PROBLEM WITH UPGRADE TO WINDOWS 7, PLEASE HELP

Hi, I am in Australia and have a 64-bit HP DV7.  I did the upgrade request form, but when I put the model number in, it automatically selects the family window 32-bit premium - the problem is, it is grayed out and won't let me change to 64 - bit... I can't place the order because it's bad for my operating system. Any help/ideas would be greatly appreciated.  Thank you very much

You are more than welcome!

Tags: HP HP Software

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