BlackBerry smartphones to SYNCHRONIZE OTHER FOLDERS THAN the Inbox

Hi all,

I installed a BES 4.1.6 with Exchange 2007 and everything works fine.

Now I have a problem with a user wanting to sync other file (about 10 und Inbox folder).

Now, AFTER activation, I have the BES MANAGER choose the folder redirection and select the folder that the user want to synchronize.

After 1 day only 5 records on 10 partially are SYNC and 5 others are empty. This partial 5 folders sync only later 3 days anf not 1 week or 15 days

No idea how to fix?

It is not synchronized with your email folders but pre-filling during activation after two rules according to which is met first:

To fill the messages by date, specify the maximum age of messages in days. Range 0 to 14 days. (default 5)

To fill the messages by message number, specify the maximum number of recent messages. Range 0 to 750 messages. (Default 200)

It is located on the BES itself. Example, assuming that you changed these two settings to maximum 14 days or 750 msgs.

If the user receives 1,000 messages per day it will get just 750 msgs. Not even a full day worth of messages.

If the user gets 5 messages per day that it will receive prepolutaed 70 messages (14 days x 5)

If you Installation Folder redirection before activation and you have it the messages that have been sent in the last 14 days they will get pre-filled msgs too or just new will appear.

Tags: BlackBerry Smartphones

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