BlackBerry Smartphones update 5

Similar Questions

• BlackBerry Smartphones update Blackberry Bold 9780 without USB cable

  Hi guys I had a bold 9780 I want to update the most recent operating system, but my USB port is not working can I update by another route.

  Hi Nivesh3838

  If you want, then you can consult:

  KB15644 : how to request an update to BlackBerry Device Software wirelessly on the BlackBerry smartphone

  But please note, never carry out this OTA update without a backup of the appropriate device.

  Good luck.

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones updated my Blackberry Curve 8530 from Mac!

  I wonder why I can't update my phone with a Mac.  Is there a SOLUTION?  When I go to the page, it says that I need to have Windows Explorer. I have Safari and Firefox.  I want to download the v5.0 update my curve as the SMS feature is brutal.

  I'm also not sure about how to upgrade the desktop software, even if I downloaded it on the Mac.  Sigh... Can we say iPhone?

  Hi and welcome to the Forums!

  Sigh... If I had a penny for every time a threat to defect for iPhone launched by here... meh.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones update issues in the Facebook Notifications

  I just got an update for my Blackberry 10 and all my notifications Facebook when I bought the phone reappeard.  Is it possible to remove it at once?

  The station, click on the button at the bottom left, and then select just Facebook. Then touch and hold a date header in the hub. It should give an option to first remove. Please note that all these messages will be also deleted from your account Facebook and not only your phone.

• BlackBerry Smartphones updated BB App world... and lost all the apps?

  I had to make an exchange of phones last week.  Did this and reinstalled several applications on the new phone. Finally I was told had to do an update of the BB App world... Done this, and they are all gone now.  They are not under the uninstalled or other devices tab.  Help!

  Thanks in advance!

  Hello!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• Software of blackBerry Smartphones update freeze progress to the stage of the backup

  Hello

  IM using 9790 "BOLD" and try to update the software of version 7.0 to 7.1

  I already waited for 5 hours, but it is still stuck to the protection of data (database: service book 3 0f point 5)

  need help. pls advice

  Ahhh... now we are getting somewhere! Now follow this KB:

  • KB29522 "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

• BlackBerry smartphones updated my OS but lost App World and all of my current applications. Torch 9810. Help, please.

  I plugged my lamp to my laptop and the desktop software told me that there was an OS update (version 7.0 bundle 2406 v7.0.0.585 platform 5.0.0734). I thought fair enough - probably extra security, etc. on the new version so I advanced and loaded after doing a full backup.

  This delete all my contacts, media, app world and all the applications that I had downloaded. I did a restore but then put it back into place all my contacts and the media, app world and all applications seem to have disappeared, and I can't seem to get them or even to make global icon reappear.

  Help, please.

  I am very surprised that RIM has put an update out there that removes all your stuff off your phone without even warn that it can do?

  Thank you.

  Well, RIM develops upgrades of the OS, your mobile operator "put out there" for you to upgrade.

  And there are many warnings rich to do upgrades of the OS without first accomplishing your own backup device independent... but this is not serious now.

  1. Anywho, do... go into Options > device > Applications, search AppWorld on your list and IF it is, delete it.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Now, use your browser to go to the www.blackberry.com/appworld and download/install AppWorld again.

  Let us know how it goes.

• BlackBerry Smartphones update Blackberry Curve 8310 and lost all data

  Help, please!

  I received a text message that I needed to update my Blackberry Curve 8310 4.3 (I think).  I went to my computer and connected to blackberry.com and did the update.  The message then said that I had to update my Desktop Manager.  I've done both.  But she erased ALL my contacts and data.  No emails and worse still no address. My screen is completely different.  My Office Manager was not my old data.

  It was a bad day, has laid off and now all my contacts are gone.

  If someone knows a way to retrieve my contacts, I would be very grateful.

  Hallelujah!

  It worked!  It's a good day, found the RPI buried on the disk and retrieved.  I must somehow be saved from a month ago.

  Thank you!!!

• Problem of blackBerry Smartphones updated my device?

  Hi, I have a blackberry 8520 and I connected it to my laptop and desktop manager says there is an update to the phone so I clicked on update phone and it saved my phone then it tried to download the modules but it gets stuck to 604 of 658, it happens all the time , would be - it because im connected to a service mobile broadband? Because it's the only time his arrival

  Could be. Whenever you have problems updating your phone, it is often useful to make a gesture at once.

  First, download the new operating system on your computer and install it on your computer. Here is the download site. Once you have the software on your desktop computer (PC, right?), you can then do the update on your phone via the Desktop Manager and not to worry about connectivity issues to the course.

• BlackBerry Smartphones updated using the BlackBerry Desktop Manager - VERY slow!

  Hello

  Brand-new Blackberry.

  Updated the OS on my 8530 using the Desktop Manager software version 5.0.1 pc and the usb to the phone connector. I started at 11:00 this morning. It's now almost 15:00.

  It always shows 346 528 modules in the device software download part of the process. At this point, it's a failure... But he said not to disconnect your device... or other.  What now? Very disappointing.

  --

  Bill

  'Now for the future... ". I do NOT recommend the use of desktop upgrade of the Unit Manager, ever. It is simply too buggy and too many things can go wrong happen with which you have no control. »

  I tried the update site as you said but made the mistake of direct download instead of dl to pc and then to the phone as you said. Then... Well, I found the best way yet: I'll take it to the Verizon store and ask them to do every time. I'm a pretty grumpy guy, being a programmer and all except... I just haven't the patience or willingness to spend that kind of time with a phone. I mean - it's a phone. Really?

  --

  Bill

• BlackBerry Smartphones Update E Mail password

  Rec'd E Mail on my "BOLD" from Blabberry telling me to update my password because the Blackberry internet service were not distributed. When I go to ATT Blackberry internet service and type my password e-mail provider, I get message that password is not valid. If I go on internet to my e-mail provider I can get into my account by using the same password. Anyone got an idea what is declining.

  I get my e mail OK since I bought the "BOLD" in Nov 08.

  cordially dcpusa

  Hello

  I misread your message, delete and re-create the e-mail account on the BIS website.

  Thank you

  Bifocals

• Another blackBerry smartphones updated OS Post!

  Dear community well informed,

  I searched the database and seen several messages on the OS updates but none on my specific situation. So forgive me to see another OS question.

  I have a BB Curve 8330 with Verizon service. I recently downloaded a 3rd party app that has delivered an error message when I tried to launch. Their tech support staff told me I need to update my OS to solve the problem. I tried to do by connecting the phone to my pc and running a desktop software, but when I click on 'update my device' Desktop Software tells me "There is no available BlackBerry Device Software updates."

  Does this mean that my ISP (Verizon) did not approve the OS versions after that I am running (v4.5.0.175)? I saw a reference to some other posts to the 'portal' carrier, but I don't know what it is or how to find.

  I've seen instructions on how to bypass the thing limiting depending on carrier, therefore not need someone who repeats. Somehow, I feel like the carrier approval is there for a reason and I'm too chicken to upgrade to a version beyond this one.

  Thanks a lot for all the replies.

  Chris

  Hi and welcome to the Forums!

  The possible disadvantage only a bundle of BONES else update that your carrier is supported. Each company is responsible for all official support for their customers. Therefore, they get the OS from RIM packages and then decide if they will take it out to their customers. If the desktop, or the BB software offers an update, then it is likely that your carrier has not published a (the download portal is your source to check). But, via portals and procedures that you already know, you can install any other OS new carriers. The only downside is that your carrier may refuse to provide you with official support until you've been in return for their supported version. But, contrary to some rumors, your warranty is not voided.

  Good luck!

• BlackBerry smartphones updated phone number

  Hey guys, I know this problem has been published several times, but it seems to me that my problem is slightly different from other peoples.

  I have a Blackberry Curve 8520, I install on that Version 4.6.1.314. On my laptop, I have a blackberry Version 6 software. Im running windows 7 64 bit.

  I connect my blackberry to your laptop using the usb data cable I click on device and then update device (as seems to be the only way I can update my phone is this way). It comes up saying that the software that I have now is the latest version, even though I know this isn't. Ive also went to the blackberry website and tried to download the software from there to try and manually install but when I click on download it asks me to connect my phone, once I do that it checks with my phone and said once more no update available. If I do not connect my phone I can't go any further.

  I called my provider orange they me connected to the blackberry service, after talking with them they informed me that because I bought my blackberry of the carphonewearhouse and that sound is a SIM free (open to all network carriers) phone that I'm not able to upgrade my phone software.

  So, to summarize

  Update says no update is available with the V6 with desktop application

  Cannot manually download the blackberry Web site operating system because it asks me to connect my blackberry and then says no update available

  support BlackBerry at Orange seem to think it's maybe because my phone is SIM free

  Can you please help me as I would really like the features that the OS 5 Version and it seems to be a better operating system altogether, I know it may be a lot, but when it comes to this sort of thing with mobile phones not terrible im home.

  I could really do with some giving me instructions step by step on how to update the phone and where to get updates from.

  Thanks in advance if anyone can help me

  :-)

  Hey, it's been covered here many times.

  First, look for ANY release of carrier for the device, model 8520 you want to install.

  For example, the last official version for the 8520 comes from AT & T (v.5.0.0.822)

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  Then. First, download the file of the OS:
  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones update AND EVERYTHING to LOSE! Warnings for the updates are necessary

  I was and am still sort of next to me.

  I received an announcement / notice on my blackberry Curve today that I needed an update, now being the novice user to the technology in the sense of phone I did as he asked. I've updated, woooohoooo, fine, now my phone will be even better, right?

  WRONG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  I LOST EVERYTHING, MY PHOTOS (3 TAKES JUST 2 HOURS PREVIOUS) MY VIDEOS AND BUSINESS CONTACTS...

  So what I did? Well, first of all, I cried (it has been a month really incredibly bad), so I'm crazy and cussed and almost taken over my van and drove my phone because how I just lost all the evidence, I would need to win in an upcoming trial. I felt that all hope was lost.

  Well, instead of flipping out that I was going I thought ok, I'll call T-Mobile and speak to a REP Smartberry Blackberry, they will know what to do as always, right? Well, it was a loss of 12 minutes on hold. He said once you update, unless you have made a backup on the computer or have a memory card and saved individually for every single photo and video on what then everythings gone.

  I said I just moved last week and a half and have not been able to download my stuff to the computer and don't know where my cord is, besides I said since when do I need to download everything and worry about losing things due to an update. I update my computer all the time and do not lose photos and others.

  He said to update your BlackBerry is like defragment your computer, you will lose information. Well, I guess ignorance is a blessing because I defragment often and have never lost a file. (I know in all cases)

  Anyway that I felt that he put the nail in my coffin, he don't mind not connect me to a 'specialist blackberry' waisting their time when I don't have back up before an update. I tried to inform him that the update didn't state that I could lose all the data, it didn't care. Let's say I was a little rude with my frustrations and hung up.

  And then I contemplated driving on my new phone and then some.

  I then started my own investigations in my phone. I can't tell you how or where I found it exactly. But I found a way to cancel my download and return to my original settings.

  Well, I thought that I is not got nothing else to lose literally so I tried.

  Guess what?

  I'M A HAPPY CAMPER! No mind thanks to you, T-Mobile or Blackberry forums. But my pictures and my video evidence is back.

  And I can tell you this much, as I fear, the new update can puke!

  For the brief time I got it, he stunk. To now record videos of it tells me to insert a memory card, there is already one in there? And it seemed not so good.

  Technicians of Blackberry, creative or what you have, thanks to include a warning to your customers that they SHOULD back UP THEIR DATA before the UPGRADE IF THEY CARE TO KEEP THEIR FILES.

  IT IS IMPARITIVE FOR NOVICE USERS LIKE ME!

  Signed,

  Sighing a slight sigh of relief in Illinois!

  nothappyatall wrote:

  I'm curious. After spending the last two hours of reading more keep me normally never to read on this subject, is implemented one of the creators of Blackberry, updated, or in fact anyone involved in the success of blackberry never consult or contribute to the issues of standard users? Or is their expertise-oriented only to those also knowledgeable than them?

  Hi and welcome to the forums!

  First of all I'm not an employee of or associated products Blackberry, RIM

  I am a user of devices such as you, I

  I'm glad to hear that you did a good job on your phone! Bravo for you!

  I have two questions:

  I see two posts listed for you, both in this thread,

  "I'M A HAPPY CAMPER! The spirit of no thanks to you two T-Mobile or Blackberry forums. "But my pictures and my video evidence is back... »

  You asked for help in another forum or are you referring to this forum of Blackberry?

  Also, please, let us know what version of the Desktop Manager you have, what kind of PC or MAC, and what version of device operating system that you are using. (on the blackberry, click the icon options)

  Scroll to all on the first page, look for the version in this format vX.X.X.XXX... P; lease send it with your Blackberry model, OK? ')?

  Now second question, do you need manuals, software, or procedures? I want to assure you, that you can access all the correct information for other upgrades. If we can help you with any outstanding issues please let me know.

  A point for you to consider in the future. Just because there is a new version of the software whether 3rd party or device OS, you decide when or if you want to install it. If your phone works well, you can install if necessary when you have the time, a good backup and read about it here. If your phone does not work well (come here first) we can help you solve the two problems or say if you need to upgrade you differently.

  Yes, there are some members of staff who stop every day and works behind the scenes and with users in messages, other that expressing the frustration was there any specific information you need of them?  An article on the upgrade, or by using the desktop software?

  Thank you

  Bifocals