BlackBerry Smartphones to transfer data to new BlackBerry10

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• Software link blackBerry does not transfer data to new Z10

  Just got my new Z10.

  My old 9800 Curve works very well.

  Installed the link.  Connected the 9800 and it created a backup file.

  Connected the Z10 and it was recognized.

  The backup file appears, can be selected and it shows 11.4 MB

  When I click on restore, it tells me it is restore, however it shows only transfer 399 k

  There is no data from the old phone appearing on the Z10 after restoring.

  Am I missing something?

  Since the Z10 does not do these basic as Outlook synchronization functions, transfer the old installation of the BB program or work with some e-mail systems, I went back today to Rogers and told them to push!

  I consider the BB 10 once again the functionality at least equal to older units.

  Having the iPhone as features are nice, having the functionality of basic business, we are used to is a must!

  Frank

• BlackBerry Smartphones to transfer data of 1 "BOLD" to another?

  The current bb9650 had a "fatal error 200". Verizon order me a new phone. I'm sure it'll be a 9650. I just downloadd bb desktop and made my initial backup. I could use the software and download the info from my current BB to the new (new to me) from BB? If so is there something special I need to do?

  9650, V5
  Windows 7
  6.1 the bb desktop software
  Verizon,
  Package data unlimited

  Boomer56, the "BOLD" they sent me a OS v6.0.  going to be a little getting used to.  Used the software and everything seems to have been uploaded to the "BOLD" new!

  Just need to reinstall BB Protect.

  Appreciate the support!

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones will not allow the new blackberry ID association

  My wife has upgraded to a new blackberry Z10 and gave me his old Blackberry Curve 9300 but it won't let me change the ID associated with the phone - blackberry there still IDS of my wife, even though she is now running on his new phone.  I created a Blackberry ID - how to do it with the Blackberry Curve instead of my wife.

  Hello andrak01

  Welcome to the Forums of the BlackBerry Support

  Please follow this Base of knowledge to solve that issue you:

  KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

   

  Let us know if you feel any problem.

• BlackBerry smartphones file transfer from device to media card

  Is there a way I can transfer all of the apps (downloaded on appworld) of my camera on my press card? I have already activated the card holder, but there is no other choice to transfer.
  And also, can I put my default media card and save all future downloads of appworld? If its possible, how can I do that?

  Pls help. Thank you!

  Hi yhayen03

  Reason why you want to transfer your press card applications, these applications must be installed on our memory in order to run on our BlackBerry. However, you can transfer your media files from your device to media card .to menory help refer this KB:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

• BlackBerry smartphones, erasing the data off my 9320

  Hello, I'm selling my 9320 to my friend and would like to delete my personal info like address email and messages etc. I do a device wipe? How can I delete my information safely without deleting apps like facebook, etc?

  BlackBerry Smartphone must be Security wiped before transferring ownership

• The old messages blackBerry Smartphones keep popping up like new with OWA Exchange.

  My account is a Microsoft Exchange account that I connect using Outlook or Outlook Web Access (OWA).  Sometimes (and I can't find a reason for it) when I reread an email using Outlook/OWA message get redistributed to the BlackBerry as if it were a new message.  Otherwise reconciliation seems to work perfectly (both delete and keep track of read vs unread messages.)  I find it very confusing.

  I tried to find some adjustments in currency options which would explain this and have not been able to.

  Any suggestions?

  Thank you

  Paul

  Hello!

  Here's an article in the knowledge base on duplicates... do not know if one of the causes/solutions are adapted to your situation or not, but it is worth your look in them.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13528&SLIC...

  See you soon!

• BlackBerry smartphones to transfer files from my computer

  I can't see my application my computers when connected by usb. I would like to trasmet files between my computer and my BB. can anyone help please.

  Hi and welcome to the Forums!

  Here is a list of troubleshooting items... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails
  KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones ONLY transfer Contacts between Blackberry's without all the data and settings again BB

  Anyone know if there is a way ONLY to transfer all my contacts from one Blackberry to another Blackberry without transferring all the data and settings to the other Blackberry with the device switch Wizard?

  Hi and welcome to the forums!

  If you have a full backup of the old Blackberry, use this .ipd file to restore only the contacts on the new device.

  If your contacts are up to date in Outlook do a one-way Outlook for contacts device synchronization.

  Thank you

  Bifocals

• BlackBerry smartphones to transfer contacts and data BB9780 BB classic

  Hello everyone,

  I would buy the classic BB and I was wondering how can I transfer all my contacts a data of my BB 9780 running os 6

  Any answer welcome

  Use the switch of the device BlackBerry app here:

  http://us.BlackBerry.com/support/DeviceSwitch/switch-from-BlackBerry-OS5-7.html

• How can blackBerry smartphones, I transfer my phone date of my return from my old Nokia on computer for my BB?

  Please help me I just a bought a BB curve and have all my content and data from my old phone which was a nokia saved on the computer and can't find a way to load everything on my new phone which is a bit frustrating because I like a minimum of 500 and it will manually be a killer?

  Nokia PC Suite export all data to Outlook and after the Blackberry with your Outlook synchronization.

• Questions of bbid to blackBerry Smartphones. I have the new SIM card, I have reset my password BBID

  Hello, I just changed my SIM card and I'm unable to access my phone (curve 9720) apparently my password / ID was incorrect. I have consulted my BB account via my PC and put (via recovery) to change my BBID password successfully. Yet when I try the new password to my BB gives me just the same message "the user name and password provided do not corrospond to a vlid BBID.

  PLEASE HELP ME

  

  Make a backup of your device using the desktop software, see this: How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Then do a wipe secuiry on your device. See: How to delete all data and applications from the smart phone BlackBerry with the optio security wipe...

  Restore your data using BlackBerry Desktop Software. Then again, log in using your new BlackBerry ID credentials. Good luck!

  PS The 9720 isn't a curve or a "BOLD" is just called BlackBerry® 9720  

• BlackBerry Smartphones device transfer old BB again 9790 wizzard

  Dear all,

  Yesterday, I used the BB desktop software to transfer settings and other things from an old phone to a new device.

  Now, I noticed that I don't get e-mail on one of the two accounts on the new device.

  Both accounts are on the new phone and has all the emails until I put in place yesterday.

  If I go into settings then mail, I have two options:

  Internet e-mail

  Behalf of the company

  When I select Internet mail asked me to enter my BB ID. Something I don't have. I've never needed to do on my old BB.

  I was in the host routing table and saved the aircraft and received an email to say the unit has been saved. I waited 2 hours, but still no new emails arrived. I did it by wifi and GSM

  Carrier = SFR, I'm English, but please do not answer in French.

  Model = 9790

  OS = 7,0 Bundle 2254 (v7.0.0.528, platform 9.16.0.57)

  There is no other apps installed otherwise than what it came out of the box.

  Remvoing the battery did not help

  I went to mobile.blackberry.com on the device, England selected as my country then it loads a page of connection in French

  Can anyone offer advice on what I should do to get this working please?

  Thank you

  leontine

  Léontine, you should now have a BlackBerryID on all BlackBerry devices, as a "unifying" all your BlackBerry device source, contact, AppWorld, Protect, etc.

  On your 9790, go to Options > device > BlackBerryID to create a.

  or here, from your PC: https://blackberryid.blackberry.com/bbid/createaccountstep2?i=3047013

  Then, you may also need to call your mobile operator and ensure that they have implemented this new device with your BlackBerry data plan. They may need your PIN and IMEI code.

• BlackBerry Smartphones, replacing it with a new device

  My phone does not work very well, so my provider will trade it for me.  I need to save my info.  I downloaded the desktop software and my info/files downloaded, but it asked me to set the new device immediately to complete the data transfer.  I can't do that because they will be negotiated there in the store, so I never have two phones at the same time.

  Is it possible to connect the new phone at a later time and get office to download the information on the device?

  Thank you.

  Hello EricaR

  Follow these instructions:

  http://www.BlackBerry.com/BTSC/KB23677