BlackBerry smartphones can not hit 'start' button for media manager (in the BB Desktop Manager)

Hello

I'm having a major problem. I can't click on the 'Start' button for the Media Manager when I go into the BB Desktop Manager. I tried to reinstall Desktop Manager & all other items several times. I removed the battery. I also put my memory options for my storm as:

Media card support: on

Encryption mode: no

PSG: on

Mass storage support: on

Auto enable mass storage Mode when connected: Yes

Could someone help me please? I can't transfer ANY media be it because of this problem!

Hi and welcome to the forums!

Without starting the desktop software or the Media Manager, connect the USB cable and the PC the storm.

Open my computer in Windows. You see as a removable media card?

If Yes, you can "drag and drop" files on the card out of holder on the storm.

To correct the media manager please specify the following:

PC, operating system (if vista 32 or 64)

The version of the currently installed software.

You have problems with the backup or sync Desktop Manager?

Thank you

Bifocals

Don't forget to adjust your thread.

Put the check mark in the green box containing your answer! Thank you

Tags: BlackBerry Smartphones

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