BlackBerry Smartphones trying to update my phone, but...

I have not either the upgrade icon, or 'upgrade Wireless' option under Advanced options.  Help, please!

Thank you in advance!

Cheryl

Have you tried to update via web download from Verizon or blackberry site?  I did like that even before the notification of upgrade on the storm or even before installing office.  You plug the device to your PC with the USB cable and try this:

http://worldwide.BlackBerry.com/update/BlackBerryStorm.jsp

Tags: BlackBerry Smartphones

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