BlackBerry software Can can't Reload (restoration) my Q10 with Blackberry link!

Hello

Yesterday, I tried to use the security wipe feature to clean my unit, but it took too long, and then I took out the battery. Then, the device showed a message on the screen to connect to the Pc.
I used these steps below to recharge my camera

1. connect my camera to the computer
2. run the software link to blackberry
3. go to settings and reload
4. the blackberry link found my Q10 and asked me to restore it to its factory settings
5.a message indicates "check for blackberry device software update... "and the LED on the unit turned to the Green
6. last message indicates "There is no update of the Blackberry device software" with nearly the only option!
7. when I press on the fence, he rises again and show the message that means that I need to connect it to the PC

So this means that I can't replicate my camera if it is noted to date!

Help please if you can

Try using an ADF file and instructions from this link:

Tags: BlackBerry Smartphones

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