BlackBerry smartphones without credentials cached - error ID 40721

Similar Questions

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Persistent BlackBerry Smartphones 2010 when unknown error uploading photos from the app Facebook of RIM

  Judging by the comments in AppWorld, it looks like last update of the Facebook #RIM for #Blackberry broken upload photo. After reading a few threads here, I tried pulling the battery, delete - reinstall the app, take smaller pictures, removing information geo-tagging and checking permissions. I always get an unknown error 2010.

  I can download to send an email and Twitter without any problem.

  I hope this gets fixed soon. It seems that there are a lot of people out there with this problem.

  Nothing here that could help you?

  Article ID: KB25378 Error codes on the set of the 2000 Facebook Facebook for BlackBerry smartphones

  Article ID: KB25889 Error "there was an error in this load a photo" when you try to upload a photo using Facebook for BlackBerry

• BlackBerry smartphone App Inaccessible World - Error Message "App World has been blocked"

  Dear all,

  I recently bought one of mark Sprint Blackberry Curve 9350 (in excellent condition) on Amazon, and the phone is fully functional, except that whenever I try to access the Blackberry App World I get a pop-up message reading "App World has been blocked".

  At first, when I changed my line of Sprint prior to my new curve, the phone has completely wiped and reset.  I started to use the various functions and only a few days later, realized that I can't access App World.  I talk to several representatives of Sprint and in the few days has taken the following steps, all without success:

  Uninstalled and reinstalled App World

  Do you have a Batt pull with the phone on, uninstalled and reinstalled App World and made another Batt-sweater

  Addict connected the phone to my laptop computer and uninstalled App World via Blackberry Desktop Manager

  As I bought the phone on Amazon, I do not think the guaranteed protection applies.  However, it seems incongruous that all other applications and the phone features work, with the exception of the App World.

  Could someone please suggest measures to address the problem and to App World accessible?

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  Many thanks in advance,

  Colby

  Hello

  From this description, I suspect that a latent policy is on your BB that blocks AW. Normally, the error message would say more than that you reported and would be more indicative... but it's I think of what you have provided.

  To clean, you have actually several things you need to do... from checking to see if it is indeed the case:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Unfortunately, there are also a few situations with 'stealth' COMPUTER strategies that exist, but are not actually display as per the above. Again, the complete error message may have provided a better hint this topic.

  However, I think you need to take steps in any case, especially in light of your method of supply. Reference:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Although it may look as if someone has or do you a lot of that, I think you need to see it again to be sure. None of these methods to WIPE would actually have relatively far BB COMPUTING policy. Instead, you must run the ResetToFactory process, which I recommend you do instead of (or in addition to) the WIPE which recommends the KB:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  In addition, you must be careful if you have already placed on the BB data that you need to maintain. You can backup/restore your device before and after these wipes, but you must be careful when you restore... don't do a full restore or you will simply put the return policy on board IT again. On the contrary, do a selective restore only the databases that you need and be 100% sure to avoid any database which have nothing to do with politics:

  • KB03974 List of database for the blackBerry smartphone

  Finally... given this situation, it is quite possible that there are additional challenges with this specific BB. For example, if the BRI account is locked due to the BB being previously reported as lost or stolen, nothing don't you can do about it, and you will never be able to have all the services. But Orange should definitely be able to tell if that is the case.

  cbhjenkins wrote:

  Also, could someone please advise if I can bypass the App World app and install Blackberry apps on the curve directly through the Blackberry Desktop Manager and, if so, what steps are?

  These methods exist:

  • KB14473 How to install an application on a smart phone BlackBerry with the BlackBerry Desktop Software
  • KB04670 Install a third-party application with the Application Loader
  • KB28715 How to install BlackBerry App World applications, using a computer system

  However, there is no way of knowing if the it policy will also block these methods.

  Good luck and let us know!

• BlackBerry smartphones without download button on the application of the bible by lifechurch.tv

  I deleted my favorite app bible by lifechurch and when I tried to re install it doesn't have the [deleted] download please help button

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application.

  • KB24714 How to clear the cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook Tablet

  I hope it'll work for you! Good luck and let us know!

• BlackBerry smartphones download app world: error 905

  Hey you all!

  I recently got my new blackberry bold 9790 and I used to be very happy about it until I realized that I can't not all apps...

  This all started when I noticed that I couldn't open the icon installed world on my blackberry. I then uninstalled the program and I wanted to download a new one online. but it does not work: I can not download it via USB, so I try via my mobile phone access to the internet. the download starts but at the end of the day, there is always an error pops up: error 905.

  You have ideas to solve my problem and that the world of the app? Thank you very much!

  Hello and welcome to the community!

  I find no reference to the "905" in the KBs public... You may search with more parameters to find something useful:

  • http://BTSC.webapps.BlackBerry.com/BTSC/microsites/microsite.do

  Please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, thinking... what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was. You can also try install AW so only in safe mode.

  Good luck and let us know!

• BlackBerry smartphones HELP! -Application error 606

  I'm relatively new to the whole community of smartphone, and I fear I actually broke my Blackberry!

  I noticed that e softwareupdated was available for my Blackberry, so I chose to download it. The problem is my phone kept freezing in the process, and I was getting a little impatient. Finally, my phone told me that there was not enough memory, so I should delete some applications to make room. So I selected a few to remove, and my phone froze AGAIN. Now, if at all, it has frozen or not, I'm not sure... Maybe I'm too impatient for the life of a smartphone.

  In any case, I decided to take out the battery to reset the phone, I have grown really tired and has to work in the morning, I so wanted to just turn my phone and turn it on again, put my wake up and go to sleep. As I just re - turn the phone on, it starts to load up as it usually does, then a screen appears:

  "Blackberry 5.0.0.496 platform.

  Then it lists a whole bunch of items in the phone, in alphabetical order, the first being "Addressbook."

  Then, in seconds, the screen goes all white and a small message will appear "Error App 606" and it gives me the only option of resetting my phone. I click on reset, and it's a cycle... The phone seems to be loading as it normally would, and then he'll come back to this screen of the Blackberry platform, then the App error 606.

  I ring my network provider in the morning to see if they can help me, but I was wondering if anyone of you here would know about this at all? I feel so stupid for the cause!

  Hi xxjadey_babyxx

  If your device is not detected so you had to force the detection of your device by using the Application Loader. But remember in this process you will lose all data on your device, I hope you have your backup device, follow this Knowledge Base to recover your device:

  KB10144 :How to force detect the BlackBerry smartphone using the Application Loader.

   

  Please try it and let us know of your progress.

   

   

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smart blackBerry Smartphones without a camera phone

  Hello

  due to some restrictions of work, I am not allowed to have a smartphone with a built-in camera. BlackBerry's smartphones without cameras?

  Thank you in advance,

  Gabie

  Hello

  You can watch what devices sells Sprint. I know there are:

  • Curve 8350i no camera PTT
  • Tour 9630 without camera

  The problem is that for the two models, the reference is the same as the models with camera.

• BlackBerry smartphones clear by language error

  Hello I am train you find a way you reinstall the language that I erase by mistake

  I have a blackberry Bolt whit rogers

  What he had to do.

  Thank you

  JL_cmder to wipe your device OS. Click this link for more details.

  Check the steps below to update OS by installing device OS in the PC-

  Step #1

  Before you begin, make sure that the BlackBerry Desktop Manager software is installed on the computer.

  Step #2

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3
  

  Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

  1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click on the backup and restore.
  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
  5. Choose a location to save the backup file, and then click Save.

  Step #4

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click The Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and then click OK.
  5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
  6. Click Advancedand then click the check box next to delete all already installed applications.
  7. Click on Next.
  8. Click the check box next to do not automatically back up the application during the process of loading data.
  9. Clear the check box next to the backup and restore applications installed wireless.
  10. Click Next > Finish.
  11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

• Errors of blackBerry Smartphones My World ' year error occurred while updating your application list.

  Whenever I select my world of the web page, I'm prompted for my blackberry id username and password, if I get the right user name and the password that it continues to ask me for my credentials, everywhere else looks that I am enrolled in fine with my code. On my Blackberry, I get the error "year error occurred while updating your application list" when I opened my world. I contacted Rogers for support and they told me that I have to contact Blackberry

  Edit: I already tried ALT RST. And I tried different phones as well. Using a different ID for Blackberry works fine.

  Rogers took a week to move to the Blackberry on that. It was a bug in version 3 of App world that they felt was set at 4, I am now the 2nd person to report in the last two weeks.

  Basically, I've had too many blackberries and too many applications in my App World and the list is time when pulled.

  So his way for BB to developers to get fixed.

• BlackBerry Smartphones The JVM 102 error with a touch...

  If I get the dreaded error 102 Reset JVM on my Pearl 8130.  I've searched the forums and the common suggested solution is to connect the blackberry to the computer and run the application loader in Desktop Manager.  I downloaded the latest version of DM and have downloaded the software later exploitation of my provider's site.  When I start the application loader, it shows my PIN and request a password for my device.  I still can't remember a password.  So I tried everything I can think of.  No matter what password I put in the list of applications is rising and I take what I want to load.  When I click on "Finish", after a minute or two to try to connect to my blackberry, I get this message:

  "The desktop charger is unable to connect to the device.  You may need to enter the password on the device. »

  The problem is that I can never remember set a password for this phone in DM.  So I have no idea what password they might require.  I tried my standard password for everything, "blackberry", my phone number and tried without password.  The password is still here?  Any help would be greatly appreciated I feel cut off from the world without my blackberry (I know, it's a problem).  Thank you!

  I thought about it!  The first thing I did was to download the latest versions of the software of the device (something Verizon 4.3) and Office Manager (v. 4.5).  As ever, I remembered having to enter a password before, I uninstalled 4.5 and redownloaded the previous Director of office version 4.3.  He never asked a password and I was able to reload applications and we're back running.  I lost all my contacts from phone, but better than having to pay $50 for a new franchise!  Thanks for all the help.

• Help blackBerry Smartphones! Database backup error

  I can't back up my BB, I get the error code "Unable to save databases".  I've identified the problem as the "browser cache" database backup of databases individually in the advanced options.

  I deleted my browser cache and clean up the memory, but whenever I try to save my camera it gets so far and stops with the error message "cannot save data bases.

  Help please.

  Got a better solution that I found myself!

  If you CAN identify the problem database, and then follow the instructions in the first step of this link.  When you get to the part 4 of this, you must select the problem database and click clear.

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10167&SLIC...

  Hey Presto!

  This way you don't have to wipe your entire device!

• BlackBerry Smartphones YouTube & wireless connection error

  It is a recent problem, which I think started happening after I connected my BlackBerry on my PC for updates (what I'd done before without any problem... go figure). No idea why it's happening!

  Whenever I go to http://m.youtube.com and you try to view any video on the site, the BlackBerry media player asks to go to the WAP for media streaming (OK), the player load and displays "Loading"... "in the upper corner, and after about a minute of this loading the following error message appears:

  "Wireless network connection has been disconnected. Please try again. »

  I have a package with Rogers Wireless (Ontario, Canada) and that you have tried the steps above using networks of their 2 G & 3 G with the same error message.  It connect and listen properly when I my home connection Wi - Fi enabled. Browsing other websites and online applications using works fine with 2G / 3G or Wi - Fi.

  No idea why this is happening all of a sudden?  Here are a few more bullet-point details:

  * OS version 4.6.0.28 2

  * Firewall disabled

  * Data services set to 'On' in the Mobile network

  * Advanced Options - browser - the value "Rogers Mall" default WAP browser configuration (do not think that what counts)

  * Have tried to "wipe Handheld", but that did not fix it (surprise!)

  * The Deskop Manager erase all functions under the overused Application Loader... also did not work.

  I think I must miss a few tiny, or accidentally erased details some manual entry, that I should not have which would not be restored when I formatted the device.  Can someone help me?

  Thank you!

  For someone who has had this same problem, it seems to have resolved itself.  I'd say it's probably due to a problem (hopefully temporary) with the carrier, not your phone, that I have not changed the settings on my BB for this post.

  See you soon.

• BlackBerry smartphones HELP! 507 error plus error when download is my biggest nightmare!

  Please help with my problem... I woke up this morning with my "BOLD" with a white screen and "Reload software 507" error... Since follow-up, I have some advice on the forums with a similar error, but without success.

  When I connect my "BOLD" for the PC, the Desktop Manager says essentially disconnected at the top and 'none' to the device at the bottom. When I try to update via the application loader, I enter my pin code and he's looking for the OS, then finally I get the message "an error occurred while downloading software for your device, try again later". My internet connection is definitely work. The error message also alternates between 507 and 561.

  I also downloaded the latest OS via the site Web de Blackberry directly to my PC and then run that. Same evetually problems when you are trying to connect/setting to date.

  Are there solutions? Thanks for your help.

  Follow the instrutcitons (exactly) to download and install the operating system in the first post of this thread.

  http://www.BlackBerryForums.com/General-9700-series-discussion-bold-2/239270-latest-OS-9700-5-0-0-16...

• BlackBerry Smartphones Amazon MP3 11 error

  After opening the app, error suddenly appeared. Amazon just asked me to redownload the app but still no change.

  Providing a useful aid depends, of course, plenty of understanding... and, for the little details you have provided so far, I am afraid that we cannot yet understand your situation. So here's useful things, that you can review...

  First of all, check here:

  • http://appworld.BlackBerry.com/WebStore/content/20855/?lang=en&countrycode=us&CPID=KNC-kw122420_p6

  If this is indeed the app in question (I can't, what you have said so far, be sure if it is), so please read carefully ALL the elements of compatibility and be 100% certain that the devices that you are testing on are 100% compatible... If they are not, then then maybe as expected result... can't expect an app to function on a device that is not compatible with.

  Then check the Support page, also linked above and examine everything that is there in that regard.

  Then, please provide full details... e. g, when you review the compatibility information, please provide your answers here so that we can better understand your situation.

  Finally, please understand that no one here can officially answer your questions. I don't know why everyone refer to this site for any official assistance, for that is exactly what is NOT this site for. Reference:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  See you soon and good luck!