BlackBerry Smartphones USB to PC options

I recently bought an AT & T Blackberry Bold 9900, so far, it's a great phone. This is also my first smartphone and of course my first Blackberry.

I'm having a terrible time connecting it to my computer. I downloaded the software on my computer and can connect using bluetooth but when I plug the USB cable into the computer and my phone, it will load only. What I have to change to make a connection with my computer to share files via the USB port?

The first time I plugged the phone into the USB port in the computer, the phone itself has asked me what I wanted to do, then I chose 'Fees' or something like that, I don't remember exactly... I was happy to have a new phone and was not much more attentive.

I wiped the memory clear, thinking that maybe reset this option. It does not work. Any suggestions? It's extremely frustrating, I hope it is something simple that I'm on.

Wipe the memory and reset the phone isn't all that will be a big problem for me. All that is on the phone right now is the very basic stuff, I haven't downloaded a library of applications or anything like that. Thanks in advance!

Hi and welcome to the MadSpleen85 forums!

A few places to visit: Blackberry 101    tips & tricks

Looks like you may have a problem with DM detect your device.

See these KB articles detection USB problems      BB manually update drivers

Post back and let us know how it goes.   Happy to welcome you!

Tags: BlackBerry Smartphones

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