BlackBerry smartphones where is the Blackberry Desktop Manager

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• Smartphones from blackBerry Desktop Manager "disconnected" and I cannot get rid of the error message

  I just bought a Blackberry Curve 8530, running v5 software, my computer is Windows 7. I installed the 501_b073_multilanguage software that I downloaded from the site Web of Blackberry. When I run the Desktop Manager I get this message: "Before you start, check that your current BlackBerry device is connected to your computer." Troubleshooting functions I've seen on this forum: many tips (ones I've tried is below). One in particular, that I can't do is "Office Manager shows"off". ".
  -Make sure that the user has entered in the Desktop Manager and select options > connection settings > detect. »

  ... because I can't get rid of the error message dialoge box, and I can't click on the menu options in the BB Desktop Manager.

  I tried the following:

  • uninstalled and reinstalled twice - 2nd uninstall was a "hard" uninstall where I deleted the registry files by hand
  • installs the cable to the USB port at the back (after having tried both ports at the front) of the computer
  • rebooted the computer several times
  • hard starts the phone by removing the battery
  • plugged in, removed and replugged in the phone.

  Also:

  • The phone is properly install when I plug it in, but the software still does not seem to see it.
  • In Device Manager, the BlackBerry appears under portable devices. Double clicking on it gives me the message "this device is working properly." of reassurring.
  • The Com1 port is working properly, according to Device Manager.
  • A double-click on the icon of the Device Manager to get the properties indicates that the Com1 port is "disconnected" - when I try to set it up, it appears just back to the disconnected state.

  If someone has an idea or something that I have not tried, I'd be happy of course!

  Thank you!

  K

  

  

  Good, people, after a phone call from 3 1/2 hour with a (very patient) phone support person to Blackberry, here's what I learned.

  You can check your drivers USB in this way:

  1. Plug your phone into your USB key. Assuming that your Blackberry is "seen" by your computer...
  2. Go into the Device Manager on your computer (Panel)
  3. Expand the Universal Serial Bus controllers at the bottom of the list item
  4. Right-click on the BlackBerry smartphone, and then select Properties
  5. Click on the driver tab
  6. Click the driver Details button
  7. You should see a driver. I saw two. The one like the BlackBerry is the RimUsb one.

  So here's what NOT to do: we threw any driver who has been the "extra". This actually made using my mouse and keyboard cannot, because they are USB and my poor husband has sent in the basement to find a million-year-old keyboard (and mouse) with the old fashioned type of connectors (PS2). Bleh. Don't, don't.

  Here's what I did that worked (not saything this will work for you - it changes the registry to a backup system with this backup and restore if you are nervous about this kind of thing):

  1. On the start menu, choose run and type regedit into the registry editor.
  2. Follow this path to the file: HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, computer, class
  3. Click: {36FCE60-C465-11CF-8056-4445535400000}
  4. If there is an article called law "UpperFilters", delete it. (See photos)

  Hope this helps someone.

  Karin

  First photo: Watch 'before '.

  

  Second picture: displays the full path of the file and 'after '.

  

• BlackBerry smartphones refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager?

  Can anyone help?

  I get the error message:

  The Calendar database are not available for synchronization.

  For help to resolve this problem, refer to KB19454 in the Knowledge Base of BlackBerry Desktop Manager.

  So I went to: http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB19454&slic...

  and then went to applications on the Terrain but I can't see any PIM that correspond to the calendar, Contacts, Notes and tasks.

  No one knows who actually PIM applications must be installed for DTM for mac to synchronize the calendar, Contacts, Notes and tasks and where I can get them if they are not in the list applications?

  Thank you very much

  G

  I just found a solution: http://supportforums.blackberry.com/rim/board/message?board.id=blackberryformac&thread.id=2610&view=...

  Woks perfectly now! Yes

• Smartphones blackBerry DESKTOP MANAGER AND APPLE LION DOES NOT - COME ON BB: the SORTING

  There is a clear problem with BB desktop manager and the LION from Apple.

  In my case, the sorfware installation fails (even if you can find then on the applications). Then it is unable to download updates or fails to synchronize. It is a common and widespread problem.

  BLACKBERRY KNOW THIS PROBLEM FOR SOME TIME AND DO NOT REACH THEIR CUSTOMERS.

  They can feel it stop somehow customers migrate to the iPhone. This isn't the issue. More and more business customers (like me) are turning to Apple computers. If they (at least for the moment) that BlackBerrys are not suitable to great problems have, then the move will be also with our desktop phones. I don't want that I feel that the BB Torch is a business phone much better.

  THE UNWANTED PRESS AND YOUR SHARE PRICE ARE SURELY ENOUGH INCENTIVE TO GET THESE ISSUES SORTED OUT...

  PLEASE DO.

  Hey sjhtorch,

  Thanks for the quick response.

  I suggest to uninstall the BlackBerry Desktop Software, and once it is deleted.

  Search for the following files and delete these:

  /Library/receipts/blackberryvspdr.pkg
  /Library/receipts/blackberrydesktopmanager.pkg
  /Library/receipts/blackberryframeworks.pkg
  /Library/receipts/blackberryusbdriverint.pkg
  /Library/receipts/blackberryvsp.pkg

  / Library/Application\ Support/BlackBerry/BBLaunchAgent.app
  / Library/Application\ Support/BlackBerry/IPModemPasswordDialog.app
  / Library/Application\ Support/Blackberry/BBLaunchAgent.app
  / Library/Application Support/BlackBerry

  / Library/Modem Scripts/RIM IP Modem.ccl

  / Library/Frameworks/RIM_VSP. Framework
  /Library/frameworks/RimBlackBerryUSB.framework

  / Library/Preferences/com. RIM.vsp.plist
  / Library/Preferences/com. RIM. RIMBBVSP.plist
  / Library/Preferences/com. RIM. RimBlackBerryUSB.plist
  / Library/Preferences/com. RIM. RimLaunchAgent.plist
  / Library/Preferences/com. RIM. BlackBerryUSBDriverInt.plist
  / Library/Preferences/com. RIM. RIMBBUSB.plist

  / Library/LaunchAgents/com. RIM. BBLaunchAgent.plist
  / Library/LaunchDaemons/com. RIM. BBDaemon.plist

  / Applications/BlackBerry Desktop Manager.app

  /Users//Library/Application Support/BlackBerryDesktop/.
  /Users//Library/Preferences/com.rim.blackberrydesktopmanager.plist
  /Users//Library/Caches/com.rim.blackberrydesktopmanager
  /Users//Library/Preferences/com.rim.RimLaunchAgent.plist

  /System/Library/Extensions/RIMBBVSP.kext
  /System/Library/Extensions/BlackBerryUSBDriverInt.kext
  /System/Library/Extensions/RIMBBUSB.kext

  Empty the trash, and then restart the Mac.

  Download BlackBerry Desktop Software from www.blackberry.com/desktop and try to install it.

• Why is the main Menu on the BB Desktop Manager BlackBerry Smartphones lack email settings?

  The image on the screen for the BlackBerry Desktop Manager, as described in the User Guide, shows six options on the main Menu.  On my BlackBerry Storm 9530 Verizon, when I go to BB Desktop Manager (4.7), I see only five options.  One that is missing on my device's e-mail settings.

  Anyone know why?

  This icon appears only if you have installed using the BlackBerry Enterprise/redirector option during installation. If you have installed using the Internet Service so you don't get the e-mail settings icon.

• As part of the Blackberry Desktop Manager software blackBerry Smartphones calendar

  Hi all

  It would be a good idea to have the BB calendar as part of the Blackberry Desktop Manager software, then head of could be made on the PC and then synchronize with a BB or vice versa all.

  I don't have a company server, simply old MS Outlook on my PC.

  Kind regards

  Leslie.

  Hello

  As what I suppose be a business strategy, RIM specifically does not provide a PIM/Organizer with their software. Rather, they provide guidance to PIMs different so that the user has the choice as to which PIM they prefer. See the matrix for which PIMs are supported by different versions of the RIM DTM software:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12268&sliceId=1&docTy...

  BES is not required to synchronize a calendar with a BB. Indeed, you can synchronize with the tools available today, two-way calendar, contacts, email, etc. etc. etc.

• Zone blackBerry Smartphones changed after connects to pc with the bb Desktop Manager

  Hello. Everyone. My bb torch is still change zone eniwitok-12 in area of Beijing while that connects with the pc using the bb Desktop Manager. How it can be fixed? Anyone know this questions.

  Yes, in the BlackBerry Desktop Software, there is an option to ' day of the date and time of the device ' on connection.

  Disable that.

• Problem installing the blackBerry Smartphones Blackberry Desktop Manager 5.0 syncronization

  I just installed Desktop Manager on a computer running XP. It loads well, but when I try to set up the synchronization that it crosses all the way says congratulations you have configured the product, and then you click Finish and it is said that another system has not been selected. I tried uninstalling and reinstalling, but it doesn't work. Any help?

  Hi and welcome to the Forums! I can't tell if you tried this comprehensive procedure yet, so I'll give it to you to try...

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • http://NA.BlackBerry.com/eng/services/desktop/
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Smartphones is it possible to see my phone numbers and addresses I saved in the blackberry Desktop Manager

  I know it's maybe a silly question - but I was finally able to download the blackberry Desktop Manager and then back up all the data from my blackberry to my computer via Desktop Manager.  For my own peace of mind, I would like to see some of these data (addresses and phone numbers) just to make sure I did the back up properly.  Is this possible?

  Well, your confidence level in the backup process is your own to define. Maybe if you start the restore process, but do not actually run it, DTM might give you indications of what it contains. I agree that I saw the posts of others who say that the backup was useless... but I have no way of judging if their characteristics are identical to yours.

• BlackBerry Smartphones where is redirector BlackBerry Desktop Manager 5.0?

  Hello

  I have used to have DM 4.7% and the redirector it contains. But after installing the latest Desktop Manager 5.0, I can't find more redirector. Could someone let me know where it is? I need to redirect emails from Outlook/Exchange to my BB Bold 9000 server work.

  Thank you.

  Update:

  I finally find why it was missing the redirector. During the installation of BBDM 5.0, I have to select the device was connected to BES or redirector. If I select "personal e-mail configuration", there would no redirector. That's all.

• BlackBerry Smartphones that do the steps, I need to upgrade to Blackberry Desktop Manager version 4.7 to v5.0?

  Should a. I uninstall Blackberry Desktop v4.7 before installing v5.0?

  Or

  B. simply upgrade to Blackberry Desktop Manager v5.0 without uninstalling version 4.7

  Thank you

  

• BlackBerry smartphones can not hit 'start' button for media manager (in the BB Desktop Manager)

  Hello

  I'm having a major problem. I can't click on the 'Start' button for the Media Manager when I go into the BB Desktop Manager. I tried to reinstall Desktop Manager & all other items several times. I removed the battery. I also put my memory options for my storm as:

  Media card support: on

  Encryption mode: no

  PSG: on

  Mass storage support: on

  Auto enable mass storage Mode when connected: Yes

  Could someone help me please? I can't transfer ANY media be it because of this problem!

  Hi and welcome to the forums!

  Without starting the desktop software or the Media Manager, connect the USB cable and the PC the storm.

  Open my computer in Windows. You see as a removable media card?

  If Yes, you can "drag and drop" files on the card out of holder on the storm.

  To correct the media manager please specify the following:

  PC, operating system (if vista 32 or 64)

  The version of the currently installed software.

  You have problems with the backup or sync Desktop Manager?

  Thank you

  Bifocals

  Don't forget to adjust your thread.

  Put the check mark in the green box containing your answer! Thank you

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• Smartphones from blackBerry Desktop Manager Version 5 desperately!

  My laptop crashed by a virus and I had to reinstal the OS.  I lost my Blackberry Desktop Manager with everything else.  I tried to download it from the Blackberry site, but now they have only a link to Version 6 who won, sync t with my Agent's Office Organizer. Where can I get Version 5?

  Hey henrybliss,

  Welcome to the community of BlackBerry Support Forums.

  I'm sorry, but that the latest version of BlackBerry® Desktop Software is available for download.  Go to www.blackberry.com/desktop

  Let me know if you have any other questions.

  See you soon.

• Starting Smartphones blackBerry Desktop Manager

  Hi, can someone help me change my configuration where Blackberry Desktop Manager startup now upward automatically when I restart my computer to start up when I run it manually?   Thank you.

  On your PC, open the control panel > Add/Remove programs and select the Desktop Manager installation. Click change or Remove button and in the Setup, uncheck the option to automatically load.

  If this does not work for you, remove DM at the same place and reinstall it in the change at the end of the installation.