BlackBerry Smartphones remove our mail from the device or server or the two lost when option OS upgraded

I upgraded my OS 9360 recently of OS 7.0 to v 7.1.0.336, 9.6.0.51 platform. Since the upgrade I have more the possibility to delete email messages on handheld only or on the server as well. I really enjoyed having the option to delete totally or just on my handheld and then discovered the mail later on my pc.

When I delete a mail from my BB, now, it just removes it from my device and the leash on the server without the option to remove it so. Can you please help me get this option back?

Kind regards
Stefan.

Hello and welcome to the community!

Please see, on your BB, here:

  • Home screen > Messages > > Options > email reconciliation

On this screen should be the ability to set the preference to "remove the ' back to 'ask '.

Good luck!

Tags: BlackBerry Smartphones

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