BlackBerry Smartphones unable to penetrate in addition of touch screen

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• BlackBerry Smartphones unable to download apps

  Hello world...

  I have a little unusual problem, I can NOT download any application from Blackberry App World.

  When I select any application and 'click' 'Download' I wonder to accept 'Blackberry App World Blackberry payment Service additive to the Blackberry ID' and after accepting that I see "Please wait" icon for a few seconds, but after that nothing happens at all. "

  What should I do?

  Help, please

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful.

  Good luck and let us know!

• BlackBerry Smartphones BB App world and additive of service payment BB... stuck in a loop

  Hello

  I have a blackberry id. Seems to work very well. BB App world installed on my latest version of phone.

  When I click on "I agree" the dialog box disappears, but when I click on my new world «The BB App world» and BB payment service additive... "dialog box is displayed again.

  Help, please

  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones unable to use BBM

  I can't use BBM on my curve 9320 such as a message informs you that exception; java.lang.NullPointer as follows Eception Exception. What's this & how can I get rid of him?

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• BlackBerry Smartphones unable to synchronize contacts with Desktop 7 subfolers

  To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:

  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry Desktop Software, and then click Organizer.
  3. Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
  4. Click Advanced...
  5. Select the folders tab.
  6. Select the radio button to select different Sync.
  7. Navigate to, and then select the specific item to be synchronized in the list and click Add
  8. Click OK.
  9. Click OK.

  Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry Smartphones unable to download applications through BB App World

  Hello!!
  I was faced with a problem on the front of BB App World. Whenever I try to download any application through the BB App World it takes me to the download in green tab, but after I click on the tab that does nothing.
  As a result, I am unable to download any application on my Blackberry.

  Please help me solve the problem.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close.

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?

• BlackBerry Smartphones unable to synchronize old calendar appointments after deleting internet services association

  I did some research on my current number with my calendar--I delete my partner of service internet and added it (I had problems with the reception of emails) - I found the following information on the support site - I have all the old entries calendar on my blackberry - like a calendar of "default device" - is anyway so he could re - sync with my outlook calendar?  anyway for this association of device by default on the BB back to one associated with my outlook?  Cannot synchronize the old calendar appointments after the removal of a BlackBerry Internet Service association

  1. Using BlackBerry Desktop Manager clearly the basis of BlackBerry smartphone calendar data.  For instructions, see KB05340.
  2. Manually remove all the BlackBerry Internet Service [CICAL] service books in this way, all calendar entries get dumped into "default device".
     perform the following steps:
     • On the BlackBerry smartphone, go to Options > Advanced Options > service book.
     • Remove all the BlackBerry Internet Service [CICAL] service books. Eevery integration will have a named address book maintenance, integration such as [CICAL].
  3. Perform a hard reset of the BlackBerry smartphone. For instructions, see KB02141.
  4. Synchronization with PC again and it should be fixed

• BlackBerry Smartphones unable to publish on Facebook of Social Feeds

  Hello

  I have Social RSS installed on my Blackberry and it is integrated with Facebook. I can see messages from my friends through this application. However, when I try to post on Facebook, it gives an error. The error is "your message was sent NOT Facebook. The pop-up message instantly, so I think that the phone is not even an attempt to make the post. I can post on Twitter and BBM, however.

  Any help on what I can do to solve this will be good. I gave details of the Blackberry and Apps below.

  Info on the device

  Your operator: Vodafone India

  Model information and the version of the OS: 9300 curve 3G, 6.0 Bundle 1879 (v6.0.0.448, platform 6.6.0.124)

  Add top to profile you if you don't wat to type in all the time.

  Apps and free space

  File before and after a battery to remove/replace. : 41557773 bytes

  A battery pull fix your problem? NO.

  Installed apps and their version if possible. :

  BlackBerry 6.0 - 6.0.0

  BlackBerry App World - 2.1.1.2

  Blackberry - 6.0.0 Application Center

  BlackBerry Maps - 6.0.0.29

  BlackBerry Messenger - 5.0.1.45

  BlackBerry Podcasts - 1.0.0.51

  BlackBerry S/MIME Support Package - 6.0.0

  DLF IPL T20 Cricket Live - 1.0

  Endomondo Sports Tracker - 8.3.1

  Facebook - 1.9.0.28

  Formula1 2011 - 2.6.80

  FOURSQUARE - 1.9.85

  Gmail - 2.0.7

  Google Maps - 4.5.3

  Player for Youtube - 1.2.94

  QR Code Scanner FREE - 1.80

  SHAZAM - 2.7

  Social RSS - 1.0.0.57

  Address book of Xobni Super - 2.0.28.1

  Twitter - 1.1.0.21

  Who Is It - led alerts for Contacts - 2.0

  YouTube - 1.0.0.37

  The BT model/version device (you have to look at the BT device): Micro Edition Bluetooth 1.1

  
  

  Try this:

  1. Launch of Facebook for BlackBerry smartphones
  2. Press the menu button and select Options
  3. Click Empty the Cache
  4. When you are prompted to select Yes.

  After that, try to restart your smartphone and try to post something new.

• BlackBerry smartphones can not connect to Internet / locked message screen

  Hello!!

   

  I have 2 questions that I hope someone can answer.
  

   

  #1), I have a unlocked new Curve 9300 OS5, checked with my cell phone provider to make sure that everything was compatible before I bought it. My cell phone operator's cellular consumption and their internet settings etc is the same as AT & T, but I am not able to connect to the internet. The phone I bought was a phone that has been configured for use with AT & T. My operator tells me that Blackberry phones are the only phones that they were not able to get to connect to the internet, all other phones that they have had no problem with, nice huh?  I do not understand why Blackberry phones, even those which is suitable for AT & T does not connect to the internet via cellular consumption, even using the same codes, or what you like AT & T, or so I thought. Someone, can someone help me to understand this or put me in touch with someone who can, I think Blackberry would learn this so that the problem can be solved, I know several people who would have liked to have bought Blackberry phones, but decided to not not having heard about my situation.
  

   

  Locked screen message #2). I watched the video and followed the direction, made several times to ensure that I was not missing anything and I still can't display locked message to change the message resolved to plant in my message. Any thoughts on this problem?
  

   

  Thanking all in advance for your time and your help.
  

   

  Heidi
  

  #1) to connect to the Internet with a BlackBerry, you need to have a BlackBerry plan data. Without this, you will get no data service, apart from a few wifi on a BlackBerry Smartphone services.

  (#2) you are sure that the device is 'new '? That the message is displayed on the lock screen?

• BlackBerry smartphone how to move applications to the home screen?

  I want to move applications: memo and task to my home screen for quick access. Is anyway to do this?  I can only move the 'Application' icon where I want to, but not inside applications.

  Hello!

  This KB should work for you...

  • KB01771 How to reorder the icons on the BlackBerry smartphone

  Good luck and let us know!

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• BlackBerry Smartphones no data on the incoming/outgoing call screen

  Hello

  I am currently using a 9700 Blackberry on Vodafone UK.
  Platform: 5.1.0.175
  App version: 5.0.0.86 2 (1446)
  Free file (after reboot): 108346350 bytes

  A battery pull does not resolve the issue.

  This screen will appear every time that an incoming or outgoing call is found, this screen will appear when any of my themes are enabled, it's the wallpaper by default blackberry call without calling on the screen data, the call is always the successful and I can use all other functions of blackberry outside the call normally.

  

  Hello

  Did you install the 3rd party applications lately? Have you tried to remove the battery from the BlackBerry smartphone to restart? When did start to happening? Which occurred before it starts?

  Thank you

• BlackBerry Smartphones unable to take picture Bold 9780... kindly help!

  Impossible to take the picture. Through the BlackBerry. Expert s/w came to know that a file is missing, named "javax.microedition.media" and show msg "javax.microedition.media.MediaException: Unable to take picture.
  Kindly help!

  Hello and welcome to the community!

  A missing file is difficult to come back in and of itself. On the contrary, a clean reload of the OS is a much better method to retrieve it. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!