BlackBerry Z10 battery not charging to 100%, is stuck at 78%.

Hello everyone, its my first post so if this is in the wrong section, or this problem has already been resolved, kindly link me to the correct message.

I have my blackberry z10 not too long, probably 2 months, and as a first step, the battery was not serious. A full charge is 100%. There was 1 opportunity where I used it until the battery was completely hard and off the unit its own.

He warned me 10% left and stops immediately after that. Now I'll have the problem of it not charging up to 100%. He shows me the icon of "lightning" up to about 75% where it stops and shows me the '=' sign as in fully charged or not charging.

I tried to restart the device and even turned off while loading see that fixes the problem or not, but nothing helped.

Someone here has the same experience? Any help or advice would be greatly appreciated

Hello! I think that's it:

http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/Z10-battery-life-is-not-accurate/m-p/2447449#M...

Tags: BlackBerry Smartphones

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