BlackBerry Smartphones webmail DNS record

I have a client who directs all the emails to Godaddy first then appears to their Exchange Server.   This has been implemented by their previous computer and not my level.

The problem is that when you configure a Blackberry via BIS device, it will automatically detect the Godaddy account and configure using IMAP.  Once the Exchange POP server emails, the Blackberry never receives emails.

The solution I found is to enter an incorrect email address, which will fail then, and then manually enter the information in Outlook Web Access.

How does BIS detect the account Godaddy?  Via webmail DNS or MX records?

Hi ptsolutions,

We use the MX record to find the e-mail server.  However, you can perform an advanced integration so that it points to the Exchange pop server.

http://www.BlackBerry.com/BTSC/KB15045

I would like to know if it works for you!

Tags: BlackBerry Smartphones

Similar Questions

  • Applications blackBerry Smartphones to be recorded in the internal storage card or media other than RAM.

    Hi guys,.
    IAM hrdware configuration set with hand torch
    512 MB of RAM
    4 GB of storage internal

    If I install any appps blackberry app world are those get saved in the RAM memory, which reduces the speed of the aircraft, to help me how do to install applications to the media card or internal storage

    Thank you best regards &,.
    Sandra

    Hello!

    There are three types of potential memory on a BB: 1) application memory, the device memory) 2 and 3) Media/SD Card Memory.

    Application memory - it is the most important; It is protected (not available to the user), dedicated and (fixed size) space as the destination for the installation of applications (more a few storage applications, overhead and other costs). You can't touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can install only here... There is no other choice.

    The device memory - it is space on your BB you can touch these files, images, media, etc. In general, it is not very big, but it is available.

    Memory card SD/Media- is what it says... your SD card to store files, media, photos, etc.. It can be as large as your BB OS can support... see this KB:

    • KB05461 Sizes of card MicroSD taken in charge by the BlackBerry device software

    On some devices/OS levels, you can see 'Free file' (Options > status), I think this is equivalent to AppMemory. You can see on other devices, all the memory usage levels three (Options > memory). Here are some tips to use:

    • KB02843 What is the function of low memory manager on the BlackBerry smartphone
    • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
    • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

    Finally, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

    In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

    Good luck!

  • Made blackBerry Smartphones voice note recorder stops after 5 minutes

    Hello

    I'm on Blackberry "BOLD", is there a way to increase the time of voice recorder notes more than 5 minutes. It is frustrating to think blackberry finish meeting in 5 minutes.

    I need to increase it to 1 hour.

    I'm confused... once again, the answer is in your other thread. Please work there, not here...

  • BlackBerry Smartphones the current record access denied on synchronization

    I have an 8330 with OS 4.3. When I try to synchronize with MS Outlook 2007 address book and calendar, I get the following message: "the current record access is denied. Validate your permission to access the folder.

    How do I do that?

    Hello

    Knowledge Base:

    http://www.BlackBerry.com/BTSC/articles/510/KB14749_f.SAL_Public.html

    Please let me know if it helps!

  • When blackBerry Smartphones are the recorded Notes?

    I recently learned that I can make a note during a call on my "BOLD".  It was shown in a video how I could press the menu key during a call, select Notes and type a note, for example a phone number or address.  I can end the call, out of the note, while I wonder if I want to save or delete the note.  However, if I select Save, I can't find the note!  These notes should not be confused with the Notes in Notepad or voice Notes - it's different.  Does anyone know where these notes are once they are saved?

    When you look at your call log, you can highlight the name/number, press the menu button, choose View history. Next to the date and time that you were on the phone with the person you'll see a paper icon. If you press the menu button now you can change the Note or call log which notes down in front

  • BlackBerry smartphone how to record a birthday?

    Please tell me the steps from the menu that I should follow once I go to "calendar" on the day of the specified month.

    I would recommend your address book/Contact for this user, open > Menu > edit and scroll down to the bottom and put the anniversary there.

  • BlackBerry smartphones can not record memos

    When I press SAVE in the menu for Memo Pad, my BB returns to the application of the memo but I just wrote and tried to save the memo disappeared. It seems not have been saved, either, because I can't find it when I search. I have a BB 9530 Storm 5.0.0.32 8 running.

    I recently did a cloth with application to solve another problem.

    Hello

    My first suggestion is that you upgrade since. 328... so it is more recent. Indeed, a carrier comes de.1005 (I think that it is at this level)... much higher que.328.

    Good luck!

  • Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

    My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

    Hi Bbnoviceja

    Welcome to the Forums of the BlackBerry Support

    Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

    KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

     

    Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

    KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

     

    Or:

    KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

     

    Try it and tell us if you feel any problem.

     

  • BlackBerry smartphones ~ a HELP of EMERGENCY NECESSARY ~ Folder Redirection only shows Desktop - no box to letters or records

    Hi all.  I need help as soon as possible please. I have searched, but probably did not use the right conditions to refine what I was looking for.  But I need someone who can help as soon as possible.

    I have a client with a Bold 9700, I've updated since a curve 8230-, but had similar questions.  In any case, the customer has several folders and rules in Outlook 2007 to move the items in those folders.

    The problem: when I navigate to Options > e-mail settings > Folder Redirection - shows desktop only and it is not extensible.   If I choose to view the folders, I see that browser and nothing related to Outlook folders.  We use the synchronization for ALL wireless and DM is not available for the Office of the customer. (yes I know...)

    What I tried:

    Activation of a new device.

    Remove CMIME and sending Service books.

    Updated the encryption key

    I checked the BES (5.02) to display the parameters of Redirection of customers, I can see the folders and that they are selected, but not on camera.

    Please... Please... Help!

    And thank you for all the suggestions.

    Hey Dare2Be,.

    Welcome to the community of BlackBerry Support Forums.

    Follow these steps to recover the files on the BlackBerry:

    1 wipe the BlackBerry smartphone. Options > Security Options > wipe handheld

    2 remove from the BlackBerry Enterprise Server BlackBerry smartphone user account

    3. When you are prompted to delete the information form that is associated with the mailbox, select Yes

    4. Add users of BlackBerry smartphone on the BlackBerry Enterprise Server

    5. set a new password for activation

    6. do a new Enterprise Activation.

    Once activation is complete, you should see once more records.  Let me know if you encounter any problems.

  • ID blocked BB blackBerry smartphones

    Hello

    I tried to access my world of bb in vain, because my bb ID is blocked. I tried several times to ecover, but system kept sending the password on the account that I can't get access.

    Can someone tell me how to solve this problem? I have a BB 8520 curve

    Thank you much for the help

    Hello

    For security reasons, password reset emails never reach the BB itself. So, you need to separate access to this email account to receive and treat the password reset.

    If you used the e-mail account is also available (for example, GMail, Yahoo, etc.), and then simply use a browser/PC and their webmail interface.

    If the email account you used is only accessible through the BB (hosted @carrier, @bb, etc.), then you need to apply a rule to redirect on that account so that you can receive email elsewhere (for example, GMail, Yahoo, etc.):

    • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with
    • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address

    If you really have no way to access this email account, or if the e-mail account has been deleted, then you are stuck... and must make a decision...

    If you have no AppWorld or other files that you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

    • Be sure to check the link in my sig auto on this post... you need to be sure you have a good local backup on a computer
    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    If you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your purchase records BBID/AppWorld prerequisites.

    Good luck!

  • E-mail blackBerry Smartphone Accessing account telephone e-mail settings and BBerry

    My problem is with my Blackberry Torch 9810 e-mail accounts. I have two accounts and it doesn't seem to work. I tried to access my accounts but now get a login to the screen of Bberry with [Personal Information deleted] ID and ask for password. I never have that in place. When I use the 'forgotten password' button, I get a message that reset instructions were sent to [Personal Information deleted] I have no idea how to do to access this account. Can you help me?

    If BB ID is, as you say, new for you, then someone has configured this device with a BBID, and you can or don't want that. BBID is used to help to be sort of a "single sign on" to many things... BIS configuration, BBM, BB Protect email, etc. If you have not created this ID from BB, while you should really do is delete and create a new brand for yourself, that you store the credentials for, as you will need it from time to time (as you do now).

    To remove the unit BBID and then create one for you, you must WIPE totally clean unit... This will make the device as it was brand new, so all the data and the applications that you have installed will be gone.

    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    Make sure that you have good backup of everything, as you need it - you can find the backup instructions in the auto-sig on this post.

    But, if there is a chance that this BB ID is indeed something you created, but simply forgot, then you can try to get back into it. To do this, start first with them please:

    • KB28685 How to reset the BlackBerry ID password by using the password recovery question
    • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
    • KB26361 How to change or reset the BlackBerry ID password
    • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
    • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

    If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should help you regain access to your account ID from BB, even without the issue of recovery or password (Please read them all carefully to find the section you depend on).

    However, if you do not have access to this e-mail account, or if you have never successfully validated your BBID account, then your challenge is much larger, and you have a choice to make depending on your situation:

    1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:

      • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
    2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

    Good luck!

  • BlackBerry smartphones to create a new blackberry i.d.

    Hello

    is it possible to create a new i.d. blackberry on a blackberry that has a defined i.d. blackberry already.

    the identification of blackberry is blocked cos pin was put in the wrong and email recovery does not seem to work, so I want to create a new identity for blackberry

    Hello

    Although it is possible to create a new ID of BB and move your BBs on the new BB ID association, the "cost" is that you lose all your pre-registrations AppWorld, including purchased applications. There is no automated method to move data to the new ID... BB it would need human intervention on the EDGE to migrate records to a new BB ID AW.

    If that is all very well, so here's what you do:

    • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

    When you have finished the WIPE, the BB should restart... as it happens, you will be prompted for BB ID... While you use the selection to "create new".

    But...

    speedy1zn wrote:

    email recovery does not seem to work

    I've seen reports of this email recovery take up to 2 hours to get through (due I think to the backlog related to the publication of polls BBM 7). Also, you must have access to this account other than your BB email, webmail, PC/Outlook, something; for security reasons, the password reset e-mail is not distributed in the BB, any e-mail account is used.

    Good luck and let us know!

  • BlackBerry Smartphones email works, but not with BlackBerry

    Hello world

    I came across a rather strange problem, after some extensive research, I can't find any solution so I came here to ask if anyone can provide all the answers to this.

    I have my own email [field] and it works great, reception/sending emails emails and it works with my office etc. outside my BlackBerry - I go in BlackBerry email setup and enter all the details of the email, and it says

    'Not found e-mail address field. Email address * is not found. Please veryify that... »

    I checked the area and of the box DNS/MX records - all seem to be well (apparently), as the works of e-mail with Outlook and I can access webmail very well...

    It all started a week before, I don't know why!

    Hello

    Thanks for your help - the problem has now been fixed.

    I think the problem has to do with DNS records that I did a Checkup and Diagnostics said that the Reverse DNS was not correctly install, and after some research, I've added a PTR to the mail server.

    p. ex. x.x.x > mail.x.net

    mail.x.NET > x.x.x

    When I sent a message to my desktop client to another e-mail address, he said that my email has been updated with the index etc. As the spam filters recognize not (very probably) where my mail came, and this is probably the question with setting up email to work with the BlackBerry!

    Everything works now, probably a problem common among others - thanks for your help, much appreciated.

    Khyshen

  • BlackBerry Smartphones not receive emails on my BB Gmail :(

    Hello today I install both my Hotmail & Gmail on my BB Bold 9780 accounts. I received the confirmation emails "Activation on the server" in the two accounts on my BB so I assumed that everything has been done successfully. Fake! Hotmail works very well. I am able to send & receive the BB with no problems & receive emails in both my Inbox via hotmail.com & on my BB. However, the Gmail account, is another story. I am able to send using the my BB Gmail account & I get in my Inbox via gmail.com only! I sent emails at random my gmail.com Inbox just like a test & still only received in the Inbox via gmail.com & not on my BB. I don't know why were there to Gmail security changes that can cause this problem? Any help would be appreciated as my Gmail account is my main account for business related emails so I always need to be connected. Thank you.

    Hi Ms_SoSo

    Please try this sequence and see if that helps.

    1 - first record your PDA to your network.

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • You expect a registration messages in your Inbox messages.

    2 send your Service book

    • KB02830 Send the directories for the BlackBerry Internet Service
    • Wait until you receive the registration for each email message on your message box

    3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

    Try it and tell us.

  • View blackBerry Smartphone email problems

    I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

Maybe you are looking for

  • Firefox crashes when opening PDF files. fix as soon as possible

    So as to access the PDF links Firefox and system both crashes many times and Firefox is not able to display PDF files. Please check why Firefox cannot display a PDF file

  • Satellite Pro A60: I want to replace keyboard

    Hi allI want / need to replace the keyboard of my A60 because it has available to the United States and I want to as the Germany. Will be further models Toshiba keyboards, and if so, what are the possible exchange candidates. Thank you, Robert

  • Setting up the calendar

    I want to see and share a calendar on our imac, two iphones and an ipad. I tried to adjust icloud as the default and disabling of Yahoo, but I don't get the same choices on all four devices. I get several errors whenever I open the calendar on the de

  • disable the firewall for Spades?

    But if you do that you are not protected. Do you suppose turn off while you are playing, then turn it on again when done? Looks like a solution and not a solution... other suggestions?

  • Call for low quality Xperia Z5 Vodafone operator

    Hello I have a Xperia Z5 with the latest fw 32.0.A.6.200 and with the operator Vodafone It sometimes happens that the call of my daughter with a Z3 Xperia with Vodafone, the stars appeal with excellent quality, very high and really clear, crystalline