BlackBerry smartphones URGENT aid NEEDS! 'Unable to connect to internet.

Hi, hoping someone on that can help me.

I have had my blackberry of the flame for about a month now, I'm with vodafone UK and my rate includes unlimited internet access. I was able to use the internet very well until two days ago, when I got a message saying "unable to connect to the internet, please try again later" I contacted vodafone to this topic earlier in the day and they were quite baffled, told me that everything on my account seems fine and should work fine. The person I spoke made me remove my service books and you sign up again using host routing table. Finally after trying many other things (pulling on the battery, a soft reset, update my SIM Card.) removing books worked service!

Now (after a hard reset I did) the phone displays the same message telling me I can't access the internet. I repeated the steps to remove my service books and register again, but it only allows me to browse the internet for a short period, until the message is displayed again?

Everything works fine... Apps, Messenger, call, send SMS...

Please if someone knows something that will help then I would be very grateful. (Also I did a full cleaning of the phone security - it did not help, the message was still displayed.)

Hi & thanks for the quick response.

After phone vodafone up (yet) I was put through to the technical support who told me able for them to update my card sim in order to correct the flaws that I needed to go into internet options, manual switch and choose a random network my phone is picked up (obviously don't pick up not vodafone). After confirmation that my sim card has been updated at the end there I then switched back to automatic in my internet settings and it told me that I have to turn off my phone and take out the card battery & sim for an hour.

After all an hour and a half, that I decided that I had left the phone long enough & tried to access internet when, surprisingly it worked! (and it's still working fingers crossed).

Once the phone was back on I received notifications informing me I was registered with the network and I should start to receive email & tel in no time... I did!

So for someone who is having the same problems or similar, I suggest the ringtone to the top of your service provider and asking them to update your sim card!

Thanks again for your response, I hope my phone WORKS now as I really like my Blackberry Torch

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones URGENT aid NEEDS! -Bold 9700

    Hello everyone,

    I am a user of 9700 in Western Australia, and I just recently upgraded my OS to 6.

    HOWEVER.

    Since last night, I was able to reboot my BB.

    Everything started after he told me to download the Setup Email application, which she knew perfectly - until he had to restart.

    I clicked restart, like you, but now my BB's STUCK!

    It bascially is found on the loading with BB logo screen and the loading bar - it loads completely full and then does absolutely nothing.

    I tried battery pulls, I tried to make the connection to the computer laptop thingy but still nothing seems to work. I also tried to take the microSD card and stuff.

    When you attempt to connect to the PC method, it worked little when he started to sync with my laptop. However, I hit a dead end when he told me to put my device password, and I couldn't do on the BB itself, it was stuck on the sync-logo screen.

    I tried different time periods for the battery grips and last night after I remove the battery for 1 HOUR - I stuck it left and in return it at NIGHT while I was sleeping when I wake up, it is still stuck on the loading screen!

    I'm at my wits end!

    PLEASE HELP ME! -I can't make anything work!

    I hope that someone out there has a solution (short of buying a new Blackberry because I can't exactly pay a new at the moment - AND I REALLY NEED MY BB for WORK!)

    Thanks for your time, everyone! Hope to hear from you soon!

    Problem solved, but I had to go about it in different ways.

    In the end I had to use my BB on my PC software (I used my Mac before).

    I found myself without downgrading the OS, then restoring everything.

    Right now, I decided to give another chance to OS 6, so hopefully things will go fine after that!

    Thank you all!

  • BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

    Hey!

    I have the 9000 "BOLD", and I have installed Whatsapp on it,

    Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

    I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

    Does anyone know how to fix this?

    Hello

    So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

     

    Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

     

    KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

     

    After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

    Try it and tell us.

     

  • BlackBerry smartphones Urgent! Need to download OS to Bold 9900

    I had issues with my Bold 9900 and ran the 'factory reset' using BBSAK.

    My phone is now blank with a white screen.

    I downloaded the latest OS for Bold 9900 (v7.1.0.2061) to my network provider (Safaricom Kenya) using this link: http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html

    However, during the launch of the installation, I get this error message: "error reading put in place the initialization file.

    Help, please!

    Disconnect your phone from BlackBerry Desktop Software, wait a few seconds and try again. Sometimes COMICS does not detect your phone on the first try; you might even have to try several times. Once it is connected, you are prompted to load the operating system that you have downloaded.

    Keep us updated on your progress.

  • BlackBerry Smartphones Garmin Mobile EU unable to connect to the server.

    Hi all!

    Sorry for the bad English, I hope you understand. I just bought Garmin Mobile for my BB 9000, installed, but the program cannot connect to the internet, it is said: "network connection not available. Please try again later. If the problem persists, contact the service provider. (Code: 405-050)

    I have an internet subscription, eBuddy both Opera Mini connected without worries. I called the support of the operator of mobile phone (T-Mobile, Hungary) and they said its because I do not have the Enterprise subscription, only instant submarines and they do not know what can I cause the sub of the company. is very expensive, its for companys, not for personal purposes.

    Do you have any idea what can do? Maybe I can connect throu Wi - Fi? Please help me.

    Thank you very much, Laox

    Dear everyone!

    First: sorry for the bad English :-)

    I have my Garmin to work. Yesterday, I did a full security check of my mobile. What does a hard reset (removed all memory of the phone) and now installed back safety record. I didn't do anything special, just started the Garmin and its worked. Why? I think that the phone can't install Garmin correctly the file downloaded, but when I deleted and has let the BB Desktop Manager to install it that everything went very well. If someone has the same problem try this option, its worth it!

    PS: of course, I wrote a letter to BB and Garmin support, but no one knew the problem...

    Bye!

  • Unable to connect to internet home with Blackberry 8900 for windows 7

    Unable to connect to internet home with Blackberry 8900 to windows 7, error = a network cable is not plugged in correctly or may be broken, tried a different cable, same problem?

    Hello

    1. are you able to use the Blackberry 8900 on any other computer?

    2 have had any changes made to the computer before the show?

    Please follow the steps in the link.

    Support for attached modem use

    http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=55C4DA5CE489E53E47CDDDB9FA0C6A59?externalId=KB05178&sliceId=2&cmd=displayKC&docType=kc&noCount=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl

    If you are still experiencing a problem, I suggest you to contact Blackberry support team for assistance.

    http://supportforums.BlackBerry.com/T5/community-corner/BD-p/corner

  • On my iMac running training camp. I get a message saying that my PC cannot find the wireless hub and it is unable to connect to internet Explorer. Help!

    Connection Wi - Fi with internet explorer 8

    I'm under Boot Camp on my iMac with OS 10.6.8. I am connected to the hub of my son-in-law over a wireless connection.  I can access the internet using Safari on the side of the Mac of the partition successfully, but I can't access the internet by using a wireless setup on the side of the PC of the partition by using Internet Explorer 8.  I get a message saying my side PC created by Boot Camp can not find the wireless hub and is unable to connect to internet Explorer.  Help!

    Hello

    ·          What is the version of the operating system running on your computer?

    I suggest you to install the drivers for the network card on the manufacturer's Web site and check if it helps.

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    See: http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows

  • My computer connects to the wireless internet, but I am still unable to connect to internet even though it is always connected to the wireless connection.

    connection Wi - Fi

    My computer connects to the wireless internet, but I am still unable to connect to internet even though it is always connected to the wireless connection. How can I solve this problem and what could be the problem?

    Hello

    1 did you change your computer, after which the issue started?
    2. during how long have you had the problem?
    3. what web browser do you use?

    I recommend to update your network card drivers and check if that helps.
    http://support.Microsoft.com/kb/283658

    Let us know the status of the issue and also please answer these questions.

  • reinstalled windows xp on dimension B110 need drivers to connect to internet

    I recently reinstalled windows xp on dimension B110, but now I need drivers to connect to internet I can record on a disc and download on the computer is it possible? Could if so someone possibly post a link here for it so that I can get my poor computer again. Thanks in advance for your help.

    I recently reinstalled windows xp on dimension B110, but now I need drivers to connect to internet I can record on a disc and download on the computer is it possible? Could if so someone possibly post a link here for it so that I can get my poor computer again. Thanks in advance for your help.

    Hello and welcome on Microsoft Answers. Click on the link below to download the drivers for your computer. Please note that once you click on the download button you will be presented with a pop-up window asking you to choose a download method. You must choose "download with my browser. Let us know if you need more assistance.
    Drivers Dell Dimension B110

  • BlackBerry Smartphones strange question need help ASAP!

    I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

    Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

    Bold_4_9900 wrote:
    Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

    This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

    We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

    KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

     

    Bold_4_9900 wrote:
    Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

    There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

    Let me know if you have any questions.

  • BlackBerry smartphones, that I need help to transfer data from a 9870 "BOLD" for a Blackberry Curve 9300 Blackberry

    Hi, I have used a Bold 9870 for a few months now. I've been saving my camera on my computer periodically. Unfortunately, it has been exposed to water the weekend and unresponsive. I transferred my acct (by Sasktel) to the Blackberry curve of my son he no longer uses. (I'm drying my "BOLD" in a bag of rice and I hope that it will work again in the coming days?!).

    My question is did anyone know how I can get all my information backups "BOLD" (contacts, emails, texts, bbm surveys) and get only their transferred on the curve that I currently use. I feel completely lost without it!

    Thank you for your time.

    Hi shelran,

    Welcome to the BlackBerry support community forums.

    It's very sad to hear of your soaked BB device. I hope it still works!

    Check the article below to learn how to restore the data on the device-

    • KB03953  How to back up and restore data to a new BlackBerry smartphone
    • KB13428  Transfer files from one BlackBerry smartphone to another backup by using the backup and restore tool
    • KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file
  • BlackBerry Smartphones Re: stuck on loading by connecting to Blackberry World

    Hi all, I was hoping someone could help me?

    I created a blackberry ID, but when I try to connect through blackberry app world, I get just stuck on a loading screen.

    I uninstalled and reinstalled the blackberry app world, I also have a different ID to see if I could connect from it, but still no joy.

    I tried the signature from a laptop instead of my phone and that works without problems, but when I try on the world of the app, I get the authentication screen, then a loading screen, but he remains stuck on this for hours unless I click the previous button, which I then the message «you must accept the terms and conditions to use this feature of blackberry app» , but I already DID. and even after having re-installed just to check, I still cannot connect.

    This means that I can't update or install all the applications and its really frustrating, I searched on here and online for an answer to this, but I just go with a lot of people asking the same thing with no solutions!

    can anyone offer some advice please, I would really appreciate it I love my phone and everything works perfectly.

    Thanks in advance,

    Emma.

    UPDATE!

    OK, so after nearly two months of research and no left and no answers of blackberry or my service provider, I finally found what I think maybe the problem for me.

    I live in a region where virtually no 3G reception, so I thought maybe it was my problem.

    So, I have linked to my aunts WiFi and hey presto, it let me connect AND let me accept the terms and conditions and download free apps, so maybe that will help someone, if you can get also a WIFI hotspot, or connect too your own internet wireless via your handset for BB, so try and access your account Blackberry ID and APP world.

    Once I had made and exception conditions, it let me access it from my laptop without connection to WIFI.

    Hope this helps you, I'm so happy that it finally works for me!

    MERRY CHRISTMAS!

    Emma

  • Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!

    Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!

    Thank you very much!

    I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!

    Cricket33

    KB10376 Remove applications from the BlackBerry smartphone

  • BlackBerry Smartphones Hi all need advice on how to transfer the address of .ipd fileon list my PC to the torch.

    Hi my name is Rema. Just got my 2nd BB, a torch to replace my old Bold.Am of 2 years already having problems and I hope someone can help.

    first of all, when I do a backup of sync, I get an error Ox80040057 Gael. I have no ide what it means

    Secondly, I can't transfer the address list in the file .ipd of my "BOLD" on my PC to the torch.

    I tried to use magicberry read and check if the .ipd document is readable.

    Please notify. Thank you.

    Have you tried using the BlackBerry Desktop Manager's restore function to transfer contacts? Check the below section of the knowledge base for more details.

    KB10339  How to use BlackBerry Desktop Manager to restore the data to a BlackBerry smartphone from a backup file

  • BlackBerry Smartphones paid for Need for Speed shift but error during download

    Hi I know this has been posted before and I apologize but I couldn't find the old post.

    I paid for Need for speed \u200b\u200bShift and it started to download through app world but there is a saying error failed to connect and now he disappeared as a "resume" in my world.

    When I find the app World app it gives me only the possibility to buy again - how can I resume the downloading something I already paid for!

    Thanks in advance,

    Mark

    Sorry worked she needed to successfully connect to myworld

Maybe you are looking for