BlackBerry Smartphones Outlook not an option during synchronization

Similar Questions

• BlackBerry Smartphones 7.1, no option to synchronize with Outlook 2010 Office Manager

  Hi all

  Need a little help.  Recently, I reformatted my system and installed Windows 7 x 64 and Office 2010.  After the installation of DM, I found that there is no option for data synchronization with Outlook 2010 Organizer.  I did a bunch of research on the internet, but most of what I found was the much older versions of DM-related or a problem where several Office 2010 is not well supported.  I also found KB02362.

  I got to step 5

  Step 5 - the MsOutlookConnector.fil file is not properly registered during installation.

  I can't find the way it suggests:

  C:\Program Motion\BlackBerry\IS71 Connectors\MS Connector\ Outlook search

  I have

  C:\Program Files (x 86) \Research in Motion\BlackBerry

  But anything that contains a Readme file and an icon.  I do not know if this is the correct path.  If anyone has any ideas, please let me know!

  I ended up uninstalling and reinstalling BB DTM a second time, then who did not work I did a repair of Microsoft Office.  After rebooting my computer Microsoft Outlook is now an organizer with content synchronization option.

  Thank you

  Mike

• BlackBerry Smartphones error 0 x 83860028 during synchronization

  I recently installed the latest update for the desktop software for my Curve 8330.  Now, whenever I sync I get the error message 0 x 83860028.  The process hangs a little, then continues.  However, I believe that the calendar is not synchronized at all.  This has happened since September 17.  I don't know if it's a bit bad data that he hangs up or a software problem.  I can't find this error anywhere. It is a shared calendar in Outlook 2007.  Vista is my operating system on the computer.  I was able to sync to the top until there. No corrections or help?

  There is no documentation on this crazy error code.  But, I think I figured this out.  I down loaded the latest version of the desktop of my desktop computer software - August 25, 2010 47 running bundle.  I'm under 64-bit Windows 7, new PC.  I received the error message 0 x 83860028.  I went in "Multimédia" and clicked on the button "reset settings".  I've reconfigured then email and calendar sync settings only.

  I then re-ran the sync and it worked.  I'm no techie, but found this with lucky.  Good luck.

• BlackBerry smartphones can not find pictures during the transfer to computer

  I have these settings on my storm. WE map media. PSG ON. MSM ON. Automatic YES MSM. When I use the software on my computer to transfer my photos from Roxio, in my view, nothing happens and I get an error message. When I look at the map support when it is connected to my computer, all I see is the music files I have loaded on it. I have more than 50 pictures that I want to move my lap top. Anyone has any ideas. Also after a photo is broken and loaded on the storm and when your research in this field and zoom in for a close can save you the fence up to as a separate peak. Thank you very much Mike

  stltrains wrote:
  When I look at the map support when it is connected to my computer, all I see is the music files I have loaded on it. I have more than 50 pictures that I want to move my lap top. Anyone has any ideas.

  Talk to your computer, close Desktop Manager and Roxio.

  On your PC, open my computer > and choose one of the removable drives, could be named 'BlackBerry' on readers, E, F, G or H, more common. Explore here to BlackBerry > user > pictures.

  ^^ Your path above could vary.

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• BlackBerry smartphones can not get incoming messages in Facebook

  I'm unable to receive incoming messages in the facebook message box. The messages are giving, but I can't receive. Ask for help!

  Hi and welcome to the forums!

  KB27993 Facebook for BlackBerry smartphones is is more updated of the new RSS

  «On some occasions, that the Facebook® for application smartphones BlackBerry® is therefore more updated news FEEDS even when a manual refresh is complete.» Users of blackBerry smartphones who not know this problem may be able to view existing comments or other profiles of FaceBook® friends".

• BlackBerry smartphones are not able to put songs on my storm... Phone not connecting

  I installed the Desktop Manager and when I click on the section media says I need turn on mass storage. I have the memory of mass, but it is not always connect. What can I do to fix this because I really want to put more songs on my phone.

  My phone is not fully install on my computer because it says there is a problem with the drivers of Bluetooth devices, I don't know what it is for, but I guess that its important. Where can I find the drivers to install on my computer?

  Any help is appreciated.

  Hello brend82 and welcome to the community of BlackBerry Support Forums.

  Take a look at this article from the BlackBerry Technical Solution Center

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

• BlackBerry smartphones can not set up synchronization with Outlook

  I just installed the latest BB Desktop Manager (4.7.0.32) but I can not configure it to synchronize with Outlook 2003. When I configure synchronization options (for example, calendar), I can select, select MS Outlook, select 2-way synchronization, select (the only user profile: Outlook), get the window "Congratulated and finally a message that translates by (in Dutch):"Cannot find the file of the table system".» And then, he returned to the window selection for apps (calendar-block-notes, etc.).

  I have the BB 8300 Curve, BB 4.5 software (on handheld)

  I found this solution that also works for DM 4.7:

  Cause

  The error occurred after the release of BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade could not remove the connectors folder in C:\Program Research In Motion\BlackBerry\Connectors. Thus, old office applications of Microsoft Outlook are saved with BlackBerry Desktop Manager 4.3.

  Resolution

  If the connectors folder is always present in C\Program Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps:

  Unregister the old ilxolkCompanion.fil of Microsoft Outlook Connector.
  1. open the prompt (run-> cmd.exe).
  2. navigate to C:\Program search in Motion\BlackBerry\Connectors\MS Outlook Connector.
  3 type the command regsvr32 u ilxolkCompanion.fil.
  4. in the Desktop Manager, Microsoft Outlook is no longer appears as an available desktop application.
  Save the latest Microsoft Outlook Connector.
  1. navigate to C:\Program search Motion\BlackBerry\IS71 Connectors\MS Outlook Connector.
  2. Enter the command regsvr32 msoutlookconnector.fil.
  3. in the Office Manager, Microsoft Outlook will now registered as an available desktop application.

  Once these steps have been completed, configure synchronization again.

• BlackBerry Smartphones Outlook calendar removed off laptop computer during synchronization

  I was snyching my blackberry with outlook on my laptop, as I had done earlier in the day very well, but the last time I did, it deleted ALL my calendar on outlook items (they are still on my blackberrry).  When I resynch again once they return to outlook.  I double checked in the Office Manager that he was set to synchronize both ways, and it is.  Any idea what I'm doing wrong or how I can get the information back in outlook?

  I fixed it this morning when I deleted the Desktop Manager and downloaded the latest version on the blackberry site.  It seems to work now.

• BlackBerry smartphones can not sync my calendar with MS Outlook

  I have a BlackBerry 8830 and am using BlackBerry Desktop Manager to synchronize with my laptop. The operating system is Vista Home and I sync with MS Outlook. I was able to sync without problem since getting the phone in the month of April. There are, all of a sudden a few days during synchronization, I get an error message Intellisync error message 'failed to complete request. In chekcing far I determined that everything except the calendar will sync. First of all, I used the original cd to 'fix' the Desktop Manager software. That did not help so I uninstalled and reinstalled the software. Which doesn't work anymore. Read the suggestions on this website I'm stuck when it comes to what to do next.  When I "view log" on the 'configuration' tab, the last two lines are:

  #-734 internal error.

  Cancelled translation.

  I came empty when I typed the internal error number in the search engine.

  I think it has something to do with a recurring appointment.

  Any help would be greatly appreciated!

  I would like to try to delete the intellisync folder and then try to synchronize again. This may or may not help. Here are the instructions:

  1. Close the BlackBerry Desktop Manager application.
  2. Disconnect the BlackBerry to the computer device.
  3. Double click on my computer > Local drive (C drive > Documents and Settings > (username) > Application Data > Research In Motion > Blackberry > Intellisync)
     • Note: If the Application Data folder is not present, click Tools > Folder Options in the upper part of the screen.
     • Click the view tab, and then click Show hidden files and folders.
     • Click apply > Ok and continue with the remaining steps.
  4. All remove in the Intellisync folder.
  5. Start synchronization BlackBerry Desktop Manager and the attempt of the device with the computer.

• BlackBerry Smartphones Outlook calendar synchronization

  I have a "BOLD" and just recently updated my desktop 6.0 software.  Since then, used to synchronize my outlook calendar.  In the synchronization section of configure, I get a (not installed) beside my calendar icon.  I have no problem of memo pad and address book synchronization but are unable to recognize the calendar.  I tried many suggestions from the online help for blackberry without result.

  Any help would be greatly appreciated that without this feature, I'll change the phones as I live by my calendar outlook for labor.

  Hi tterakita,

  Welcome to the BlackBerry Support Community Forums.

  Try to navigate to the Options-> Options-> default Services and by checking the default BlackBerry calendar is properly defined. You may need to follow this article for "message in calendar not installed in the desktop software. http://bbry.lv/aPom0K

• BlackBerry smartphones can not sync with Outlook 2010

  Recently, we have made a number of hardware upgrades on our computer and installed Windows 7 and Office 2010 about 3 weeks ago (no updates full versions). I was unable to sync my BB since then and after reading through the discussion forums have discovered that I am not alone. I downloaded the latest update of the BB which I understand would make my BB and compatible Office.

  I don't know if the problems are related to the office is not compatible and BB or if there is another problem with my computer. This is what I did and meets:

  -downloaded the version of BB 6.0.0.43 update; BB would not recognize Outlook, when I tried to organize my Contacts and address book. I tried to fix it and then uninstall then reinstall this update several times.

  -abandoned and downloaded CompanionLink; Message received error "Click-to-run Outlook has no ability to the API. You must install Outlook on your computer for synchronization. I asked for assistance from CompanionLink, but continue to have no chance. The link 'Add-Ins' in my BB Desktop Software was available when I first downloaded CompanionLink, but has now disappeared and I don't know how to get it back. I tried to fix the update of BB to see if it would solve it.

  -in the BB Desktop Software Applications tab, she says BB 5.0.0 software version 5.0.0 system and Core Application Version 5.0.0. are necessary, but it does not give me the option to install it. I thought that the updated version replaced 6.0.0.43 version 5.0.0. I don't know if this is true or if it is important.

  I don't know if there is a problem syncing between my BB and Outlook or if something else is happening. I'd appreciate any help or advice that can be given. Thank you for the advice,

  Info re: Outlook 2010-14.0.5113.5000, 32-bit Version

  Lisa

  I found a solution to this problem.

  FYI - Blackberry cannot synchronize with Outlook if Outlook is in mode "click to run. Follow the link below to get instructions on how to install a full version of Office 2010.

  http://Office.Microsoft.com/en-us/Excel-help/click-to-run-switch-to-using-a-full-Office-Edition-HA10...

• BlackBerry smartphone Outlook 2003 calendar will not sync with the storm

  A couple of weeks my Outlook calendar (2003) has just stopped syncing with my Blackberry Storm. I have Vista. I was on the phone with Telus and they tried to help me, but nothing has worked.  I downloaded the new software for my Blackberry; I rebooted the Desktop Manager (version 5); I recharged Outlook. I tried to synchronize just a few days.   I loaded the Desktop Manager on another computer and that no longer works.  Tasks and Contacts will be synchronized, but not the calendar.  It turns on, said "wait a minute", and then stops without doing anything.  No error message.  After reading the other rivers, I wonder if the AEFI is corrupt (but have no idea what it is or where it is).  I also noticed that I have more "default device" as one of the options 'Send' - just Facebook and my email address (but have no idea how to get this option).  I worked on it for hours without success.  Any help would be appreciated.

  I finally called the Blackberry technical support service and they solved my problem.  I had remove databases (because there was probably a corrupted entry) and remove the books of CICAL service on the device.  Thanks for the comments.

• E-mail blackBerry Smartphones Outlook and BB not wireless sync. The BES.

  Hello

  I recently changed from seven years of Windows Mobile to BB. I am on a BES and the changes I make on the prospects to your desktop or Blackberry (Bold) are not synchronization in both directions. It's frustrating. My COMPUTER helpdesk advised me to "clean up" the BB a couple of times and we did it. Also my manager office of BB is not configured for synchronization as by their advisor who they explain everything is wireless.

  It of frustrating and makes me think how it was easy with Windows mobile. Help, please.

  Thank you.

  Your BES admins should work on the issue of synchronization.

  For the issue of the separate boxes of Messages, see this...

  By default, BES email is made only in posts emails BIS icon/App are placed in their own icons, but they are still contained in the main Messages application. This is how it works by default. It is not redundant - rather, think that Messages like the Tote place, with the BIS independent icons being a filter, traction (from message) to them only messages that relate to them... but if you act on an e-mail (read, delete, etc.) in one, the change will be reflected in the other.

  Your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  Or you can get the application to empower BES Inbox. This solution costs (per user), but does not require a change at the server level and affects only a single user.

  • http://www.getempower.com/Empower_BES_MailBox.php

  Neither solution would do anything on Messages - will continue to contain what it contains today. All they will do is activate an additional icon on your home screen that is a filter for your BES emails only. You can hide or move the Messages icon/app out of the way, but beware - there are more that just the emails that arrive in Messages... it will come a day when you have a new message indicator and only by digging through Messages that you will be able to find this message.

  Or, if you have the correct device OS version (I know for sure it works on 5.0.0.32 8 of the storm), the device gives you options for what to display in Messages and you can remove BIS email accounts.

  I hope this helps explain how it all works!

  Good luck!