Similar Questions

• Hmm blackBerry smartphones... New on this and a bit confusing...

  Hi all

  Please bear with me, the phone is new and confusing! Can I ask some stupid questions... and here go us...

  I have a Curve 8320 the Orange UK network. I have successfully set up the WiFi and e-mail applications, but have a few questions:

  My understanding is that when I'm in a WiFi zone, my emails are collected through-if not, they are collected via the GPRS-is this correct? (E.g. should I use WiFi before anything else?-I wonder what it's going to cost me!)

  Second question. I need not the BlackBerry to collect emails constantly that I'm home a lot with my desktop computer, but it is really useful when I am absent. Is there an easy way to disable the collection of email when I don't need which can easily be re-enabled when I do? (It gets crowded very quickly at the moment.)

  Last question. I get a lot of spam since I activated the Blackberry much more that I never had before. Is it possible to block? I have this Setup on my desktop, but nothing appears on the BB.

  Thanks a lot for any advice you can offer!

  

  Who has grand-answered all my questions. Thank you very much!

• Software BlackBerry Blackberry Link cannot communicate with device

  Does anybody know a solution for this?  I'm in Windows 8.

  http://docs.BlackBerry.com/en/smartphone_users/deliverables/49672/tom1359418099212.jsp

  System requirements: BlackBerry link for Windows

  Software

  Windows XP SP3 or later, Windows Vista, Windows 7 Microsoft .NET Framework 3.5 SP1 or a connection Internet active iTunes 10.1 or later or Windows Media Player 11 or higher for synchronization of music

• BlackBerry new Z30 Z30 - black - error screen red lights flashing-software updates link

  I got z30 1 week of Blackberry online store. Was fine until last night. Went to use and the screen is black, 1 red then red rapd 6 blinking lights. Followed by some discussion here and tried a couple times to hold both buttons power AND volume of 40 seconds, nothing changed connected to laptop tried to reinstall the software of link now Get message erro on pc saying "client error"... tended hand using @Blackbery on twitter but no response after y UH - any suggestions would be appreciated? Very frustrating with the new phone. Thank you!

  Thanks for the link.   I just got this link sent me @BalckberryHelp on twitter...

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?externalId=KB35635&sliceId=2&cmd=displayKC&d...

  I was told also install the latest version of the link first - which is now supplied with Blend

  http://CA.BlackBerry.com/software/desktop/BlackBerry-blend.html#

  Now the installation and will report the results later

• Software BlackBerry Blackberry Link fails to communicate with the device

  I hope that there could be some additional elements that could help with a problem I've seen with BlackBerry link. We have a user who has three computers he uses to back up his passport for Blackberry (depending on its location at the time). A laptop has started to display the communication error, it is stated in the subject line. BlackBerry connection on two other devices have no problem of communication with the phone.

  The device works on OS 10.3.2.2474, although the issue does not appear to be tied to a software update. We confirmed that the user was able to save his device to the affected machine after it has updated to this OS level.

  Initially, when it connects the device to the computer, the BlackBerry Device Manager does not detect a connected device. After change of the cable USB and the realization of step 2 below, the Device Manager and link show the connected device. However, the link always displays the communication error. The user is a local administrator on the system.

  I tried the things:

  1. update to the latest version of link.

  2. retrograde to Blackberry link 1.2.3.56, which is the version installed on two systems of work.

  3 uninstalled link 1.2.3.56 and performed a manual cleanup of old files, such as noted in Blackberry KB35666 http://support.blackberry.com/kb/articleDetail?articleNumber=000035666&language=English, to delete the files from the driver to the previously installed version.

  4 reinstalled link 1.2.3.56, which gave me a perfect match for all the drivers on the affected system and two systems of work.

  5. manually created firewall rules that appear on work mDNSResponder.exe, nginx.exe and tunmgr.exe systems. The application for peermanager.exe rule created on an affected system.

  6a played with .NET. The system was originally installed 4.51. I uninstalled and installed 4.0 (which is the version required by the 1.2.3.56 link). Later, I've upgraded to .NET 4.52.

  7 off completely Windows Firewall and antivirus on the system. Neither touched the issue.

  8 connectivity test using another profile of Windows user on this system and later another device Blackberry OS 10. Reproduce the issue with the two tests.

  9 Ran through all the other suggested steps in the article noted in step 3. An oddity I noticed during these controls: under the Windows user profile, I am unable to ping the IP assigned to the device. This prompted the tests with the Windows Firewall and AV out. However, when we tested with a different user on the same system (with Firewall and AV) on profile, we are able to ping IP assigned to the device. This allows however for us to communicate with the device via link, however.

  Not to mention that the redefinition of the system (which, in my opinion, is far too radical to get this software to work), I hit a brick wall with items to check then. Has anyone else experienced this problem and it is resolved through a different way? Any comments would be greatly appreciated.

  Well, I guess everything he needed, it had happened to a point where I thought I was out of options. We finally got this device communicating by link.

  I had run across this article during my first troubleshooting http://support.blackberry.com/kb/articleDetail?ArticleNumber=000035829 and it is a problem, because we already had 4.51 .NET on the system and tried to reinstall it think.

  I went down the .NET 4.5 system, and of course link works again.

• BlackBerry software not able to download Blackberry link

  Hello

  Last week I bought my Q10 (from Orange/Romania) and downloaded Blackberry Link (for Mac OS)

  I installed and used with my phone just fine.

  Yesterday, I had some problems with my phone and reinstall the OS. After that, she refused to connect to Link of BB somehow.

  After several attempts to get it working, I uninstalled Blackberry link and remove the software in order to download again.

  But surprise, when I press the button to download the BB link again, I received the following message (that I had last week when I downloaded the BB link for the first time):

  We're sorry...

  This software download is not yet available in your country for regulatory reasons. Please check for future availability.

  Please let me know what I did wrong. It is odd that the link is not available in a country where BB phones are available from the mobile operators.

  Thank you

  Cosmin

  Hey cosminium_10.

  Welcome to the community of BlackBerry Support Forums.

  There was an investigation into intermittent problems with the software download link from BlackBerry.com BlackBerry which took place yesterday.

  This problem has been reported as being solved by our internal teams and should now be available for download again. If you still receive the error message that it is not available in your country, please try to reload BlackBerry.com in your browser by pressing Command + Shift + R on Mac, or CTRL + F5 on Windows. You can also try clear all the cache of your browser, and then restart the application.

  I hope this helps. Please let me know if you still have problems to download the BlackBerry.com link BlackBerry software.

  See you soon.

• BlackBerry software Blackberry link and Blend.

  I have BB link/mixture on my computer, but lately because the software updated in my link Q10 can not read my phone, it says that it is connected but there also.

  I uninstalled the link Blackberry and all the drivers and reinstalled and everything was installed corrrectly, but the Blackberry link plant still my system completely, whenever I have now connect the phone and the link opens the system freezes and I have to manually shut the computer off of the GET that it works again.

  Blackberry mixture will not open at all, there seems to be quite dead, (but he worked previously before update).

  Never had this problem before, just since the last update with my BB Q10, really annoying however.

  What could be the problem?

  Please try this: https://support.microsoft.com/en-us/kb/929833 Expand the + sign for your operating system instructions.

• BlackBerry software BlackBerry link installation problem

  Hey,.

  All my Blackberry updates seem to have lived without fault and I always look forward to the new features.

  However, the BlackBerry link does not seem to complete its installation. He's going through the motions of the installation, including the installation of Microsoft Visual C++ 2008 SP1 Redistributable - W8. It then passes through the Installshield for BlackBerry link 1.2.1. I have so far only selected 'Fix' and when finished it says "BlackBerry link 1.2.1 is installed successfully.

  It seems that the process comkpletes ok, but when restart, link to Blackberry after a few moments, I get a message on the title bar with a red circle and star white that says «Software update available» When you click inside the box and it says Version 1.2.1.31 and update of software available.

  If I click on install, went through the whole process.

  It's more an embarrassment than anything, but if it can be fixed for the next update, it would be appreciated.

  If it is a fairly unique phenomenon, it can be linked to the fact that I use on W2K12, not W8.

  Thank you

  Bob.

  BobH2 Install this Version: https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

• Software BlackBerry Blackberry Link will not install on Windows 8 (64-bit) portable

  Hello

  I try to install Blackberry Link on my laptop that is running Windows 8 (64-bit), but without success.

  On the Blackberry.com website I download the file "100_b075_multilanguage" (have tried both hit "run" and save it and then hit "run").

  After a context menu titled "Configuring installshield" that contains a progress bar (which does not progress) another contextual menu titled "Windows Installer" appears.

  The first line of this new pop-up says "Windows Installer V 5.0.9200 16384.

  The second line says ' msiexec/option [optional parameter] '.

  There is then a load of text showing install Options / Display Options but no way to select one of these options.

  Downstairs is an OK button and when I press this process stops and returns me to the windows of the laptop screen.

  Things I've tried without success: -.

  • Disable the antivirus
  • Change the User Account Control (UAC) to "never notify".
  • Restart the portable computer in "safe mode".
  • Reinstall Windows 8 for the built-in recovery partition

  Would appreciate any help / suggestions on how to solve this problem and get Blackberry installed link.

  Thank you, Dave.

  I had the same problem trying to install BlackBerry Desktop, and I Luckily (finally!) been able to remedy.

  Going around with rename the .exe to .zip and unzip it into a folder somewhere.
  Open that folder, and then edit the file "Setup.ini" by following the instructions posted by user "iramjm24" in this topic: http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/PROBLEM-WITH-DESKTOP-SOFTWARE-WINDOWS...

• Software BlackBerry BlackBerry Link cannot display Windows Media Player library

  Hello

  BlackBerry link shows me an empty m usic library even if I have thousands of tracks in my Windows Media Player library. There was a time, it worked, but since a month Blackberry link displays a message: "there is no track in your Windows Media Player library. I reinstalled the software a bunch of times and have always chosen the Windows Media Player - not have iTunes installed. All other functions operate.

  Anyone an idea what to do?

  Thank you very much!

  Kilian

  Windows 7 Ultimate SP1 (64-bit)

  BlackBerry link 1.2.3.48 (32 bit)

  BlackBerry OS 10.2.1

  Windows Media Player 12.0 (32 bit)

  Solved it myself:

  I deleted the Windows Media Player library database (= all files in the C:\Users\NAMEOFTHEUSER\AppData\Local\Microsoft\Media drive) - therefor I had to close all programs (all programs BB, the wmplayer and wmplayer network service). After the removal of the database, Windows Media Player has revamped its database and link BB finds the database.

  Best regards

  Kilian

• BlackBerry software Can can't Reload (restoration) my Q10 with Blackberry link!

  Hello

  Yesterday, I tried to use the security wipe feature to clean my unit, but it took too long, and then I took out the battery. Then, the device showed a message on the screen to connect to the Pc.
  I used these steps below to recharge my camera

  1. connect my camera to the computer
  2. run the software link to blackberry
  3. go to settings and reload
  4. the blackberry link found my Q10 and asked me to restore it to its factory settings
  5.a message indicates "check for blackberry device software update... "and the LED on the unit turned to the Green
  6. last message indicates "There is no update of the Blackberry device software" with nearly the only option!
  7. when I press on the fence, he rises again and show the message that means that I need to connect it to the PC

  So this means that I can't replicate my camera if it is noted to date!

  Help please if you can

  Try using an ADF file and instructions from this link:

• Software BlackBerry BlackBerry Link cannot connect to my Z30

  Hello

  Someone at - it a problem connecting the link to BlackBerry for the Z30 on Windows 7?  I tried to reinstall the BlackBerry Link software but for some reason, it does not detect my Z30 via the USB cable.  Windows says 'RIM Network Device - no driver found' and "BlackBerry Smartphone - unplugged unit".  I did a Windows update just to be safe but still no luck.  Just a tip, I restarted my Z30 and still no connection.

  Thank you

  Check the Windows Device Manager under network adapters yellow warning signs for and try to update as appropriate, try to update at least if BB or rim there is listed.

  If the above is not enough, you need to uninstall all the drivers for BB or RIM listed in Device Manager, click view on the Menu in DM then show hidden devices.

  The drivers are usually located in these places, BlackBerry, hard drives, CD/DVD, modem (Standard modem only), network cards, Ports.

  Once all are uninstalled unplug your phone if it was plugged and turn off your computer (not restart), turn on your computer and wait 5 to 10 minutes before plugging in your phone.

  Once you plugin your device wait again 10 minutes before doing anything, software of BB is slow and Windows is slow to recognize this time is necessary for the drivers to install correctly.

• Software BlackBerry Blackberry link has stop working

  Gud Sir, I was using my BlackBerry B4 link & is well, today I have open it & said Blackberry link has a work stoppage not working, pls I need help with this pls, I using Windows 10 on it.

  http://support.BlackBerry.com/kb/articleDetail?articleNumber=000038592

• BlackBerry software after security wipe, BlackBerry link does not identify my backup file as valid for the device

  I had trouble with my Z10, then I backed up with BlackBerry link (which seemed to work creating a file close to 1 gigabyte) then I did a cleanup of security: when I rebooted, I went through the installer until the end, then the element 'Restore' has been enabled from the context menu of the device.

  When I click on 'Restore' after few seconds the bed message "no backup is available for this device.

  Is there a function "no, really, RESTORE THIS FILE ' emergency can I call it? I don't want to have to redownload all my apps and reconfigure the whole device.

  Thanks a lot for the quick reply... I did some additional checking and I confess that sometimes Windows file permissions are strange and mysterious to me... for some reason, Windows Home Server share where I write my backups to was ' write only ' BlackBerry-link point-of-view... when I searched and had difficulties, just pick it up and copy the file, I added my user login to the official list of the users 'Total control' on this file. , and then BlackBerry link found the file very well... now is restoration.

  Sorry for the false alarm, but maybe this will help someone else in the future :-)

• Help blackBerry software Blackberry link = blank screen

  What should I see?  All I have is a blank page when I click the icon 'help '.

  I use version 1.0.0.76 BBLink;  I'm on a Windows 7 PC, all date etc. removed Java and reloaded - tests, OK.

  Anyone?  Thanks, Jim

  HI, VF. I don't see this file in the directory at all and a search = nothing found... Yes I use Chrome. RIM is in my programs (x 86) folder and I see all the installed LINK stuff, but the help file you mention isn't here. Or BlackBerryLink.HTML (not in the programs, or programs (x 86)

  Tried to run the BlackberryLink.Helper.exe file, but it won't work, even as an administrator. I'm feeling yet another 'remove program' and re - download?

  Just tried to 'fix' download and received error Java 1723, DLL failed to load, contact your provider. ARGH! So it seems to be a Java problem, I'll try to fix this error, if I can.

  Completely removed from Java, did a restart, is a download/repair for BBLink and the same rickety error code. Maybe it's a thing of Windows Installer?  Argh x 2.

  «RimUsbDriverNT.0D7232B6_7904_4970_8B22 to repair...» "whatever that means.

  I saw your post about the same here error report: http://supportforums.blackberry.com/t5/BlackBerry-Link/Link-problem-installing/td-p/2134673/page/2

  I'm going to my service provider. Spent too much time on this annoying problem, thank you very much, Jim

  3 hours later: FIXED IT.

  a 1723 MS forum solution:

  Unregister Windows Installer and then reregister Windows Installer. To do this, follow these steps:

  1. in the menu 'Start', click on ' execute:.»

  2. in the "Open" box, type "msiexec /unreg", and then press ENTER.

  3. in the menu 'Start', click 'run '.

  4. in the "Open" box, type "msiexec/regserver", and then press ENTER.