BlackBerry smartphones will not receive mms or sms

Similar Questions

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not send MMS on my phone, can receive but not send.

  I have a BB Curve on the US Cellular Network and I can receive MMS messages, but I can't send them, service books and stuff and I can't seem to understand. I had a BB with VZN curve and it worked, my roommate has this phone and our settings are the same. I'll try the technicians of BB, but who knows, can someone help me please?

  Well to all of you who wonders, I got it fixed. I called my suppliers help tech blackberry once more and they forced me to access my phone via this strange number and come to find out the store, I got fat fingers the number of departure of mms... I changed it and it works as advertised...

• BlackBerry Bold 9650 Smartphone will not receive emails from one of my mailboxes.

  Update from last week, and then an e-mail address will not work.  When I contacted the server provider, they gave me the server to use, port, etc..  but I can't change these on my Blackberry.  (Or may not know where to do it).  When I remove and add the email address, it won't give me the opportunity to put the popmail address, or designate the right server and port.   Tried to do it on the computer but the phone won't allow me to do so.  Someone knows how to fix this?

  Hi wilk123,

  Try to enter the parameters of advanced integration when setting up your e-mail address in the e-mail on the BlackBerry or on your BlackBerry Internet Service account settings.

  http://bbry.lv/qN1SGz

  http://bbry.lv/ou9ZjH

• BlackBerry Smartphones has not received SMS after upgrade to OS6

  Hi, I wish someone could help me on this point, since I called CELCOM several times already, but the problem still there.

  3 days ago I just upgraded my 9700 to OS6. Before the upgrade, for SMS, I was 3rd party to use applications: CRUNCHsms, after upgrade, believe that I received a few SMS from notification to my BB screen he showed. But I can't open the sms because it says there that CRUNCHsms cannot operate in OS6. So, I just removed the apps.

  The problem here, it's my phone can not always received any SMS even after I removed the CRUNCHsms apps. I tried texting on my own number of testing and a few of my friends and what happen is, my friend may receive the sms me, but my phone can't receive SMS. I tried to remove the SIM card and put it on another phone, and it can work normally without problem with send-receive sms.

  -I can't receive text messages, but I can send sms, after that I update my bold 9700 to OS6.

  I really wish that someone can help me solve this problem, it's been 3 days I can't receive SMS.

  Thank you

  Hello

  Have you checked your security settings? Crunch SMS automatically on your firewall to ensure it delivers SMS messages, good sense.

  Go to Options > Security > firewall and disable it, also make sure there is no tick next to text messages, PIN etc...

  Then remove your battery and it should solve your problem

  Hope this helps

• BlackBerry Smartphones Can not receive pictures via text

  I have a Blackberry Bold 9930 software: v7.1.0.1066

  I can't understand how to send photos or video via a text message.  Can I receive, and I know that my service allows me to send it, because I had my parents added to my plan (AT & T family plan) and they can also send photos with their phones from wal-mart for $10.  Whenever I have search the Internet how to do this, they show screen phone calls with the menu that lists several options for how send a photo, and one of them is text.  My phone does not have this option if, whenever I hit send on a picture my only three options are e-mail, bluetooth and Tag (don't know exactly what it is, but when you select it says to place the back of the two phones together, is not an option in SMS language).  In addition, nowhere in my menu when composing a text find an option to add attachments. so I can send them this way or the other.

  HA, had fixed after only on the hour on the phone being bounced back from AT & T BlackBerry and vice versa. For anyone who purchases a phone off of the internet (ebay), even if it is new, it can be registered by a dealer or a supplier that offers no MMS messages and they will be blocked and do not come even to the top as an option on your phone. Your service provider will need to reactivate your phone with this provision. The Blackberry rep figured this out from my PIN thereafter, then I had to remind the representative of AT & T and to explain this, and yes he did not know what I was talking about but on the third try he managed successfully to fix.

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• BlackBerry Blackberry Smartphones will not allow apps to connect to internet.

  Hey!

  I have the 9000 "BOLD", and I have installed Whatsapp on it,

  Start of my phone, I get the message: "the Whatsapp application attempted to open an external connection, which is not allowed by your policy."

  I tried to change the permissions to Whatsapp, but some of them are grey (those that are grayed out are: network, Internet Server, input simulation, browser filtering and security reset of the counter)

  Does anyone know how to fix this?

  Hello

  So I think there is a strategy IT already enabled on your device which does not enable these features, so solve your problem first make a backup of your device using Desktop software or refer to this Article How to backup your BlackBerry  

   

  Once you have your backup follow this Knowledge Base and put it back to factory setting, it will disable or delete any policy within your device:

   

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset using your BlackBerry ID and for restoring your backup, choose a selective restore. Restore only your Contacts, calendar, etc. do not perform a full restore otherwise these COMPUTER strategies that you deleted can re-partner and you must perform these steps again. Do not restore any application, install a fresh copies of each world of BlackBerry.

  Try it and tell us.

   

• BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

  Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

  I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

  Hello and welcome to the community!

  I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  song510 wrote:

  I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

  What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

  • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

  Good luck!

• BlackBerry smartphones will not buy another Blackberry

  I had a curve since 2008. I got a newer curve in January when I renewed my Verizon contract. I am extremely disappointed by the general slugishness of the phone. I thought that it would be better than my old curve with freeze ups, white screens, the "eception exception" and "illegal action" messages / freeze ups and it was for a while. Then, a few weeks ago I received a message about an upgrade of the system I did and now I'm back to the same problems as my old curve - freeze ups, white screens, sudden resets, having to get a battery out frequently, browser very slow speed, downtimes, etc... Added trouble to just upgrade to the way I navigate screens at home with the means the screens are distributed in all the icons, frequently used icons, Favorites, etc. The update comes to increase my frustration with my Blackberry in general. My problems are unique to my phone alone. Other people tell me that their BB has similar problems. Are we just a bad thing? At this point, I will not buy another BB and unfortunately I do not recommend BB to friends if they ask how I love my curve.

  I already said that I have a Curve 9330. No need to answer though, as I'm rejecting this week. I don't know why Blackberry even exist anymore.

• BlackBerry smartphones can not receive text messages

  My blackberry pearl deletes my messages text before they are read. Can anyone help?

  Hi and welcome to the forums,

  You have 64 MB of memory total on your device. You sent that you have 0bytes free.

  15 MB of free space would be regarded as a minimum.

  Most people close the applications by pressing escape or the red button. This does not close the applications.

  Each application has an option close. For example, if you are in the calendar, press the menu key (spotted) and scroll down to the bottom close is listed.

  One when you're done using the browser, press menu and options, select cache operations,

  Delete all categories and press ESC it will clean the browser cache.

  Select the memory clean option on the BB. Go to options, security, memory, cleaning, activate it.

  The BB will now clean up the memory when idle for 5 minutes.

  Links attached to manage memory efficiently.

  Thank you

  Bifocals

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

  http://www.Blackberrycool.com/2008/07/BlackBerry-Tips-BlackBerry-memory-management-video/

• BlackBerry® Smartphones do not receive email on my Blackberry pearl 8100

  Hello.

  I do not receive email on my BlackBerry smart phone. my blackberry is related to one of my gmail account. I can send emails from this device. I received no e-mail confirmation to add my gmail and create my blackberry email account. I am very new BlackBerry. Please guide me how to solve this problem...

  Thanks in advance.

  ~ Hervé

  If you have set up the account on your BB, try a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• Bbm7 blackBerry Smartphones will not be associated with my blackberry ID!

  I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!

  Hello and welcome to the community!

  iznjen25 wrote:
  I thought that I try n delete then reinstall but there is no option anywhere to delete bbm

  Please see this:

  • KB10040 How to view or delete applications on a BlackBerry smartphone

  In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.

  He request and update the application identity BB as well? If that failed, then you have to force that.

  Good luck and let us know!

• BlackBerry smartphones can not receive my emails...

  I had my phone smart blackberry 8330 configured to receive my emails when I got it. It worked very well, reception of e-mail and everything, then suddenly today I have received a few saying e-mail that I needed to update my password and I get emails before. I went to internet services and put to update the password that it has been a success. When I went to save my account information, he said something along the lines of my email account information is not valid and I still don't receive emails. If someone could help me understand what would be so awesome.

  Nevermind, apparently just remove the one that would not be validated and just re-add the same email address are now allowing it to work.