BlackBerry smartphones where my BBM is gone?

When I bought the phone BBM was fine, I added a few friends and I could see profile pictures and everything was fine... so I decided to pass the data of my "BOLD" and I did, I couldn't see all of their profile pictures in BBM more, now I can't find BBM on my phone anywhere , I can not send or receive any masseges BB... its in the list of applications, but not on the phone

Help!

omxter wrote:

You should try to reinstall by deleting the list of applications, then re download it from the homepage of the blackberry.

You can double-check with Jsanders.

Agreed.

I would say this: use your BlackBerry Messenger feature to back up your contacts, you have now, and also, do a full backup using the Desktop Manager. (Cela by pressing the Menu key > Switch Application and find the icon in the BBM Ribbon bar).

Then, go to Options > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.

Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

Finally, use your BlackBerry browser to go to http://blackberry.com/messenger and download/install again the Messenger application.

After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.

Tags: BlackBerry Smartphones

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