BlackBerry Z10 help with ringtones

I downloaded the new tones from the 'Business ringtones' application and they went into my music folder, as they should. Fine. I'm going to change my tone e-mail, clicking settings, Notifications, Applications, email /(my email account)/Tone/browse music. Instead of take me in my music folder, as it always has, I am taken to Media Card/music, where there is nothing. I checked to make sure that the shared files has been enabled. I've never had this problem before and don't know how to fix. Can someone advise me? Thank you.

legacymusic wrote:

I'm going to change my tone e-mail, clicking settings, Notifications, Applications, email /(my email account)/Tone/browse music. Instead of take me in my music folder, as it always has, I am taken to Media Card/music, where there is nothing.

Now, click on to the top then Media Card then device then music downloads and you should see it.

Let us know if that helps you.

Tags: BlackBerry Smartphones

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