deleted, but not the older and I need to know how to remove them.

  ~ If anyone can help I would be grateful.

  I have a Curve 3 G on O2 network

  Thank you very much

  Heather.

  This is awesome thanks it worked like a dream :-) all now missing messages

• BlackBerry Smartphones move all Contacts from the SIM?

  I'm changing to a 9700 for a 9790. I have a ton of contacts in the internal memory of the old phone and need to move all the way to the SIM card so I can pass the info on the new phone. Is there a way to copy all the contacts at once on the SIM card? Otherwise, I'll spend a week moving one by one.

  Hi jgazolm

  Welcome to the BlackBerry Support Community Forums

  Not on our smartphone BlackBerry you can not copy all Contacts from a SIM card at the same time, if you want to copy you make one because the BlackBerry address book is much more robust it will be a different arrangement with a resource person and several areas of information (phone cell phone, work phone, home phone, e-mail address, etc.) while the SIM card SIM card allows only one entry per phone number.

  KB04205 : copy a Contact to your address book to the SIM phone.

   

  You go from 9700 to 9790 option switch device Wizard will use BlackBerry Desktop Software it will transfer all your data from your old phone to the new.

  KB23677 : How do I switch using BlackBerry Desktop Software devices.

   

   

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

   

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!