BlackBerry Tour 9630 app World Blackberry Smartphones

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• BlackBerry Torch 9800 BB App World frozen Smartphones

  My BB App Center on my phone is frozen.  I changed my user name and password, but it is not serious.  The only way I can get it out is to remove the battery.

  Is there something I can do if I can access BB App World from my phone?

  What version of the app world do you have?  try to download the latest version of www.blackberry.com/appworld

• Convenient to blackBerry Smartphones, based on recommended experience device (f/w? /) s/w version (s) for all PC activities oriented the TELUS Mobility BB Tour 9630

  Hey all the... I wonder if I can pick the brains of the people and get good advice re: practice based experience recommended device (f/w? /) s/w version (s) for all PC activities oriented the TELUS Mobility BB Tour 9630, including PC-resident s/w (pkgs) & USB / USB Serial drivers (on XP Pro SP3).

  I will probably be wanting to improve various (f/w? /) components s/w after a hiatus of three years on the BB before... However, based on my own experience of technology, newer / more recent (f/w?) / s/w (pkgs) is (are) not always the best for the end user and, same can be limiting in some identifiable ways... I'm speaking in general terms here... so... it might be the last BB s/w is the absolute best way to go for my PC o/s and turn device platform... I'm just out there throwing this idea to make a educated to determine what updates to install and what level of version, in the case where the generalized suspicion that I have described above have no worth.

  I don't have (or want) data enabled on the 9630, then, have screen capture or copied the text that he (like all the information in the Options > topic: "BlackBerry (R) 9630, smartphone (3G, CDMA), v5.0.0.419 (Platform 4.2.0.179)", 3G bands 1... "") ([and, or course, there is much more information on this screen...]) me (any suggestion or help on this front would be greatly appreciated) have so far escaped... perhaps the most relevant appliance version information required by the members of the forum to help me to decide this question also appear in my PC screenshots below.

  Here's what I left over on my PC from my relationships with my BB Storm 9530 3 years ago:

  

  

  

  Thank you, FFF

  Hello! Thanks for the clarification... they help greatly to understand your request. Here is my opinion:

  Frankenstien wrote:

  In simpler terms... should I upgrade my TELUS Tour 9630 software (currently at: v5.0.0.419 [Platform 4.2.0.179] of the most currently available software, regardless of the version # / platform # which may be?)

  Or, is it an advantage in the upgrade only to a certain level of version of BlackBerry OS on this particular device?

  For your 9630, you're already on the last level of operating system that fate/Telus media. I don't know if other carriers have published anything more advanced, but you can read a very good discussion here:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-tour/Verizon-tour-users-revert-to-old-OS-here/TD-p...

  Of after what I saw, I would assume that there is nothing 'new' than you... at least not officially... but you can dig through the portal to download official to validate the fact that:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Given that it's carriers who hold responsibility for the release of BB OS packages to their clients, this portal is indeed sorted first by carrier... so you must first dig to find out which carriers support your 9630 and then compare packages of OS coming to present each company support. Unfortunately, it is also the responsibility of carriers to release change log information, but too much of them is rather lax on this point. But this thread I linked to above has I think some very good information that could help you in your quest. You should also look for other threads here (and elsewhere) on similar topics.

  Frankenstien wrote:

  And, I had to upgrade the driver USB BlackBerry / USB Serial Driver / Device Manager / Desktop Manager software on my XP Pro SP 3 PC to newer versions? (1st post screenshots all present the current version # s... this software was installed all around mid-2009)

  Or, is there an advantage in upgrading only at certain levels of version of the BlackBerry software for each of the above elements... in the case of this particular device?

  Desktop software does not care the specific device. On the contrary, it gives some capabilities that you choose. For example, if you need the ability to export your BB to CSV/ASCII, then you need to stay in the range of version 6 because this feature has been removed from version 7. Similarly, if you intend to synchronize your BB with a computer (-) office or PIM, you must make sure that you run a Desktop software version that is compatible with your PIM:

  • KB12268 Support for synchronization for BlackBerry Desktop Software for Windows

  If none of those that are important and/or compatibility is fine with the latest version, it is often wiser to stick to the latest bug fixes, feature enhancements, etc. Is doesn't want to is not to say that people have no problems with the latest version through the Desktop board software on this site is confirm that pretty quickly! But, in general, there should be no harm/no foul to the use of the latest version of the with your BB desktop software.

  In addition, it is always a good idea to also download and install on your PC the BB OS package that is actually running on your BB. This is a little personalized Desktop software so that it can better work with your specific environment of BB. You cannot choose which components within the desktop software you want to update (mentioning "point line" you did)... instead, you install the whole package, and it contains within everything there as 'in progress' based on the global version of the Desktop software package.

  Hope that helps! Good luck!

• BlackBerry Smartphones allow me to reinstall bought App World apps.

  Hello:

  I had to replace my BB Tour 9630 with a new tour and and I'm having a problem trying to reinstall some of my purchased applications.  For example games, "The Pusher" and "Nintail", when I clicked on the button reinstall that I received the message that the app was not available for download on App World, when I returned to this application to try to reinstall again the "resettlement" or the "buy" button does not appear.  When I am logged into 'My World' to reconcile my account both apps do not show upward.  I have not tried to reinstall all my applications again so I 't know if there are others who are affected.  Anyone know why I can't reinstall those apps I bought already and if they are not available for the resettlement of can I get a refund on them?   Thanks for all help; Jon

  Hello!

  To reinstall your applications, please follow this section of the AppWorld user guide:

  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  For more information, registration keys, see this KB:

  • http://www.BlackBerry.com/BTSC/KB18646

  In some cases, it was discovered that reinstalls / updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use the link to user guide AppWorld above for re - install the app - then predict a new activation/registration key

  In addition, sometimes total emptying of the Application Cache can help:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  Finally, reported on these forums today on several problems with AppWorld... While we have nothing formal rim on what it may be the case... in which case wait would be the thing to do.

  Best.

• BlackBerry Smartphones BB App World 1.0.35 missing icon

  I upgraded to BB App World to 1.0.35 my BB 9630 Tour of US Cellular v5.0.0484 running. I looked in the download folder, the apps folder and any other folder icon I have on my phone just for the family doctor who is important, but can not find the BB App World icon. Under Apps, it says it is installed. I deleted and reinstalled several times and did a battery pull VS a restart more than 10 times. The only thing I have not done is format the phone.

  Thoughts and or ideas?

  Hi and welcome to the Forums!

  This is a Ko that addresses this issue:

  • KB22944 The home screen icon disappears after an update from BlackBerry App World 1.1.0.35

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry TOUR 9630 DEAD BLACKBERRY smartphones

  I downloaded a few games, software apps blackberry icon on my Verizon blackberry Tour 9630. He asked me to restart, and now he came "Reload Software." and stayed there for 5 hours. Help, please!

  I have connected the phone to my desktop PC, run LOADER from C:\Program Files Research In Motion\AppLoader, deleted the latest software I have installed before the failure. Restart the machine, it worked. Thanks for the link you gave me.

• BlackBerry Smartphones BB App World icon missing

  Icon of BB App World missing after upgrade to 4.0.0.63 running OS 6.0.0.415 on my BlackBerry Curve 9330 of Credo Mobile. Update was BB App World and live. Check the hidden icons. BB App World icon not found. Downloaded BB App World and installed. BB Desktop Software installed App World Watch. Still no icon. Phone says no update of the OS's available.

  More precisely, this:
  On BalckBerry OS versions prior to 6.0.0.706 and the AppWorld icon is not visible, please download the BalckBerry AppWorld veriosn 4.0.0.55 installation.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Open the BlackBerry browser on the BlackBerry smartphone.
  Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  After downloading, please reboot your BlackBerry smartphone when you are prompted.
  Check that BlackBerry App World is located on the home screen.

• BlackBerry smartphones 'there is a problem with Blackberry App World. Please try again. »

  Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?

  Hi trishthestranger

  Please uninstall AppWorld options > device > application management.

  Scroll down to BlackBerry AppWorld > delete.

  or KB10040 : how to view or delete the application installed on a blackberry smartphone

  Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.

  Now, since your browser BB go to thewww.blackberry.com/appworld and install again.

  After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry smartphones can not download Blackberry app world

  I tried to update the BlackBerry because I could not download applications, when I open it. He sends me to update the bb app world.

  However, I get this msg: Sorry, your session has expired. Please close all browser windows and then return to the home page.

  Surely my BB is supported by the App World. and my current plan in Nigeria supports the wrld app. How can I solve this?

  Hi agtsih

  If you encounter problems with the BlackBerry world update then try this way:

  On your home screen to Options > device > application > locate and remove Blackberry World of this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  Once you have removed perform a battery pull reboot by removing the battery while your unit is powered on wait a minimum then reinsert back.

  Finally, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the most recent version available.

• Downloaded blackBerry app smartphones starting from app world

  Hello

  My son has downloaded an app from the app world called 'live animation lightning thunder' now, he can't do anything with the phone. He flashes on the desktop, but when he presses the buttons, nothing happens.

  Please can anyone help we removed the battery, but when he re boots it still does nothing.

  Thank you very much

  Dave

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to remove this app.

  Good luck and let us know!

• BlackBerry Smartphones BB App world and additive of service payment BB... stuck in a loop

  Hello

  I have a blackberry id. Seems to work very well. BB App world installed on my latest version of phone.

  When I click on "I agree" the dialog box disappears, but when I click on my new world «The BB App world» and BB payment service additive... "dialog box is displayed again.

  Help, please

  Thank you

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone

  I hope that it contains something useful! There are also several existing threads on this site, which discuss that exact error... your opinion of those who may prove useful, and a search of this site, by using the code, or an error message should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• Connection to Blackberry App World blackBerry smartphones

  I'm trying to connect my smartphone to Blackberry App World, and when I connect my phone to the computer, the pnone asks me if I want the option USB media Sync or Charge. Which of the 2 is better?

  Hello! Choose USB option if you transfer just one app.

  Click 'Like' If you want to thank someone. If the problem is resolved to accept it as a 'Solution', so that others can use it.

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!